Francisco D’Auria

National Account Representative at Pet Food Experts

Support strategic national accounts with timely resolution and proactive communication. Coordinate across logistics, sales, and vendor teams to ensure smooth order fulfillment. Maintain strong client relationships through attentive service and consistent follow-through.

National Account Representative at Pet Food Experts

Oversaw the needs of national accounts, resolving issues for retail and vendor partners. Partnered with internal teams to improve delivery timelines and operational efficiency. Provided tailored support to maximize client satisfaction and long-term retention.

Inside Sales Representative at Pet Food Experts

Processed customer orders and quotes daily while ensuring CRM accuracy. Streamlined call lists and supported peer initiatives to boost inside sales outcomes. Promoted catalog offerings through personalized outreach and order guidance.

Remote Freelance Graphic Designer at Ventiquattro Designs

Delivered custom visuals for clients in both digital and print formats. Strengthened client brands through logo design, layout, and social media graphics. Specialized in Adobe Illustrator, Photoshop, typography, and client-centered design.

Customer Care Specialist at Budderfly

Managed billing, IoT service issues, and customer inquiries for energy tech clients. Acted as the main liaison between clients and leadership, ensuring smooth communication. Resolved service challenges and tracked performance to elevate customer experience.

Field Technician at Automated Technology Systems

Delivered on-site equipment service and troubleshooting for commercial clients. Demonstrated proper device usage to customers and ensured system functionality. Produced accurate daily reports for service logs and quality assurance.

Line Chef at Dante’s Pizza

Prepared dishes to exact standards and maintained inventory control. Worked closely with head chefs and vendors to streamline kitchen operations.

Account Executive at Kraft Sports Group (New England Revolution)

Managed high-volume outbound sales calls for MLS ticketing. Utilized Archtics software to process orders and game-day customer service. Represented the brand at events and executed fan engagement campaigns.

Retail Manager at Soccer and Rugby Imports

Supervised store operations including inventory, team training, and vendor partnerships. Launched brand marketing via social media and oversaw merchandising for major labels (Nike, Adidas, Puma).