Available to hire
I am a frontend and full-stack developer currently pursuing an MSc in Interactive Media at University College Cork. I enjoy turning complex ideas into intuitive user experiences and robust software.
I have hands-on experience building React-based projects, supporting cross-functional teams, and delivering automation and performance improvements. I thrive in collaborative environments and enjoy learning new technologies.
Skills
Language
English
Fluent
Work Experience
Technical Support & Business Development Specialist at GM Techvista
July 1, 2024 - PresentProvided first-line technical support for software and web applications, including troubleshooting incidents, bug reporting, and follow-up with developers to ensure timely resolution. Automated repetitive data collection tasks with Python, reducing manual input by 10+ hours/week and improving data quality for the operations team. Managed website QA, user acceptance testing, and collaborated with cross-functional teams to improve user experience and platform reliability. Onboarded and provided ongoing technical support for over 100+ business partners, answering platform-related queries and troubleshooting customer issues. Promoted from intern to full-time due to strong technical initiative and problem-solving abilities.
Technical Support & Business Development Specialist at GM Techvista
July 1, 2024 - PresentProvided first-line technical support for software and web applications, including troubleshooting incidents, bug reporting, and follow-up with developers to ensure timely resolution. Automated repetitive data collection tasks with Python, reducing manual input by 10+ hours/week and improving data quality for the operations team. Managed website QA, user acceptance testing, and collaborated with cross-functional teams to improve user experience and platform reliability. Onboarded and provided ongoing technical support for over 100+ business partners, answering platform-related queries and troubleshooting customer issues. Promoted from intern to full-time due to strong technical initiative and problem-solving abilities.
Technical Support at GM Techvista Limited
July 1, 2024 - November 1, 2025Built a Python-based automation script to extract and clean Google Maps business data, saving about 10 hours per week of manual Excel work for the operations team. Assisted performance debugging for overseas page loads by analyzing Chrome DevTools network waterfalls to identify large assets and slow requests, enabling fixes that improved load speed by around 30%. Reproduced user-reported issues in the web app, documented steps and API responses for backend engineers, and conducted functional and acceptance testing during release cycles with defects logged and resolutions verified on staging before production. Transitioned from intern to full-time due to initiative in automation and cross-team delivery workflows.
Education
MSc Interactive Media at University College Cork
September 1, 2023 - October 1, 2024MSc in Interactive Media at University College Cork
September 1, 2023 - October 1, 2024MSc Interactive Media at University College Cork
September 1, 2023 - October 1, 2024Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Computers & Electronics, Professional Services
Skills
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