I’m Victoria, a multilingual linguist with a solid foundation in Applied Linguistics and hands-on experience in customer service, education, and online communications. I thrive in cross-cultural environments and enjoy building strong connections with clients and learners. I’m eager to bring my language proficiency, collaborative spirit, and problem-solving mindset to roles that value clear communication and engaging learning experiences. I am open to opportunities in international business, education, and customer relations, where I can contribute to growth, innovation, and cross-cultural understanding while delivering thoughtful, engaging experiences for diverse audiences.

Victoria Todeva

I’m Victoria, a multilingual linguist with a solid foundation in Applied Linguistics and hands-on experience in customer service, education, and online communications. I thrive in cross-cultural environments and enjoy building strong connections with clients and learners. I’m eager to bring my language proficiency, collaborative spirit, and problem-solving mindset to roles that value clear communication and engaging learning experiences. I am open to opportunities in international business, education, and customer relations, where I can contribute to growth, innovation, and cross-cultural understanding while delivering thoughtful, engaging experiences for diverse audiences.

Available to hire

I’m Victoria, a multilingual linguist with a solid foundation in Applied Linguistics and hands-on experience in customer service, education, and online communications. I thrive in cross-cultural environments and enjoy building strong connections with clients and learners. I’m eager to bring my language proficiency, collaborative spirit, and problem-solving mindset to roles that value clear communication and engaging learning experiences.

I am open to opportunities in international business, education, and customer relations, where I can contribute to growth, innovation, and cross-cultural understanding while delivering thoughtful, engaging experiences for diverse audiences.

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Language

Bulgarian
Fluent
English
Fluent
Spanish; Castilian
Fluent
Russian
Fluent

Work Experience

UGC Content Creator (Freelance) at Freelance
January 1, 2021 - Present
Specialized in marketing and advertising content creation, focusing on user-generated content that resonates with brand values and audience preferences.
English Language Teacher at Language & Culture Center
July 1, 2025 - October 6, 2025
Part-time English language teaching; remote work for Sofia-based center; cultivated engaging learning experiences and supported students with language development.
Customer Service Specialist at TEC
January 1, 2023 - Present
Remote role focusing on customer engagement, problem-solving, and cross-cultural communications; supported education-related services and client relations.
Customer Service Operator at 60K, Plovdiv
April 1, 2023 - October 6, 2025
Handled customer inquiries, orders, and service issues; contributed to efficient operations and client satisfaction.
Social Media Account Manager at J Shop
July 1, 2025 - October 6, 2025
Remote internship focused on managing social media content, audience engagement, and online marketing activities from Plovdiv.
Customer Service Specialist at Tec
January 1, 2023 - Present
Multilingual customer service role focusing on client engagement, issue resolution, and cross-cultural communication (Bulgarian, English, Spanish, Russian).
Customer Service Operator at 60K
September 1, 2020 - October 6, 2025
Plovdiv-based customer service operator building client relationships and supporting service delivery.

Education

Bachelor's Degree in Applied Linguistics with Spanish and Russian at University of Plovdiv 'Paisii Hilendarski', Plovdiv, Bulgaria
January 11, 2030 - September 30, 2025
Bachelor of Applied Linguistics at Plovdiv University 'Paisiy Hilendarski'
January 1, 2020 - January 1, 2024
Bachelor of Applied Linguistics at Plovdiv University Paisii Hilendarski
January 1, 2020 - January 1, 2024

Qualifications

B2 Certificate in Spanish
January 11, 2030 - September 30, 2025
English Language Course Certification
January 11, 2030 - September 30, 2025

Industry Experience

Media & Entertainment, Consumer Goods, Professional Services, Education, Software & Internet, Retail, Other