Hi, I’m Jasmine Singh. I’m a Toronto-based marketing and events professional with a track record of driving digital campaigns, social media engagement, and experiential experiences. I’ve worked with brands like Google, YouTube, and Shopify, created social media content and ad campaigns, and helped plan and execute events from TIFF to large-scale galas. I’m passionate about storytelling, creative design, and turning ideas into measurable results.\n\nIn my day-to-day, I collaborate with cross-functional teams, manage multiple projects, and continuously refine strategies through data‑driven insights. When I’m not working, I enjoy photography and filmmaking, which keeps my eyes tuned to visuals that resonate with audiences.…

Jasmine Singh

Hi, I’m Jasmine Singh. I’m a Toronto-based marketing and events professional with a track record of driving digital campaigns, social media engagement, and experiential experiences. I’ve worked with brands like Google, YouTube, and Shopify, created social media content and ad campaigns, and helped plan and execute events from TIFF to large-scale galas. I’m passionate about storytelling, creative design, and turning ideas into measurable results.\n\nIn my day-to-day, I collaborate with cross-functional teams, manage multiple projects, and continuously refine strategies through data‑driven insights. When I’m not working, I enjoy photography and filmmaking, which keeps my eyes tuned to visuals that resonate with audiences.…

Available to hire

Hi, I’m Jasmine Singh. I’m a Toronto-based marketing and events professional with a track record of driving digital campaigns, social media engagement, and experiential experiences. I’ve worked with brands like Google, YouTube, and Shopify, created social media content and ad campaigns, and helped plan and execute events from TIFF to large-scale galas. I’m passionate about storytelling, creative design, and turning ideas into measurable results.\n\nIn my day-to-day, I collaborate with cross-functional teams, manage multiple projects, and continuously refine strategies through data‑driven insights. When I’m not working, I enjoy photography and filmmaking, which keeps my eyes tuned to visuals that resonate with audiences.

