Haider Ali Shah

Language

English
Advanced
Urdu
Advanced

Work Experience

Office Assistant
August 31, 2022 - October 2, 2025
Handled customer complaints with empathy and efficiency, ensuring timely resolution and positive outcomes.
Customer Service Representative
August 31, 2021 - October 2, 2025
Managed high-volume calls and emails, delivering accurate information and maintaining professionalism. Maintained a 95% customer satisfaction rate by addressing concerns and providing tailored solutions.
Videographer & Editor – Freelance / Projects
January 1, 2022 - Present
Camera Operation, Lighting & Sound Setup. Planned, shot, and edited promotional videos and client projects. Operated DSLR and mirrorless cameras, stabilizers, and lighting equipment. Managed sound, motion graphics, and final color grading. Optimized content for social media platforms (YouTube, Instagram, TikTok, Facebook).

Education

SSC at Govt High School Wahcantt
January 1, 2017 - December 31, 2018
FSC at Punjab College of Excellence Wahcantt
January 1, 2019 - December 31, 2019

Qualifications

Valid UAE Driving License (Light Vehicle – Automatic)
January 11, 2030 - October 2, 2025

Industry Experience

Media & Entertainment, Professional Services, Education