I am an interdisciplinary designer blending industrial design, UI/UX, and front-end development to create medical and service robots. I designed 5 healthcare robots from concept to production, deployed in hospitals in Shenzhen and Hong Kong during COVID, and contributed to cloud fleet management platforms and robot UI development. I was the first author on 3 granted U.S. patents on robot design, led the design of the WELL Smart Companion and PATHFYNDER Smart Chair (launched at CES 2022), and directed a 6-minute animated trailer to visualize UBTech’s elderly care ecosystem. I’ve produced live-action visuals, AR-enabled trade brochures, and oversaw prototyping, vendor logistics, and eCommerce channels for UBOT products, achieving cost reductions and robust product differentiation. My work Bridges product strategy, design execution, and manufacturing feasibility to deliver impactful, award-winning solutions.

Shixun Chen

I am an interdisciplinary designer blending industrial design, UI/UX, and front-end development to create medical and service robots. I designed 5 healthcare robots from concept to production, deployed in hospitals in Shenzhen and Hong Kong during COVID, and contributed to cloud fleet management platforms and robot UI development. I was the first author on 3 granted U.S. patents on robot design, led the design of the WELL Smart Companion and PATHFYNDER Smart Chair (launched at CES 2022), and directed a 6-minute animated trailer to visualize UBTech’s elderly care ecosystem. I’ve produced live-action visuals, AR-enabled trade brochures, and oversaw prototyping, vendor logistics, and eCommerce channels for UBOT products, achieving cost reductions and robust product differentiation. My work Bridges product strategy, design execution, and manufacturing feasibility to deliver impactful, award-winning solutions.

Available to hire

I am an interdisciplinary designer blending industrial design, UI/UX, and front-end development to create medical and service robots. I designed 5 healthcare robots from concept to production, deployed in hospitals in Shenzhen and Hong Kong during COVID, and contributed to cloud fleet management platforms and robot UI development. I was the first author on 3 granted U.S. patents on robot design, led the design of the WELL Smart Companion and PATHFYNDER Smart Chair (launched at CES 2022), and directed a 6-minute animated trailer to visualize UBTech’s elderly care ecosystem. I’ve produced live-action visuals, AR-enabled trade brochures, and oversaw prototyping, vendor logistics, and eCommerce channels for UBOT products, achieving cost reductions and robust product differentiation. My work Bridges product strategy, design execution, and manufacturing feasibility to deliver impactful, award-winning solutions.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent
Chinese
Advanced

