Available to hire
Hi, I’m Miguel A. Ortiz. I’m a Website Administrator with over 9 years of experience managing, maintaining, updating, and migrating websites and digital content. I’m skilled in email marketing, file system organization, and digital asset management, and I collaborate across teams to deliver accurate, on-brand websites and templates.
I thrive under pressure, delivering live content updates and supporting time-sensitive publishing for national events. I’m fluent in English and Spanish, have guided localization efforts for the National FFA Organization, and enjoy turning complex requirements into clean, accessible digital experiences.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Spanish; Castilian
Fluent
Work Experience
Founder (Freelancer) at Spanish Translation Studio & Freelance Web Design
January 1, 2025 - PresentFounded a bilingual studio delivering Spanish translation and localization services for nonprofit, agricultural, and educational sectors, including layout-sensitive documents (Word, PowerPoint, InDesign) and rapid-turnaround projects (e.g., a 39,000-word revision). Designed and launched a WordPress site for an insurance agency using Elementor, configured SEO fundamentals, Google Analytics, SMTP email, Google Workspace, and DNS; built responsive layouts and forms, and provided ongoing maintenance and performance tuning with Google Search Console integration.
Web Site Administrator at National FFA Organization (Marketing & Communications)
January 1, 2025 - September 29, 2025Oversaw the organization’s website and six microsites, coordinating content updates, platform upgrades, and visual consistency using WordPress (Gutenberg/Elementor), Pantheon, and SharePoint. Led three full-site migrations (HTML to SharePoint; SharePoint to WordPress) across two custom themes; maintained bilingual Spanish content; coordinated with third-party interpreters for national events; managed 20,000+ digital assets in Box and video libraries; executed real-time updates during live national conventions; conducted QA and troubleshooting for front-end code; monitored uptime and SEO performance.
Web Site Administrator at National FFA Organization (Marketing & Communications)
April 1, 2015 - September 29, 2025Maintained and edited live Spanish-language content via multilingual plugins; reviewed machine translations for grammar, tone, and cultural accuracy; supported internal teams with landing pages and digital marketing initiatives for national events and online content.
Success Agent at Salesforce Marketing Cloud
May 1, 2017 - September 29, 2025Provided hands-on troubleshooting for Salesforce Marketing Cloud clients, delivering development support via phone, chat, and email; tracked cases and documented solutions; shared best practices to improve team efficiency and knowledge base.
Graphic and Web Designer (Freelance) at Teknê New Media Solutions
November 1, 2017 - September 29, 2025Designed and developed mobile-responsive, SEO-ready websites for small businesses; built front-end and back-end solutions; created mockups in Photoshop and Illustrator; hand-coded HTML5/CSS3/JavaScript; produced WordPress sites (business, service, portfolio, e-commerce) and provided branding across web and print materials.
Desktop Publishing Specialist | Graphic Designer at Colgate-Palmolive (HR, Global Education & Training)
November 1, 2013 - September 29, 2025Designed and formatted marketing materials, internal publications, and packaging mockups using Adobe InDesign, Illustrator, and Photoshop; maintained brand consistency across multilingual packaging; supported prepress production and liaised with print vendors and marketing teams; ensured layout accuracy and file integrity for international product lines.
Founder (Freelancer) at Spanish Translation Studio & Freelance Web Design
January 20, 2025 - PresentProvide professional English-to-Spanish translation services for nonprofit, agricultural, and educational sectors; translate and edit layout-sensitive documents; deliver high-value projects with fast turnaround; designed and launched a WordPress website for an insurance agency; configured SEO fundamentals, Google Analytics, SMTP email, Google Workspace, and domain DNS; built fully responsive layouts and forms; performed website maintenance and performance tuning; managed content across multiple platforms.
Web Site Administrator at National FFA Organization (Marketing & Communications)
January 1, 2025 - September 29, 2025Oversaw a website and six microsites; managed content updates, platform upgrades, and visual consistency using WordPress (Gutenberg/Elementor), Pantheon, and SharePoint; led three full-site migrations HTML->SharePoint and SharePoint->WordPress across two custom themes; maintained live Spanish-language content; coordinated with third-party agencies to secure interpreters for national events; represented the organization during the 2023 Puerto Rico state convention to support Spanish-speaking stakeholders; managed over 20,000 digital assets in Box; administered video libraries; developed and customized email campaigns in ActiveCampaign; performed daily QA, front-end updates, and real-time publishing during live conventions.
