Available to hire
I’m Felipe Matheus Guedes, a product-driven growth professional with a background in product management, CRM, data analytics and multichannel marketing. I excel at turning user insights into actionable roadmaps, shaping backlog items, and delivering onboarding and engagement improvements that move metrics.
Based in Melbourne, Australia, I enjoy collaborating with cross-functional teams to design scalable, AI-enabled growth strategies and build customer-centric experiences across channels. I thrive in agile environments and love mentoring teams to ship value quickly and sustainably.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Advanced
Work Experience
Growth Specialist at RoundTable
April 1, 2025 - PresentLed growth initiatives for startups, designing and rolling out multichannel acquisition and onboarding strategies; utilized AI-enabled analytics to optimize conversion and retention; collaborated with cross-functional teams to deliver measurable impact.
Product Owner (Intern) at Focus Bear
April 1, 2025 - September 30, 2025Redesigned onboarding experiences by mapping customer journeys, developing personas, and leading iterative usability testing. Collaborated with UX and engineering teams to implement improvements, resulting in a 10% increase in user retention and a 30% reduction in onboarding drop-offs.
Growth Specialist at Round Table
April 1, 2025 - PresentStartup growth-focused marketing specialist, skilled in designing and executing high-impact multi-channel campaigns that drive rapid user acquisition, engagement, and retention. Proficient in AI, analytics, and agile marketing practices to optimize acquisition funnels, automate campaign workflows, and deliver tailored customer experiences across channels. Led cross-functional collaboration to achieve tangible business growth.
Product Owner Intern at Focus Bear
April 1, 2025 - September 30, 2025Analyzed customer feedback and operational data using SQL and Excel to identify trends and risks. Supported migration of customers to online banking platforms by onboarding activities, providing user guidance, and facilitating digital education campaigns to improve product adoption and customer engagement. Monitored satisfaction metrics and implemented improvements that enhanced customer experience and drove customer base growth. Used CRM, analytics platforms, and reporting tools to track customer health metrics, flag risk accounts, and support targeted initiatives to reduce churn and promote product usage.
Newsletter Growth & Engagement (Volunteer) at Community MLA
January 1, 2025 - PresentEnhanced community newsletters and social media presence; grew new subscribers by 24%, expanded social media reach, and increased newsletter views by 101% over 90 days.
Digital Migration & Onboarding Optimization at HSBC Bank, Brazil
December 31, 2019 - September 30, 2025Supported large-scale migration of customers to online banking platforms by mapping user journeys, facilitating onboarding activities, analyzing data to streamline transitions. Enabled smoother digital adoption, improved customer satisfaction, and drove sustained growth.
Business & Marketing Consultant at ACE Consultancy
December 31, 2019 - September 30, 2025Delivered tailored business solutions to over 80 hospitality businesses, improving operational efficiency and profitability. Managed CRM systems, social media and client communications, optimizing engagement and streamlining workflows. Conducted data-driven market research and developed actionable insights using Excel and Power BI to enhance brand positioning and business performance.
Hospitality Business Performance Enhancement at ACE Consultancy
December 31, 2017 - September 30, 2025Part of a broader engagement delivering operational improvements for hospitality clients; involvement included process optimization, CRM management, social media and client communications, and performance tracking.
Business & Growth Consultant at ACE Consultancy
December 1, 2017 - September 30, 2025Delivered tailored business solutions to 80+ hospitality businesses; managed CRM, social media, and client communications; optimized engagement and workflows using data-driven insights.
Education
Certificate at Torrens University, Melbourne, Australia
April 1, 2025 - May 1, 2025Master of Business Information Systems at Greystone College, Brisbane, Australia
May 1, 2021 - September 1, 2022Diploma in Project Management at University of Pernambuco, Recife, Brazil
February 1, 2017 - December 1, 2021Bachelor of Business at University of Pernambuco, Recife, Brazil
January 11, 2030 - September 30, 2025Diploma in Project Management at Universidade de Pernambuco (UFPE)
February 1, 2017 - December 1, 2021Bachelor of Business at Universidade de Pernambuco (UFPE)
February 1, 2017 - December 1, 2021Master of Business Information Systems at Greystone College
May 1, 2021 - September 1, 2022AI for Product Managers at Torrens University
April 1, 2025 - May 1, 2025Qualifications
AI for Product Managers
April 1, 2025 - September 30, 2025Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Gaming, Education
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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