Work Experience

Senior Industrial Designer at Futronics (NA) Corporation
September 1, 2022 - Present
Led cross-functional teams in industrial design and UX across cloud-based platforms and healthcare robotics; designed desktop therapy robot and upper-limb exoskeleton; optimized for cost and manufacturability; developed nursing staff training UI; created testing plans; conducted clinical trials; produced FDA-oriented documentation including test reports and requirement traceability matrices; contributed to a strategic partnership and Series A funding; co-developed front-end for MVP of autonomous wheelchair SaaS platform for a hospital in Latvia; managed brand identity and IP; oversaw eCommerce for robot products.
Design Coach at INSEAD
August 1, 2024 - September 26, 2025
Guide the EMBA Online Programme on Design Thinking and Creativity for Business; coach business model iteration through testing and guide value proposition development to strengthen market alignment.
Guest Lecturer at ArtCenter College of Design
December 1, 2022 - September 26, 2025
Facilitated collaboration between ArtCenter and Tsinghua University through the ACXT LAB; delivered lectures on DFMA and provided weekly critiques to graduate students.
Industrial Designer at Wavemaker Labs, Inc.
July 1, 2022 - September 26, 2025
Redesigned the UX/UI for Piestro’s pizza kiosk to enable custom orders in under 90 seconds; ADA-compliant; led usability testing for beta deployment; authored and implemented new hardware/software features; designed end-to-end B2B portals for Graze and Future Acres from IA to fleet dashboards and control interfaces; co-designed Autocado for Chipotle’s food automation; launched the robotic guacamole solution at CES 2023.
Industrial Designer at UBTECH North America Research and Development Center
September 1, 2021 - September 26, 2025
Robotics hardware and UI design for UBTECH’s NA portfolio; led prototyping, vendor logistics, and eCommerce channels; contributed to patent development; supported brand identity and IP strategy.
UI/UX Designer at Station Digital Media, Inc.
October 1, 2019 - September 26, 2025
Worked on UI/UX enhancements and quality assurance for the MyMazda app.
Design Intern, Watson IoT at IBM / Design Intern, China Development Lab
August 1, 2017 - September 26, 2025
Designed UX and UI for the Intelligent Academic Conference System; built desktop and mobile interfaces; participated in full-stack development using Python and JavaScript around Watson speech recognition.
Design Intern at Didi / Uber Business Team
June 1, 2017 - September 26, 2025
Designed online/offline marketing campaign assets; designed and developed landing page UI for the DiDi app.
Intern at Daimler AG / RD China – Innovation and Concepts
June 1, 2016 - September 26, 2025
Supported innovation workshops for in-vehicle technology and mobility services.
Senior Industrial Designer at Futronics (NA) Corporation
September 1, 2022 - Present
Led cross-functional teams in UX and industrial design across cloud-based platforms and healthcare robotics; contributed to award-winning products recognized by iF Design Award and Edison Award. Defined product strategy through research-driven design thinking, aligning clinical needs with market viability and supporting Series A fundraising. Directed the industrial design of advanced rehabilitation devices, including a desktop therapy robot and an upper-limb exoskeleton; partnered with engineering and supply chain to optimize cost and manufacturability; designed nursing staff training programs. Developed testing plans with PMs; conducted clinical trials in skilled nursing facilities; produced FDA-oriented documentation including test reports and requirement traceability matrices, enabling a signed strategic partnership. Designed the front-end for a custom MVP of an autonomous wheelchair SaaS platform for a hospital in Latvia, integrating user-centered UX with responsive functionality.
Design Coach at INSEAD
August 1, 2024 - September 26, 2025
Guided the EMBA Online Programme in Design Thinking and Creativity for Business. Provided coaching on business model iteration through testing and guided value proposition development to strengthen market alignment.
Guest Lecturer at ArtCenter College of Design
December 1, 2022 - September 26, 2025
Facilitated collaboration between ArtCenter and Tsinghua University ACXT LAB program. Delivered weekly lectures on DFMA (Design for Manufacture and Assembly) and provided critiques and guidance to graduate students.
Industrial Designer at Wavemaker Labs, Inc.
July 31, 2022 - September 26, 2025
Redesigned the UX/UI for Piestro’s pizza kiosk to enable custom orders in under 90 seconds and ensure ADA compliance. Led internal and external usability testing for beta deployment, resulting in new hardware and software features that improved service experience. Designed end-to-end B2B portals from information architecture to fleet dashboards and control interfaces for Graze and Future Acres. Co-designed Autocado for Chipotle’s food automation initiative; conducted in-store research and led a 1-day innovation workshop to align feasibility with user needs.
Industrial Designer at UBTECH North America Research and Development Center
September 30, 2021 - September 26, 2025
Designed 5 healthcare robots from concept to production deployed in hospitals; contributed to cloud fleet management platforms and robot UI development. First author on multiple U.S. patents for robot design; led the design of WELL Smart Companion and PATHFYNDER Smart Chair (launched at CES 2022). Directed a 6-minute animated trailer visualizing UBTech’s elderly care ecosystem; produced and supervised live-action promotional content. Created AR-enabled brochures with QR codes linking to interactive demos. Managed prototyping, vendor logistics, and eCommerce channels for UBOT product distribution, achieving significant cost reductions.
UI/UX Designer at Station Digital Media, Inc.
October 31, 2019 - September 26, 2025
Worked on UI/UX enhancement and quality assurance for MyMazda app, improving usability and performance.
Design Intern at IBM / China Development Lab (Watson IoT)
August 31, 2017 - September 26, 2025
Designed UX and UI for the Intelligent Academic Conference System; contributed to full-stack development using Python; involved in Watson speech recognition platform integration.
Design Intern at Didi
June 30, 2017 - September 26, 2025
Created online/offline marketing assets; designed and developed landing page UI for the DiDi app to support promotional initiatives.
Intern at Daimler AG / RD China – Innovation and Concepts
June 30, 2016 - September 26, 2025
Supported innovation workshops for in-vehicle technology and mobility services.

Education

MS Industrial Design at ArtCenter College of Design
January 1, 2016 - January 1, 2019
BE Vehicle Engineering (Body Design) at Tsinghua University
January 1, 2012 - January 1, 2016
BFA Digital Entertainment Design at Tsinghua University
January 1, 2012 - January 1, 2016
Executive Education - Innovation By Design Program at INSEAD
April 1, 2019 - May 1, 2019
Design & Engineering Exchange Student at Politecnico di Milano
September 1, 2014 - March 1, 2015
Sneaker CMF Design Program at Pensole Footwear Design Academy
August 1, 2018 - August 1, 2018
MS in Industrial Design at ArtCenter College of Design
January 1, 2016 - January 1, 2019
BE Vehicle Engineering (Body Design) at Tsinghua University
January 1, 2012 - January 1, 2016
BFA Digital Entertainment Design at Tsinghua University
January 1, 2012 - January 1, 2016
Executive Education: Innovation By Design Program at INSEAD
April 1, 2019 - May 1, 2019
Sneaker CMF Design Summer Program at Pensole Footwear Design Academy
August 1, 2018 - August 1, 2018
Design & Engineering Exchange Student at Politecnico di Milano
September 1, 2014 - March 1, 2015

Qualifications

Project Management Professional (PMP) Certification
January 11, 2030 - December 31, 2026
Project Management Professional (PMP)
January 11, 2030 - January 1, 2026

Industry Experience

Healthcare, Life Sciences, Manufacturing, Software & Internet, Media & Entertainment, Professional Services, Education