Web Site Administrator at National FFA Organization (Marketing & Communications)
April 30, 2015 - September 29, 2025Early tenure supporting content updates, multilingual content review, and site maintenance; assisted with content publishing and basic site upgrades.
Success Agent at Salesforce Marketing Cloud – Indianapolis, IN
May 1, 2017 - September 29, 2025Provided hands-on technical troubleshooting of Salesforce Marketing Cloud issues, explained solutions, and guided optimization and best practices; supported clients via phone, chat, and email; tracked all communication through case management; contributed to the knowledge base.
Graphic and Web Designer (Freelance) at Teknê New Media Solutions
November 1, 2017 - September 29, 2025Designed and developed mobile-responsive, SEO-ready websites; built front-end and back-end solutions; created mockups in Photoshop and Illustrator; built WordPress sites; delivered branding work including logos, business cards, ads, and other print and web collateral.
Desktop Publishing Specialist | Graphic Designer at Colgate-Palmolive (HR, Global Education & Training)
November 1, 2013 - September 29, 2025Designed and formatted marketing materials, internal publications, and packaging mockups using Adobe InDesign, Illustrator, and Photoshop; maintained brand consistency across multilingual projects; supported prepress production and collaborated with print vendors; ensured layout accuracy and file integrity for international product lines.
Web Designer & Spanish Translator at Freelance / Self-Employed
January 1, 2025 - PresentDesigned and launched a WordPress website for a Farming Insurance client; configured SEO fundamentals, Google Analytics, SMTP email, Google Workspace, and domain DNS; built responsive layouts, custom forms, and a streamlined content structure; provided website maintenance, performance tuning, and Google Search Console integration.
Web Site Administrator at National FFA Organization (Marketing & Communications)
May 1, 2014 - April 30, 2015Web site Administrator; managed daily website updates and microsites, platform upgrades, and brand consistency; executed migrations from HTML to SharePoint and from SharePoint to WordPress; daily updates via Pantheon; QA/testing; monitored uptime, SEO, and content quality; supported landing pages and digital marketing; edited web Spanish translations.
Web Site Administrator at National FFA Organization (Marketing & Communications)
June 1, 2017 - January 1, 2025Administered main website and microsites, content updates, platform upgrades, and brand consistency across WordPress; tracked campaigns via email tools; managed over 20,000+ digital assets in Box; supported live conventions and live streams; maintained video libraries; translated web content into Spanish; coordinated interpreters for national events.
Success Agent at Salesforce Marketing Cloud
April 1, 2015 - May 1, 2017Provided hands-on troubleshooting of technical issues, feature explanations, optimization, and best practice guidance to Salesforce Marketing Cloud clients; supported development via phone, chat and email; tracked communications through case management; contributed to team knowledge base.
Graphic and Web Designer (Freelance) at Teknê New Media Solutions
June 1, 2012 - November 1, 2017Freelance for small businesses designing mobile-responsive websites; created mockups in Photoshop and Illustrator, hand-coded HTML5/CSS3/JavaScript; built sites in WordPress and Joomla; provided graphic design and corporate branding; translated documents from English into Spanish for The National FFA Organization.
Desktop Publishing Specialist | Graphic Designer at Colgate-Palmolive
September 1, 2004 - November 1, 2013Designed instructional material graphics for print and web; collaborated with program directors to define deliverables; managed intranet with HTML and CSS; coordinated with printers, prepared proofs; database to document course evaluations; interviewed and administered tests to job candidates.
Education
Bachelor of Science at Indiana University – Indianapolis, IN
January 11, 2030 - September 29, 2025Bachelor of Science at Indiana University – Indianapolis, IN
January 11, 2030 - September 29, 2025Bachelor of Science at Indiana University – Indianapolis, IN | School of Informatics – Media Arts and Science
January 11, 2030 - January 5, 2026Qualifications
Salesforce Marketing Cloud, Certified
January 1, 2015 - September 29, 2025Microsoft Office User Specialist (MOUS), Expert Certified
January 1, 1999 - September 29, 2025Salesforce Marketing Cloud Certification
January 1, 2015 - September 29, 2025Microsoft Office User Specialist (MOUS), Expert Certified
January 1, 1999 - September 29, 2025Salesforce Marketing Cloud, Certified
January 1, 2015 - January 5, 2026Microsoft Office User Specialist (MOUS), Certified as Expert
January 11, 2030 - January 5, 2026Industry Experience
Non-Profit Organization, Education, Agriculture & Mining, Media & Entertainment, Professional Services, Software & Internet, Manufacturing
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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