Hello! I'm Antonio, a Google-certified Digital Marketing & E-commerce specialist with over a decade of experience across various continents including Europe, America, and Asia. I'm passionate about customer engagement and always look for creative ways to improve business strategies. My diverse background in hospitality allows me to connect with clients personally and professionally, striving for results and delivering exceptional service. In my spare time, I love exploring new cultures through travel and fitness. I'm dedicated to lifelong learning and constantly seek ways to enhance my skills and knowledge. Whether it's through new marketing strategies or personal growth, I'm always ready for the next challenge!

Antonio Arace

Hello! I'm Antonio, a Google-certified Digital Marketing & E-commerce specialist with over a decade of experience across various continents including Europe, America, and Asia. I'm passionate about customer engagement and always look for creative ways to improve business strategies. My diverse background in hospitality allows me to connect with clients personally and professionally, striving for results and delivering exceptional service. In my spare time, I love exploring new cultures through travel and fitness. I'm dedicated to lifelong learning and constantly seek ways to enhance my skills and knowledge. Whether it's through new marketing strategies or personal growth, I'm always ready for the next challenge!

Available to hire

Hello! I’m Antonio, a Google-certified Digital Marketing & E-commerce specialist with over a decade of experience across various continents including Europe, America, and Asia. I’m passionate about customer engagement and always look for creative ways to improve business strategies. My diverse background in hospitality allows me to connect with clients personally and professionally, striving for results and delivering exceptional service.

In my spare time, I love exploring new cultures through travel and fitness. I’m dedicated to lifelong learning and constantly seek ways to enhance my skills and knowledge. Whether it’s through new marketing strategies or personal growth, I’m always ready for the next challenge!

See more

Language

Italian
Fluent
English
Fluent
Thai
Beginner

Work Experience

Tier 3 Support at Equipment Share
March 20, 2025 - September 30, 2025
Provided B2B customers support in the construction sector via digital platforms. Improved team efficiency through effective communication and quick problem-solving. Collaborated remotely with cross-functional teams across the United States.
Hospitality & Customer Engagement at Various (Italy, UK, Australia, USA)
January 1, 2024 - September 30, 2025
Managed and trained teams of up to 6 staff, enhancing performance and customer experience. Planned and executed events (weddings, corporate, product launches), handling logistics and client relations. Applied up selling and engagement strategies, boosting revenue and customer loyalty.
Tier 3 Support at Equipment Share
March 20, 2025 - September 30, 2025
Provided B2B customer support for a construction equipment rental platform via remote channels. Improved team efficiency through effective communication and quick problem-solving. Collaborated remotely with cross-functional teams across the United States. Supported upsell opportunities and contributed to knowledge base updates to streamline workflows.
Hospitality & Customer Engagement
January 1, 2024 - September 30, 2025
Managed and trained teams of up to 6 staff across Italy, UK, Australia, and the USA to enhance performance and customer experience. Planned and executed events (weddings, corporate events, product launches), managed logistics and client relations. Implemented upselling and engagement strategies to boost revenue and customer loyalty.\nProjects & Portfolio: Social Media Campaign Simulation (Eco Fit) – Designed and managed Meta Ads campaigns; analyzed engagement and conversion metrics to optimize performance.
Tier 3 Support at EquipmentShare
March 31, 2025 - October 17, 2025
Delivered B2B customer support in the construction sector via digital platforms. Resolved complex issues quickly, improving efficiency and client satisfaction. Collaborated remotely with cross-functional teams across the US.
Hospitality & Customer Engagement at Various
August 31, 2024 - October 17, 2025
Managed and trained teams of up to 6 staff. Coordinated corporate and private events (weddings, product launches, conferences). Applied upselling and engagement strategies, increasing sales and customer loyalty.

Education

Bar Manager at Gabriel Academy, Sydney
January 11, 2030 - January 1, 2017
Technical Diploma Building Studies at ITI Dionigi Scanu, Italy
January 11, 2030 - January 1, 2013
Digital Marketing & E-commerce Certifications at Google / Coursera
January 1, 2025 - September 30, 2025
Bar Manager at Gabriel Academy, Sydney
January 1, 2017 - September 30, 2025
Technical Diploma in Building Studies at ITI Dionigi Scanu, Italy
January 1, 2013 - September 30, 2025
Digital Marketing & E-commerce at Google / Coursera
January 1, 2025 - December 31, 2025
Bar Manager at Gabriel Academy, Sydney
January 1, 2017 - December 31, 2017
Technical Diploma in Building Studies at ITI Dionigi Scanu, Italy
January 1, 2013 - December 31, 2013

Qualifications

Google Certified
January 11, 2030 - September 30, 2025
Digital Marketing & E-commerce Certifications
January 1, 2025 - September 30, 2025
Bar Manager
January 1, 2017 - September 30, 2025
Technical Diploma in Building Studies
January 1, 2013 - September 30, 2025

Industry Experience

Media & Entertainment, Software & Internet, Travel & Hospitality, Professional Services, Education, Consumer Goods, Retail