Hi, I’m Rosario, a professional with 7+ years of international experience in customer engagement, branding, and event management across hospitality, aviation, and luxury services. I excel at creating compelling visual content, leading marketing campaigns, and using creative storytelling to boost brand visibility and customer loyalty. Fluent in English, Spanish, and Italian, I adapt to diverse cultural markets and bring a strong background in digital communication, client relations, and sales growth. I’m currently transitioning into marketing and graphic design, combining hospitality insights with a passion for design to deliver cohesive brand experiences.…

Rosario Perez

Hi, I’m Rosario, a professional with 7+ years of international experience in customer engagement, branding, and event management across hospitality, aviation, and luxury services. I excel at creating compelling visual content, leading marketing campaigns, and using creative storytelling to boost brand visibility and customer loyalty. Fluent in English, Spanish, and Italian, I adapt to diverse cultural markets and bring a strong background in digital communication, client relations, and sales growth. I’m currently transitioning into marketing and graphic design, combining hospitality insights with a passion for design to deliver cohesive brand experiences.…

Available to hire

Hi, I’m Rosario, a professional with 7+ years of international experience in customer engagement, branding, and event management across hospitality, aviation, and luxury services. I excel at creating compelling visual content, leading marketing campaigns, and using creative storytelling to boost brand visibility and customer loyalty.

Fluent in English, Spanish, and Italian, I adapt to diverse cultural markets and bring a strong background in digital communication, client relations, and sales growth. I’m currently transitioning into marketing and graphic design, combining hospitality insights with a passion for design to deliver cohesive brand experiences.

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Language

English
Fluent
Spanish; Castilian
Fluent
Italian
Fluent
French
Intermediate

Work Experience

International Flight Attendant at Emirates Airlines
January 1, 2025 - October 8, 2025
Enhanced brand experience for 400+ passengers per flight, aligning with Emirates’ luxury image. Created visual product presentations and promoted in-flight retail, surpassing sales targets. Trained colleagues on effective sales communication and brand storytelling. Recognized for consistently achieving top-tier customer satisfaction scores.
Flight Attendant at Emirates Airline
January 1, 2025 - September 26, 2025
Enhanced brand experience for 400+ passengers per flight, aligning with Emirates’ luxury image. Created visual product presentations and promoted in-flight retail, surpassing sales targets. Trained colleagues on effective sales communication and brand storytelling techniques. Recognized for consistently achieving top-tier customer satisfaction scores.
International Flight Attendant at Emirates Airline
January 1, 2025 - September 26, 2025
Enhanced brand exposure for 400+ passengers per flight, aligned with Emirates' luxury image. Created visual product presentations and promoted in-flight retail, surpassing sales targets. Trained colleagues on effective sales communication and brand storytelling techniques. Recognized for consistently achieving top-tier customer satisfaction scores. Acted as a cultural ambassador, building rapport with guests from over 100 nationalities.
International Flight Attendant at Emirates Airlines
January 1, 2025 - September 26, 2025
Enhanced brand experience for 400+ passengers per flight, aligning with Emirates’ luxury image. Created visual product presentations and promoted in-flight retail, surpassing sales targets. Trained colleagues on effective sales communication and brand storytelling techniques. Recognized for consistently achieving top-tier customer satisfaction.
Front Desk Agent at The Walt Madrid Hotel
January 1, 2018 - October 8, 2025
Developed visual promotional content that boosted guest participation and engagement. Improved occupancy rates through efficient reservation handling and upselling premium packages. Coordinated corporate and social events (press breakfasts, inaugurations, media events), ensuring flawless execution and client satisfaction. Recognized for maintaining 95%+ guest satisfaction ratings on TripAdvisor and Booking.com.
Front Desk Agent at Walt Madrid Hotel
January 1, 2018 - September 26, 2025
Developed visual promotional content that boosted guest participation and engagement. Improved occupancy rates through efficient reservation handling and upselling premium packages. Coordinated corporate and social events (press breakfasts, inaugurations, media events), ensuring flawless execution and client satisfaction. Recognized for maintaining 95%+ guest satisfaction ratings on TripAdvisor and Booking.com.
Front Desk Agent at The Walt Madrid Hotel
January 1, 2018 - September 26, 2025
Developed visual promotional content that boosted guest participation and engagement. Improved occupancy rates through efficient reservation handling and upselling premium packages. Coordinated corporate and social events (press breakfasts, inaugurations, themed events), ensuring flawless execution and client satisfaction. Recognized for maintaining 95%+ guest satisfaction ratings on TripAdvisor and Booking.com. Contributed to hotel branding efforts, ensuring cohesive guest communications. Assisted in creating marketing collateral for VIP services and luxury experiences.
Front Desk Agent at The Wald Madrid Hotel
January 1, 2018 - September 26, 2025
Developed visual promotional content that boosted guest participation and engagement. Improved occupancy rates through efficient reservation handling and upselling premium packages. Coordinated corporate and social events (press breakfasts, inaugurations, media events), ensuring flawless execution and client satisfaction. Recognized for maintaining 95%+ guest satisfaction ratings on Trip Advisor and Booking.com.
Front Desk Agent at Princesa Yaiza Suite Hotel Resort 5* Luxury
January 1, 2017 - October 8, 2025
Delivered exceptional service in a 385-room luxury property, maintaining compliance with 5* standards. Increased hotel revenue by upselling room upgrades and F&B services, consistently exceeding monthly sales goals. Processed high-volume financial transactions daily while upholding hotel credit policies. Supported VIP guests and international clientele, reinforcing the hotel's reputation for excellence. Contributed to hotel branding efforts, ensuring cohesive guest communications. Assisted in creating marketing collateral for VIP services and luxury experiences.
Front Desk Agent at Princesa Yaiza Suite Hotel Resort
January 1, 2017 - September 26, 2025
Delivered exceptional service in a 385-room luxury property, maintaining compliance with 5-star standards. Increased hotel revenue by upselling room upgrades and F&B services, consistently exceeding monthly sales goals. Processed high-volume financial transactions daily while upholding strict compliance with hotel credit policies. Supported VIP guests and international clientele, reinforcing the hotel's reputation for excellence. Contributed to hotel branding efforts, ensuring cohesive guest communications. Assisted in creating marketing collateral for VIP services and luxury experiences.
Front Desk Agent at Princesa Yaiza Suite Hotel Resort
January 1, 2017 - September 26, 2025
Delivered exceptional service in a 385-room luxury property, maintaining compliance with 5* standards. Increased hotel revenue by upselling room upgrades and F&B services, consistently exceeding monthly sales goals. Processed high-volume financial transactions daily while upholding strict compliance with hotel credit policies. Supported VIP guests and international clientele, reinforcing the hotel's reputation for excellence. Contributed to hotel branding efforts, ensuring cohesive guest communications. Assisted in creating marketing collateral for VIP services and luxury experiences.
Front Desk Agent at Princesa Yaiza Suite Hotel Resort
January 1, 2017 - September 26, 2025
Delivered exceptional service in a 385-room luxury property, maintaining 5-star standards. Increased hotel revenue by upselling room upgrades and F&B services, consistently surpassing monthly sales goals. Processed high-volume financial transactions with strict compliance to hotel credit policies. Supported VIP guests and international clientele, reinforcing the hotel’s reputation for excellence.