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Language

English
Advanced

Work Experience

Game Master (Customer Relations) at Trapped Escapes Rooms
September 1, 2025 - October 3, 2025
Guided over 20 room tours weekly, enhancing the immersive experience for more than 180 customers per month. Provided hints and customer assistance to an average of 8 groups daily, resulting in a 95% satisfaction rate based on feedback. Maintained and reset rooms, applying problem-solving skills for repairs and operational tasks. Received 40 + 5 star Google reviews. Created social media content and Google Ad campaigns. Trained 5+ new hires since March 2025.
Game Master (Customer Relations) at Trapped Escape Rooms
September 1, 2025 - October 3, 2025
Guided over 20 room tours weekly, enhancing the immersive experience for more than 180 customers per month; provided tips and customer assistance to ensure a smooth experience; maintained and reset rooms and applied problem-solving skills for repairs and operational tasks.
Tech Sales Representative - Inbound at Voyus
February 1, 2025 - October 3, 2025
Managed inbound customer retention calls, addressing concerns, troubleshooting issues, and providing tailored solutions to enhance satisfaction and loyalty. Developed and implemented strategic retention offers, including customized bundles, discounts, and service upgrades, to maximize customer retention. Resolved escalated customer issues with a problem-solving approach, effectively pacifying frustrated customers and ensuring a positive experience. Identified upselling and cross-selling opportunities by assessing customer needs and recommending relevant products or services. Collaborated with internal teams (billing, technical support, etc.) to ensure seamless issue resolution and service improvements. Maintained accurate records of customer interactions, negotiations, and feedback to drive data-informed retention strategies.
Event Volunteer at 49th Toronto International Film Festival (TIFF)
September 15, 2024 - October 3, 2025
Managed guest lineups, crowds, and provided seamless assistance to ensure operational efficiency at various festival locations. Applied quick thinking and problem-solving skills to address last-minute issues, enhancing the guest experience.
Volunteer at Toronto International Film Festival (TIFF)
September 15, 2024 - October 3, 2025
Managed guest lineups and crowds, providing seamless on-site support to ensure smooth operations at festival venues.
Account Services Intern, B2B at The Mint Agency
August 1, 2024 - October 3, 2025
Supported over 10 major brand campaigns, including Google, YouTube, and Shopify, contributing to a 20% increase in campaign engagement. Collaborated with cross-functional B2B and marketing teams in a fast-paced environment, gaining comprehensive experience in digital marketing strategy and performance analysis. Processed more than 50 vendor requests monthly, streamlined the production process across the US and Canada. Managed production timelines for 5+ projects simultaneously, reducing delays by 25% through effective tracking and reporting. Participated in weekly status meetings to discuss project progress, analyzing campaign performance trends to provide actionable insights for growth strategies. Delivered solutions and responded to over 30 internal requests weekly, ensuring prompt resolution and demonstrating service-oriented problem-solving. Conducted competitive analysis by collecting and organizing marketing communications and samples. Provided administrative support, ensuring sm
Account Services Intern at The Mint Agency
August 1, 2024 - October 3, 2025
Supported over 10 major brand campaigns (including Google, YouTube, and Shopify); collaborated with cross-functional marketing teams to gain experience in digital marketing strategy and performance analysis; processed more than 50 vendor requests monthly; streamlined production processes across the US and Canada; managed production timelines for 5+ projects simultaneously, reducing delays by 25%; contributed to planning and execution of 10+ on-site events; improved client engagement through data-informed insights.
Event Experience Lead at Make It Happ en 2024
March 18, 2024 - October 3, 2025
Spearheaded communication and coordination efforts to ensure events success, contributing to agenda finalization and strategy optimization. Led speaker coordination, including securing headshots and bios for website updates, while managing event flow on the day.
Co-chair of Experience Committee at Make It Happen 2024
March 18, 2024 - October 3, 2025
Spearheaded communication and coordination efforts to ensure events success, contributing to agenda finalization and strategy optimization. Led speaker coordination, including securing headshots and bios for website updates, while managing event flow on the day.
Co-chair of Experience Committee at Make It Happen 2024
March 18, 2024 - October 3, 2025
Spearheaded experiential planning, including coordinating agendas and strategy for event execution; led speakers coordination, secured headshots and bios for website updates, and managed event flow on the day.
Event Marketing and Production at Toronto Garrison Officers Ball
February 24, 2024 - October 3, 2025
Designed digital and physical marketing materials using Canva, driving engagement and brand visibility across platforms. Managed event registration and social media updates, enhancing audience reach and experience through effective communication.
Event Marketing and Production at Toronto Garrison Officers Ball
February 24, 2024 - October 3, 2025
Designed digital and physical marketing materials using Canva, driving engagement and brand visibility across platforms; managed event registration and social media updates to enhance attendee reach and experience.
Event Volunteer at Sponsorship X
February 2, 2024 - October 3, 2025
Facilitated seamless transitions for guests between locations, providing proactive problem-solving and customer service at the registration desk. Established connections with industry leaders through participation in workshops, gaining valuable insights into digital marketing trends and best practices.
Event Volunteer at Sponsorship X
February 2, 2024 - October 3, 2025
Facilitated seamless transitions for guests between locations, providing proactive problem-solving and customer service at the registration desk. Established connections with industry leaders through participation in workshops, gaining valuable insights into digital marketing trends and best practices.
Event Volunteer at Sponsorship X
February 2, 2024 - October 3, 2025
Facilitated seamless transitions for guests between locations; provided proactive problem-solving and customer service at the registration desk; established connections with industry leaders through participation in workshops to gain insights into digital marketing trends.

Education

Post Graduate Certificate in Sports, Entertainment and Event Marketing at Seneca Polytechnic
September 1, 2023 - August 1, 2024
Post Graduate Certificate in Digital and Content Marketing at York University
September 1, 2022 - March 1, 2023
B.A. (Hons.) in Media and Communications at O.P. Jindal Global University
July 1, 2018 - August 1, 2021
Post Graduate Certificate in Sports, Entertainment and Event Marketing at Seneca Polytechnic
September 1, 2023 - August 1, 2024
Post Graduate Certificate in Digital and Content Marketing at York University
September 1, 2022 - March 1, 2023
B.A. (Hons.) Media and Communications at O.P. Jindal Global University
July 1, 2018 - August 1, 2021

Qualifications

Google Ads Certification
January 11, 2030 - October 3, 2025
Hootsuite Social Media Marketing Certification
January 11, 2030 - October 3, 2025
HubSpot Marketing Software Certification
January 11, 2030 - October 3, 2025
LinkedIn Learning Certificate in Excel Essential Training (Microsoft 365)
January 11, 2030 - October 3, 2025
Google Search Ads Certification
January 11, 2030 - October 3, 2025
Hootsuite Social Media Marketing Certification
January 11, 2030 - October 3, 2025
HubSpot Marketing Software Certification
January 11, 2030 - October 3, 2025
LinkedIn Learning Certificate in Excel Essential Training (Microsoft 365)
January 11, 2030 - October 3, 2025

Industry Experience

Media & Entertainment, Education, Professional Services, Retail, Software & Internet