Available to hire
I’m a results-driven Technical Consultant with over 10 years of experience, specializing in Python and Go development, REST integrations, and cloud-native platforms. I’ve delivered end-to-end solutions for SaaS, legal, and financial sectors, bridging business needs with hands-on engineering to drive automation and reliability.
I’m known for clear communication, proactive leadership in high-pressure environments, and a collaborative approach with cross-functional teams. I focus on scalable architectures, efficient delivery, and continuous improvement of processes to ensure successful outcomes for clients and stakeholders.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Vietnamese
Fluent
Work Experience
Technical Consultant at Densify
July 31, 2025 - September 29, 2025Delivered custom-built integrations, automations, and technical reports tailored to enterprise environments, including Kubernetes Mutation Controller and monitoring integrations with Dynatrace and New Relic. Acted as a subject matter expert translating client requirements into scalable solutions. Led multiple client-facing projects post-sales, interfacing with Engineering, Sales, and Client Services to align technical output with business strategy. Improved internal delivery processes and client onboarding workflows; utilized Kubernetes, Helm, and REST APIs to boost platform adoption.
Technical Consultant at Densify
July 31, 2025 - September 29, 2025Delivered custom-built integrations, automations, and technical reports tailored to enterprise environments such as Kubernetes Mutation Controller and Dynatrace / New Relic monitoring integrations. Acted as SME, translating client requirements into scalable solutions. Interfaced with Engineering, Sales, and Client Services teams to align technical output with business strategy. Led multiple client-facing projects from post-sales deployment to feedback integration. Facilitated improvements in internal delivery processes and client onboarding workflows. Utilised Kubernetes, Helm, and REST APIs to enhance platform adoption.
Technical Consultant at Densify
July 1, 2025 - October 9, 2025Delivered custom-built integrations, automations, and technical reports tailored to enterprise environments such as Kubernetes Mutation Controller and Dynatrace / New Relic monitoring integrations. Acted as SME translating client requirements into scalable solutions. Led multiple client-facing projects from post-sales deployment to feedback integration. Facilitated improvements in internal delivery processes and client onboarding workflows. Utilized Kubernetes, Helm, and REST APIs to enhance platform adoption.
Technical Consultant at Densify
July 1, 2025 - September 29, 2025Delivered custom-built integrations, automations, and technical reports tailored to enterprise environments. Acted as a subject matter expert and interfaced with various teams to align technical output with business strategy.
Technical Consultant at Densify
July 1, 2025 - September 29, 2025Delivered custom-built integrations, automations, and technical reports for enterprise environments, including Kubernetes Mutation Controller and Dynatrace/New Relic monitoring integrations. Acted as SME translating client requirements into scalable solutions; interfaced with Engineering, Sales, and Client Services to align technical output with business strategy; Led multiple client-facing projects with post-sales deployment and feedback integration; Facilitated improvements to internal delivery processes and client onboarding workflows; Leveraged Kubernetes, Helm, and REST APIs to drive platform adoption.
Technical Consultant Specialist at iManage
May 31, 2024 - September 29, 2025Developed Python-based automation scripts using REST API for iManage DMS and Security Policy Manager. Managed full technical delivery lifecycle for DMS projects (on-prem to cloud migrations). Built ETL pipelines using MS SQL and Python tools for data migration. Collaborated on integration of DMS with third-party platforms, maintaining system integrity. Delivered knowledge transfer and documentation for both clients and internal teams. Administered backend systems and facilitated cross-cloud deployments.
Technical Consultant Specialist at iManage
May 31, 2024 - September 29, 2025Developed Python-based automation scripts using REST API for iManage DMS and Security Policy Manager. Managed full technical delivery lifecycle for iManage DMS projects (on-prem to cloud migrations). Built ETL pipelines using MS SQL and custom Python tools for data migration. Collaborated on integration of DMS with third-party platforms, maintaining system integrity. Delivered knowledge transfer and documentation for both clients and internal teams. Administered backend systems and facilitated cross-cloud deployments.
Technical Consultant Specialist at iManage
May 1, 2024 - October 9, 2025Developed Python-based automation scripts using REST API for iManage DMS and Security Policy Manager. Managed full technical delivery lifecycle for DMS projects (on-prem to cloud migrations). Built ETL pipelines using MS SQL and custom Python tools for data migration. Collaborated on integration of DMS with third-party platforms, maintaining system integrity. Delivered knowledge transfer and documentation for clients and internal teams; administered backend systems and facilitated cross-cloud deployments.
Technical Consultant Specialist at iManage
May 1, 2024 - September 29, 2025Developed Python-based automation scripts and managed the full technical delivery lifecycle for DMS projects. Collaborated on integration of DMS with third-party platforms while delivering knowledge transfer and documentation.
