Available to hire
Hello, I’m Subroto Basak. I’m a detail-oriented IT support and web specialist with hands-on experience in troubleshooting software, hardware, and basic networking, along with frontend development and WordPress/Shopify customization. I enjoy turning client requirements into functional, accessible websites using modern frontend tools, while keeping a strong focus on reliability and service delivery.
I’m a reliable, quick learner who thrives in collaborative environments. I love documenting processes clearly and working with cross-functional teams to deliver high-quality solutions that help businesses run more efficiently and users have a great experience.
Skills
Experience Level
Expert
Expert
Expert
Expert
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Expert
Expert
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Expert
Intermediate
Language
English
Advanced
Bengali
Fluent
Work Experience
Sr. Assistant Manager (Web Development) at Rextend
September 1, 2025 - September 25, 2025Led and delivered web design projects on WordPress and Shopify, ensuring alignment with client objectives. Managed a cross-functional team to meet deadlines and produced high-quality deliverables. Provided technical support, training, and comprehensive documentation to clients and internal teams, including design implementation, performance optimization, accessibility, and responsive design considerations.
Sr. Assistant Manager (Web Development) at Rextent
September 1, 2025 - September 25, 2025Managed web design projects on WordPress and Shopify, ensuring high-quality deliverables aligned with client objectives. Led a cross-functional team to successfully achieve project goals and meet deadlines. Provided technical support, training, and comprehensive documentation to clients and internal teams.
Sr. Assistant Manager (Web Development) at Rextent
September 1, 2025 - September 25, 2025Managed web design projects on WordPress and Shopify, ensuring high-quality deliverables aligned with client objectives. Led a cross-functional team to successfully achieve project goals and meet deadlines. Provided technical support, training, and comprehensive documentation to clients and internal teams.
Front-End Developer at CreateEver
May 1, 2024 - September 25, 2025Responsible for frontend web development using HTML5, CSS, SCSS, Bootstrap, Tailwind CSS, JavaScript, and jQuery to build responsive, user-friendly interfaces. Collaborated with design and backend teams to implement features, ensure accessibility, and optimize performance. Worked on Laravel-based projects and contributed to WordPress/Shopify customization as needed.
Front-End Developer at CreateEver
May 1, 2024 - September 25, 2025Frontend web development (HTML, CSS, SCSS, Bootstrap, Tailwind CSS, JavaScript, jQuery).
Front-End Developer at CreateEver
May 1, 2024 - September 25, 2025Frontend web development (HTML, CSS, SCSS, Bootstrap, Tailwind CSS, JavaScript, jQuery).
Network Support Engineer at Carnival Internet at Dotlines
June 1, 2023 - September 25, 2025Resolved customer complaints via phone and remote access, taking ownership of technical issues and escalating to core network teams when needed. Documented troubleshooting steps, monitored network for real-time issues, and ensured uninterrupted service delivery. Built strong knowledge of network concepts and supported scalable IT operations.
Network Support Engineer at Carnival Internet at Dotlines
June 1, 2023 - September 25, 2025Resolve customer complaints via phone calls or remote access without supervision. Take ownership of technical issues and work with the core network team to resolve advanced issues as needed. Document troubleshooting and problem resolution steps. Monitor network for real-time issues. Ensure uninterrupted service delivery.
Network Support Engineer at Carnival Internet at Dotlines
June 1, 2023 - September 25, 2025Resolved customer complaints via phone calls or remote access without supervision. Taken ownership of technical issues and worked with the core network team to resolve advanced issues as needed. Documented troubleshooting and problem resolution steps. Monitored network for real-time issues. Ensured uninterrupted service delivery.
Education
Bachelor of Science (BSc) Computer Science and Engineering at Shaikh Burhanuddin Post Graduate College Under National University
January 11, 2030 - January 1, 2019Higher Secondary Certificate (HSC) Science at Govt K.C College, Jhenaidah
January 11, 2030 - January 1, 2013Secondary School Certificate (SSC) Science at Hatgopalpur High School, Jhenidah
January 11, 2030 - January 1, 2010Bachelor of Science (BSc) Computer Science and Engineering at Shaikh Burhanuddin Post Graduate College Under National University
January 11, 2030 - January 1, 2019Higher Secondary Certificate (HSC) Science at Govt K.C College, Jhenaidah
January 11, 2030 - January 1, 2013Secondary School Certificate (SSC) Science at Hatgopalpur High School, Jhenaidah
January 11, 2030 - January 1, 2010Bachelor of Science (BSc) in Computer Science and Engineering at Shaikh Burhanuddin Post Graduate College (Under National University)
January 11, 2030 - January 1, 2019Higher Secondary Certificate (HSC) - Science at Govt K.C College, Jhenaidah
January 11, 2030 - January 1, 2013Secondary School Certificate (SSC) - Science at Hatgopalpur High School, Jhenaidah
January 11, 2030 - January 1, 2010Qualifications
Android Application Development
January 1, 2019 - December 1, 2019ICT Division Training
January 1, 2019 - December 1, 2019Android Application Development
January 1, 2019 - December 31, 2019Android Application Development
January 1, 2019 - December 1, 2019Industry Experience
Software & Internet, Professional Services, Computers & Electronics, Telecommunications
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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