Available to hire
Hi, I’m Shawn Connally—a Web Developer and Master Automotive Technician with 15+ years of experience bridging digital and mechanical problem solving. I thrive on solving tough problems, leading technical teams, and delivering reliable, scalable solutions in both digital and mechanical environments.
I’m transitioning my leadership and troubleshooting approach from automotive service into full-stack web development, focusing on building clean, maintainable apps with React, Node.js, and MongoDB. I enjoy collaborating with cross-functional teams, mentoring peers, and turning complex requirements into great user experiences.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Service Technician at Finnegan CDJR
July 1, 2025 - PresentExecute comprehensive vehicle diagnostics, maintenance, and complex repairs according to manufacturer specifications. Collaborate with service advisors to provide accurate labor estimates and technical recommendations. Maintain detailed documentation of all service procedures and customer communications. Mentor junior technicians while ensuring adherence to safety protocols and environmental regulations.
Service Advisor/Technician at Shottenkirk Nissan
July 1, 2025 - October 2, 2025Managed daily service operations and customer relations to optimize workflow efficiency. Coordinated with technical staff to deliver accurate diagnostic solutions and repair timelines. Maintained high customer satisfaction scores through proactive communication and service updates.
Service Technician / Technical Response Team at Tesla Motors Inc.
April 1, 2024 - October 2, 2025Specialized in advanced electric vehicle systems diagnostics using proprietary Tesla software platforms. Collaborated directly with engineering teams to refine service procedures and implement process improvements. Contributed to technical documentation and knowledge base development for service optimization.
Master Chrysler Technician & Team Lead at Autonation CDJR of Katy, TX
March 1, 2021 - October 2, 2025Led a technical team of 8+ technicians, ensuring quality standards and productivity targets. Specialized in complex engine, transmission, and chassis system diagnostics and repairs. Served as technical liaison between service department and customers for complex repair explanations.
Nissan Certified Technician at Autonation Nissan of Katy, TX
August 1, 2015 - October 2, 2025Performed manufacturer-specific diagnostics on powertrain, electronic, and safety systems. Consistently achieved top-tier Customer Satisfaction Index (CSI) scores through quality workmanship. Streamlined parts ordering processes and optimized repair workflow procedures.
Skilled Chrysler Technician/Express Lane Manager at Northwest CJDR, Houston, TX
May 1, 2014 - October 2, 2025Specialized in suspension, steering, and electrical system diagnostics across Chrysler vehicle lines. Collaborated with senior technicians on complex drivability and intermittent fault troubleshooting. Trained new technicians on diagnostic procedures and workplace safety compliance.
ASE Certified Technician at National Tire and Battery (NTB), Cypress, TX
February 1, 2013 - October 2, 2025Completed comprehensive ASE certification program while performing alignment, brake, and maintenance services. Consistently exceeded productivity benchmarks and customer satisfaction metrics. Built foundational automotive diagnostic and repair expertise in high-volume service environment.
Service Technician at Finnegan CDJR
July 1, 2025 - PresentExecute comprehensive vehicle diagnostics, maintenance, and complex repairs according to manufacturer specifications; mentor junior technicians; maintain detailed documentation of service procedures and customer communications; ensure adherence to safety and environmental regulations.
Service Technician / Technical Response Team at Tesla Motors Inc.
April 30, 2024 - October 2, 2025Specialized in advanced electric vehicle systems diagnostics using proprietary Tesla software; collaborated with engineering teams to refine service procedures and implement process improvements; contributed to technical documentation and knowledge base development for service optimization.
Master Chrysler Technician & Team Lead at Autonation CDJR of Katy, TX
March 31, 2021 - October 2, 2025Led a technical team of 8+ technicians, ensuring quality standards and productivity targets; specialized in complex engine, transmission, and chassis system diagnostics and repairs; served as technical liaison between service department and customers.
Service Advisor/Technician at Shottenkirk Nissan, Katy, TX
July 31, 2025 - October 2, 2025Managed daily service operations and customer relations to optimize workflow efficiency; coordinated with technical staff to deliver accurate diagnostic solutions and repair timelines; maintained high customer satisfaction scores through proactive communication and updates.
Nissan Certified Technician at Autonation Nissan of Katy, TX
August 31, 2015 - October 2, 2025Performed manufacturer-specific diagnostics on powertrain, electronic, and safety systems; consistently achieved top-tier CSI scores through quality workmanship; streamlined parts ordering and optimized repair workflow procedures.
Skilled Chrysler Technician / Express Lane Manager at Northwest CJDR, Houston, TX
May 31, 2014 - October 2, 2025Specialized in suspension, steering, and electrical system diagnostics across Chrysler vehicle lines; collaborated with senior technicians on drivability and intermittent fault troubleshooting; trained new technicians on diagnostic procedures and safety compliance.
