Emiliano Messina
I am a multifaceted professional with extensive experience in technical support, operations, and management within the hotel sector, thriving in high-demand environments and coordinating multidisciplinary teams.
About
I am a multifaceted professional with extensive experience in technical support, operations, and management within the hotel sector, thriving in high-demand environments and coordinating multidisciplinary teams. I lead and optimize processes, document SOPs, and manage complex crises with clear communication and ethics.
Since 2004 I have worked independently in IT and artificial intelligence, focusing on prompting, chatbots, and proprietary GPTs; and since 2007 in multimedia production for advertising, events, and branding. I am available for remote work across EU and LATAM, with strong teamwork and continuous improvement mindset.
- 18 years' experience
- Joined October 2025
Skills· 16
Languages
- Spanish; CastilianFluent
- EnglishAdvanced
- ItalianAdvanced
- PortugueseBeginner
Industry experience
- Travel & Hospitality
- Professional Services
- Media & Entertainment
- Software & Internet
- Education
Work experience· 9 roles
Active since 2024 as IT & AI consultant providing micro-IT support, documentation for end users, virtual assistance, and Generative AI advising (prompting, chatbots, and custom GPTs).
Micro-IT (HW/SW) and networking support; documentation for end users. Technical & administrative Virtual Assistant. Generative AI advisory (prompting, chatbots/agents, custom GPTs); ongoing learning in LLM/ML.
Comprehensive management of two B&Bs, including opening and setup of the second location. Customer service and reservation management (direct and OTAs like Booking.com). Administration and payment management. Liaison with suppliers; coordinated housekeeping and specific maintenance tasks. Prepared reports for the government on tourist origins. On-call for incidents (e.g., theft or gender-based violence) in collaboration with the police.
Education
Certifications and awards
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