Education

Bachelor's Degree in Tourism at Universidad de Jaén, Spain
January 1, 2011 - January 1, 2015
Exchange Program at Università di Siena, Italy
January 1, 2013 - January 1, 2014
Bachelor's Degree in Tourism at Universidad de Jaén
January 1, 2011 - January 1, 2015
Exchange Program at Università di Siena
January 1, 2013 - January 1, 2014
Bachelor's Degree in Tourism at Universidad de Jaén
January 1, 2011 - January 1, 2015
Exchange Program at Università di Siena
January 1, 2013 - January 1, 2014
Bachelor’s Degree in Tourism at Universidad de Jaén
January 1, 2011 - January 1, 2015
Exchange Program at Università di Siena
January 1, 2013 - January 1, 2014

Qualifications

First Aid & Safety Training
January 11, 2030 - September 26, 2025
Upselling & Cross-selling Certification
January 11, 2030 - September 26, 2025
Moët Hennessy Workshop
January 11, 2030 - September 26, 2025
Food Handling & Hygiene Certificate
January 11, 2030 - September 26, 2025
In-flight Retail & Sales Training (Emirates RED)
January 11, 2030 - September 26, 2025
First Aid & Safety Training
January 11, 2030 - September 26, 2025
Upselling & Cross-selling Certification
January 11, 2030 - September 26, 2025
Moët Hennessy Workshop
January 11, 2030 - September 26, 2025
Food Handling & Hygiene Certificate
January 11, 2030 - September 26, 2025
In-flight Retail & Sales Training (EmiratesRED)
January 11, 2030 - September 26, 2025
First Aid & Safety Training
January 11, 2030 - September 26, 2025
Upselling & Cross-selling Certification
January 11, 2030 - September 26, 2025
Moët Hennessy Workshop
January 11, 2030 - September 26, 2025
Food Handling & Hygiene Certificate
January 11, 2030 - September 26, 2025
In-flight Retail & Sales Training (Emirates RED)
January 11, 2030 - September 26, 2025
First Aid & Safety Training
January 11, 2030 - October 8, 2025
Upselling & Cross-selling Certification
January 11, 2030 - October 8, 2025
Moët Hennessy Workshop
January 11, 2030 - October 8, 2025
Food Handling & Hygiene Certification
January 11, 2030 - October 8, 2025
In-flight Retail & Sales Training (EmiratesRED)
January 11, 2030 - October 8, 2025

Industry Experience

Travel & Hospitality, Professional Services, Retail, Other, Media & Entertainment