ASE Certified Technician at National Tire and Battery (NTB), Cypress, TX
February 28, 2013 - October 2, 2025Completed comprehensive ASE certification program while performing alignment, brake, and maintenance services; consistently exceeded productivity benchmarks and customer satisfaction metrics; built foundational automotive diagnostic and repair expertise in a high-volume service environment.
Service Technician at Finnegan CDJR
July 1, 2025 - PresentExecute comprehensive vehicle diagnostics, maintenance, and complex repairs according to manufacturer specifications; collaborate with service advisors to provide accurate labor estimates and technical recommendations; maintain detailed documentation of service procedures and customer communications; mentor junior technicians while ensuring adherence to safety protocols and environmental regulations.
Service Advisor/Technician at Shottenkirk Nissan
July 1, 2025 - October 2, 2025Managed daily service operations and customer relations to optimize workflow efficiency; coordinated with technical staff to deliver accurate diagnostic solutions and repair timelines; maintained high customer satisfaction through proactive communication and service updates.
Service Technician / Technical Response Team at Tesla Motors Inc.
April 1, 2024 - October 2, 2025Specialized in advanced electric vehicle systems diagnostics using proprietary Tesla software platforms; collaborated with engineering teams to refine service procedures and implement process improvements; contributed to technical documentation and knowledge base development for service optimization.
Master Chrysler Technician & Team Lead at Autonation CDJR of Katy, TX
March 1, 2021 - October 2, 2025Led a technical team of 8+ technicians, ensuring quality standards and productivity targets; specialized in complex engine, transmission, and chassis system diagnostics and repairs; served as technical liaison between service department and customers for complex repair explanations.
Nissan Certified Technician at Autonation Nissan of Katy, TX
August 1, 2015 - October 2, 2025Performed manufacturer-specific diagnostics on powertrain, electronic, and safety systems; consistently achieved top CSI scores through quality workmanship; streamlined parts ordering processes and optimized repair workflow procedures.
Skilled Chrysler Technician / Express Lane Manager at Northwest CJDR, Houston, TX
May 1, 2014 - October 2, 2025Specialized in suspension, steering, and electrical system diagnostics across Chrysler vehicle lines; collaborated with senior technicians on drivability and intermittent fault troubleshooting; trained new technicians on diagnostic procedures and safety compliance.
ASE Certified Technician at NTB Cypress, TX
February 1, 2013 - October 2, 2025Completed comprehensive ASE certification program while performing alignment, brake, and maintenance services; consistently exceeded productivity benchmarks and customer satisfaction metrics; built foundational automotive diagnostic and repair expertise in a high-volume service environment.
Education
Full-Stack Web Development Certificate at NuCamp Coding Bootcamp
January 11, 2030 - November 1, 2024Level 2 & 3 Master Technician Certifications at Chrysler Academy / San Jacinto Community College
January 11, 2030 - October 2, 2025ASE Certified Technician at Automotive Service Excellence (ASE)
January 11, 2030 - October 2, 2025Full-Stack Web Development at Nucamp Coding Bootcamp
January 11, 2030 - November 1, 2024Level 2 & 3 Master Technician Certifications at Chrysler Academy | San Jacinto Community College
January 11, 2030 - October 2, 2025Automotive Service Excellence (ASE) Certifications at ASE
January 11, 2030 - October 2, 2025Full-Stack Web Development at Nucamp Coding Bootcamp
January 11, 2030 - November 1, 2024Level 2 & 3 Master Technician Certifications at Chrysler Academy • San Jacinto Community College
January 11, 2030 - October 2, 2025Qualifications
ASE Certified Technician
January 11, 2030 - October 2, 2025A4: Suspension and Steering Systems
January 11, 2030 - October 2, 2025A5: Brake Systems
January 11, 2030 - October 2, 2025A4: Suspension and Steering Systems
January 11, 2030 - October 2, 2025A5: Brake Systems
January 11, 2030 - October 2, 2025Nissan Certified Technician
May 1, 2014 - October 2, 2025Level 2 & 3 Master Technician Certifications
January 11, 2030 - October 2, 2025ASE Certifications
January 11, 2030 - October 2, 2025ASE Certification - A4: Suspension and Steering Systems
January 11, 2030 - October 2, 2025ASE Certification - A5: Brake Systems
January 11, 2030 - October 2, 2025ASE A4: Suspension and Steering Systems
January 11, 2030 - October 2, 2025ASE A5: Brake Systems
January 11, 2030 - October 2, 2025Industry Experience
Software & Internet, Manufacturing, Computers & Electronics, Professional Services, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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