Technical Consultant Specialist at iManage
May 1, 2024 - September 29, 2025Developed Python-based automation scripts using REST API for iManage DMS and Security Policy Manager; managed full technical delivery lifecycle for DMS projects (on-prem to cloud migrations); Built ETL pipelines using MS SQL and custom Python tools for data migration; Collaborated on integration of DMS with third-party platforms, maintaining system integrity; Delivered knowledge transfer and documentation for clients and internal teams; Administered backend systems and facilitated cross-cloud deployments.
Systems Integration Consultant, EMEA at Bravura Solutions
November 30, 2019 - September 29, 2025Managed the infrastructure across hosting, IT and corporate infrastructure for the EMEA region in a multi-domain environment. Audited and assessed vulnerabilities within servers across EMEA using Nexpose. Served as escalation point for 1st and 2nd line teams (Service Desks, Application Support, DBAs) in relation to infrastructure faults. Worked with Change, Incident, and Problem Management to identify root causes and proactively mitigate downtime. Deployed and configured Infrastructure Monitoring Application with ServiceNow integration for ticket automation. Implemented administrative tasks within VMware vSphere 6.5. Deployed Instances, Load Balancers, Route 53, and Storage Gateway within AWS.
Systems Integration Consultant, EMEA at Bravura Solutions
November 30, 2019 - September 29, 2025Managing the Infrastructure across Hosting, IT and Corporate infrastructure for the EMEA region, in a multi-domain environment. Audited and assessed vulnerabilities within servers across EMEA using Nexpose. Served as escalation point for 1st and 2nd line teams in relation to infrastructure faults. Worked with Change, Incident and Problem Management to identify root causes and proactively mitigate downtimes. Deployed and configured Infrastructure Monitoring Application with ServiceNow integration for ticket automation. Implemented administrative tasks within VMware vSphere 6.5. Deployed Instances, Load Balancers, Route 53, and Storage Gateway within AWS.
Systems Integration Consultant, EMEA at Bravura Solutions
November 1, 2019 - October 9, 2025Managed the infrastructure across hosting, IT, and corporate infrastructure for the EMEA region in a multi-domain environment. Audited and assessed vulnerabilities within servers using Nexpose. Served as escalation point for 1st and 2nd line teams. Coordinated with Change, Incident, and Problem Management to identify root causes and mitigate downtimes. Deployed and configured infrastructure monitoring with ServiceNow integration; implemented administrative tasks within VMware vSphere 6.5. Deployed instances, load balancers, Route 53, and storage gateway within AWS.
Systems Integration Consultant, EMEA at Bravura Solutions
November 1, 2019 - September 29, 2025Managed the Infrastructure across Hosting and Corporate infrastructure in a multi-domain environment. Worked on auditing and assessing vulnerabilities, and served as the escalation point for infrastructure faults.
Systems Integration Consultant, EMEA at Bravura Solutions
November 1, 2019 - September 29, 2025Managed the Infrastructure across Hosting, IT and Corporate infrastructure for the EMEA region in a multi-domain environment; Audited vulnerabilities within servers using Nexpose; Served as escalation point for 1st and 2nd line teams; Worked with Change, Incident, and Problem Management to identify root causes and mitigate downtime; Deployed and configured Infrastructure Monitoring with ServiceNow integration for ticket automation; Implemented administrative tasks within VMware vSphere 6.5; Deployed instances, load balancers, Route 53, and Storage Gateway within AWS.
Team Leader Support Analyst at DeBevoise & Plimpton LLP
April 30, 2017 - September 29, 2025Managed IT support for a top 30 law firm, serving 300-500 users. Provided 1st, 2nd, and 3rd line support, remote and desk-side assistance, and guidance to junior team members. Handled Active Directory, Exchange delegation, hardware provisioning, backups, imaging, and incident resolution. Led in the absence of the IT Manager and ensured service continuity across offices.
Team Leader Support Analyst at DeBevoise & Plimpton LLP
April 30, 2017 - September 29, 2025Managed IT support for 300-500 users across the office and supported other offices. Provided 2nd and 3rd line support, advised junior team members, configured Active Directory, Exchange delegation, imaging, and user assistance. Handled server backups, patching, commissioning/decommissioning servers, racking switches/firewalls/IPS, and troubleshooting in-house servers. Acted as team lead during IT Manager absence.
Team Leader Support Analyst at Debevoise & Plimpton LLP
April 1, 2017 - October 9, 2025Managed IT support for 300-500 users across multiple offices, providing 1st to 3rd line support and guidance to junior team members. Assisted with AD/Profile management, Exchange delegation, imaging, backups, patching, server maintenance, and hardware/configuration tasks. Ensured reliable IT service delivery in a high-stakes legal environment.
Team Leader Support Analyst at Debevoise & Plimpton LLP
April 1, 2017 - September 29, 2025Provided exceptional IT support for users, managing a team of analysts and overseeing the IT support for multiple offices. Ensured effective troubleshooting for a range of technical issues.
