Available to hire
Hi, I’m Sheena Maeruda, a hospitality management graduate with hands-on experience in front desk operations, guest services, and housekeeping. I excel in fast-paced hotel environments and enjoy using Canva to create engaging visuals for social media and marketing.
I’m detail-oriented, adaptable, and collaborative, with a knack for organizing tasks, managing communications, and delivering reliable support across administration, CRM, and basic events coordination.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Front Desk Officer / Receptionist at Tierra Montana Hotel
August 1, 2025 - October 2, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled and coordinated appointments, meetings, and reservations. Maintained front desk records, logs, and filing systems. Handled payments, billing, and basic administrative tasks. Created basic graphic photos for Facebook page posts and coordinated communications with prospective clients for function hall events.
Cashier / Waitress at EM-Jake Aqua Wave Resort, Hotel & Convention Center
October 1, 2022 - October 2, 2025Provided cashier and customer service support, including cash handling and POS system operation. Took orders, assisted guests with inquiries, and ensured accurate and timely processing of transactions.
Housekeeping Staff at Hollywood Suites
June 1, 2021 - October 2, 2025Knowledge of cleaning and sanitation standards; strong attention to detail and time management. Organized and efficient in maintaining supplies and equipment. Ability to work independently and as part of a team.
Hotel Front Desk Officer / Receptionist at Tierra Montana Hotel & Convention Center
August 1, 2025 - October 2, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled and coordinated appointments, meetings, and reservations. Maintained front desk records, logs, and filing systems. Handled payments, billing, and basic administrative tasks. Created basic graphic photos for Facebook posts. Communicated with prospective clients about function hall events.
Cashier / Waitress at EM-Jake A Quawave Resort, Hotel & Convention Center
October 1, 2022 - October 2, 2025Customer service and communication; Cash handling and POS system operation; Order taking and food service efficiency; Accuracy in billing and transactions.
Housekeeping Staff at Hollywood Suites
June 1, 2021 - October 2, 2025Knowledge of cleaning and sanitation standards; Strong attention to detail and time management; Organized and efficient in maintaining supplies; Ability to work independently and with a team.
Front Desk Officer / Receptionist at EM-Jake Aqua Wave Resort, Hotel & Convention Center
October 1, 2022 - October 2, 2025Greeting and assisting guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled appointments, meetings, and reservations. Maintained front desk records, logs, and filing systems. Handled payments, billing, and basic administrative tasks. Created basic graphic photos for Facebook page posts. Communicated with prospective clients for function hall events.
Cashier / Waitress at EM-Jake Aqua Wave Resort, Hotel & Convention Center
June 1, 2021 - October 2, 2025Cash handling and POS system operation. Order taking and food service efficiency. Accuracy in billing and transactions. Multi-tasking in fast-paced environments.
Front Desk Officer / Receptionist at Terra Montana Hotel
August 1, 2025 - October 2, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled and coordinated appointments, meetings, and reservations. Maintained front desk records, logs, and filing systems.
Cashier / Waitress at EM-Jake Aquawave Resort, Hotel & Convention Center
October 1, 2022 - October 2, 2025Handled customer service and communication, cash handling and POS system operation. Took orders and served food efficiently. Maintained accuracy in billing and transactions. Multi-tasked in fast-paced environments.
Housekeeping Staff at Hollywood Suites
June 1, 2021 - October 2, 2025Knowledge of cleaning and sanitation standards. Maintained high attention to detail and time management. Organized and maintained supplies. Worked independently and as part of a team.
Cashier / Waitress at Aqua Wave Resort, Hotel & Convention Center
August 1, 2025 - October 2, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Handled payments, cash management, and POS operations; order taking and food service; ensured accuracy in billing and transactions.
Front Desk Officer / Receptionist at Tierra Montana Hotel
October 1, 2022 - October 2, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled and coordinated appointments, meetings, and reservations. Maintained front desk records, logs, and filing system.
Housekeeping Staff at Hollywood Suites
June 1, 2021 - October 2, 2025Knowledge of cleaning and sanitation standards. Strong attention to detail and time management. Organized and efficient in maintaining supplies.
Cashier / Waitress at Aquawave Resort, Hotel & Convention Center
August 20, 2025 - October 3, 2025Greeted and assisted guests, ensuring a welcoming and professional environment. Managed phone calls, emails, and inquiries with accuracy and efficiency. Scheduled and coordinated appointments, meetings, and reservations. Maintained front desk records, logs, and filing systems. Handled payments, billing, and basic administrative tasks. Created basic graphic photos for social media posts using Canva and communicated with prospective clients for function hall events.
Housekeeping Staff at Hollywood Suites
October 1, 2022 - October 3, 2025Knowledge of cleaning and sanitation standards. Strong attention to detail and time management. Organized and efficient in maintaining supplies.
Education
Bachelor of Science in Hospitality Management at Golden State College
January 1, 2018 - January 1, 2022Junior and Senior High School at Bula National School of Fisheries
January 11, 2030 - October 2, 2025Elementary School at Bula Central Elementary School
January 11, 2030 - October 2, 2025Bachelor of Science in Hospitality Management at Golden State College
January 11, 2030 - October 2, 2025Senior High School at Bulаn National School of Fisheries
January 11, 2030 - October 2, 2025Elementary School at Bula Central Elementary School
January 11, 2030 - October 2, 2025Bachelor of Science in Hospitality Management at Golden State College
January 11, 2030 - October 2, 2025Bachelor of Science in Hospitality Management at Golden State College
January 1, 2018 - January 1, 2022Bachelor of Science in Hospitality Management at Golden State College
January 11, 2030 - October 2, 2025Bachelor of Science in Hospitality Management at Golden State College
January 1, 2018 - January 1, 2022Senior High School at Bula National School of Fisheries
January 1, 2017 - January 1, 2020Elementary Education at Bula Central Elementary School
January 11, 2030 - October 3, 2025Qualifications
Industry Experience
Travel & Hospitality, Professional Services, Media & Entertainment, Other, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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