Experience Level
Language
English
Fluent
French
Beginner
Japanese
Beginner
Work Experience
Care Assistant (Client-Facing Role) at Home Health Care
June 1, 2025 - September 30, 2025Provided client-facing compassionate care; supported daily living activities; assisted with routines and safety; contributed to positive client experiences.
Sales Associate (Part-Time) at Blue Notes
June 1, 2025 - September 30, 2025Processed over 60 customer transactions daily using POS systems, reducing checkout wait times by 25%. Managed merchandise stocking and visual displays, contributing to a 10% increase in foot traffic. Resolved customer complaints promptly, leading to a 95% positive feedback score from in-store survey. Trained 2 new employees on in-store procedures and cash handling. Enthusiastic and solution-focused Customer Service & Sales Specialist with 3+ years of experience in retail, client relations, and conflict resolution. Proven ability to boost customer satisfaction, upsell products, and create positive brand experiences. Recognized for adaptability, empathy, and a consistent track record of exceeding performance targets.
Care Assistant (Client-Facing Role) at Home Health Care
October 1, 2021 - September 30, 2025Built rapport and trust with clients and families through consistent, empathetic communication. Adapted to unique client needs and provided solutions in high-pressure situations.
Education
Bachelor of Health Studies & Kinesiology at University of Regina
January 11, 2030 - September 30, 2025First Aid & CPR at Red Cross
January 1, 2023 - September 30, 2025Customer Service Excellence (Internal Workshop) at Blue Notes
January 1, 2024 - September 30, 2025Bachelor of Health Studies & Kinesiology at University of Regina
January 11, 2030 - September 30, 2025Qualifications
Canadian Food Safety Certification
January 1, 2025 - September 30, 2025First Aid & CPR
January 1, 2023 - September 30, 2025Canadian Food Safety Certification
January 1, 2025 - September 30, 2025Customer Service Excellence
January 1, 2024 - September 30, 2025First Aid & CPR – Red Cross
January 1, 2023 - September 30, 2025Canadian Food Safety Certification
January 1, 2025 - September 30, 2025Industry Experience
Healthcare, Retail, Education, Media & Entertainment, Professional Services
Experience Level
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