Team Leader Support Analyst at DeBevoise & Plimpton LLP
April 1, 2017 - September 29, 2025Provided IT support for 300-500 users, including remote and desk-side support; Led and mentored junior team members; Managed 1st to 3rd line IT support, including AD management, Exchange delegation, imaging, and software deployment; Coordinated server backups and hardware maintenance; Assisted in strategic IT planning and infrastructure improvements.
1st Line/2nd Line Support at Zenos
February 28, 2011 - September 29, 2025Provided IT trainings for corporate organizations. Installed and configured ICT equipment and operating systems. Maintained ICT equipment and systems, installed and upgraded software, and performed remote support for products and services.
1st Line/2nd Line Support at Zenos
February 28, 2011 - September 29, 2025Installed and configured ICT equipment and operating systems. Maintained ICT equipment and systems. Installed and upgraded ICT software. Integrated networked hardware and software. Provided remote support for products and services.
1st Line/2nd Line Support (Apprenticeship) at Zenos
February 1, 2011 - October 9, 2025Provided IT trainings for corporate organizations; installed and configured ICT equipment and operating systems; maintained ICT equipment and systems; remote support for products and services.
1st Line/2nd Line Support at Zenos
February 1, 2011 - September 29, 2025Installed and configured various ICT equipment and provided remote support for products and services, maintaining high satisfaction levels among corporate clients.
1st Line/2nd Line Support at Zenos
February 1, 2011 - September 29, 2025Installed and configured ICT equipment and operating systems; Provided remote support and ongoing maintenance for corporate IT systems; Performed hardware/software upgrades and supported IT trainings for staff.
Education
BSc in Computing (1st Class Honors) at University of East London
January 1, 2012 - January 1, 2015BSc in Computing (1st Class Honors) at University of East London
January 1, 2012 - January 1, 2015BSc Computing (1st Class Honors) at University of East London
January 1, 2012 - January 1, 2015BSc in Computing at University of East London
January 1, 2012 - January 1, 2015BSc in Computing at University of East London
January 1, 2012 - January 1, 2015Qualifications
ITIL Foundation Certificate in IT Service Management
January 11, 2030 - September 29, 2025MCTS Windows 7 Configuration (Microsoft 7-680)
January 11, 2030 - September 29, 2025CompTIA A+ (2009 Edition)
January 1, 2009 - September 29, 2025Advanced Apprenticeship for IT & Telecoms Professionals
January 11, 2030 - September 29, 2025Level 3 Certificate in ICT Systems and Principles
January 11, 2030 - September 29, 2025Level 3 Diploma for ICT Systems and Principles for IT Professionals
January 11, 2030 - September 29, 2025Level 3 Diploma in ICT Professional Competence
January 11, 2030 - September 29, 2025GCSEs
January 11, 2030 - September 29, 2025ITIL Foundation Certificate in IT Service Management
January 11, 2030 - September 29, 2025MCTS Windows 7 Configuration (Microsoft 7-680)
January 11, 2030 - September 29, 2025CompTIA A+ (2009 Edition)
January 11, 2030 - September 29, 2025Advanced Apprenticeship for IT & Telecoms Professionals
January 11, 2030 - September 29, 2025Level 3 Certificate in ICT Systems and Principles
January 11, 2030 - September 29, 2025Level 3 Diploma for ICT Systems and Principles for IT Professionals
January 11, 2030 - September 29, 2025Level 3 Diploma in ICT Professional Competence
January 11, 2030 - September 29, 2025ITIL Foundation Certificate in IT Service Management
January 11, 2030 - September 29, 2025MCTS Windows 7 Configuration (Microsoft 7-680)
January 11, 2030 - September 29, 2025CompTIA A+ (2009 Edition)
January 11, 2030 - September 29, 2025Level 3 Certificate in ICT Systems and Principles
January 11, 2030 - September 29, 2025Level 3 Diploma for ICT Systems and Principles for IT Professionals
January 11, 2030 - September 29, 2025GCSEs – 11 GCSE A* to C including English and Maths
January 11, 2030 - September 29, 2025ITIL® Foundation Certificate in IT Service Management
January 11, 2030 - September 29, 2025MCTS Windows 7 Configuration
January 11, 2030 - September 29, 2025CompTIA A+
January 11, 2030 - September 29, 2025ITIL Foundation Certificate in IT Service Management
January 11, 2030 - October 9, 2025MCTS Windows 7 Configuration (Microsoft 7-680)
January 11, 2030 - October 9, 2025CompTIA A+ (2009 Edition)
January 11, 2030 - October 9, 2025Advanced Apprenticeship for IT & Telecoms Professionals
January 11, 2030 - October 9, 2025Level 3 Certificate in ICT Systems and Principles
January 11, 2030 - October 9, 2025Level 3 Diploma for ICT Systems and Principles for IT Professionals
January 11, 2030 - October 9, 2025Level 3 Diploma in ICT Professional Competence
January 11, 2030 - October 9, 2025Industry Experience
Professional Services, Software & Internet, Financial Services, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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