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I'm Divyajyot Singh, a management graduate with hands-on experience in customer experience, proposition design, and data-driven decision making. I enjoy turning customer insights into practical improvements across marketing, finance, and service delivery. I thrive in cross-functional teams, embracing innovation and problem-solving to deliver customer-focused outcomes. My background spans retail, digital campaigns, and analytics, where I have helped boost engagement, improve reporting accuracy, and optimise operations.…I'm Divyajyot Singh, a management graduate with hands-on experience in customer experience, proposition design, and data-driven decision making. I enjoy turning customer insights into practical improvements across marketing, finance, and service delivery. I thrive in cross-functional teams, embracing innovation and problem-solving to deliver customer-focused outcomes. My background spans retail, digital campaigns, and analytics, where I have helped boost engagement, improve reporting accuracy, and optimise operations.

Divyajyot Singh

Graphic Designer, Video Editor, Web Designer, +4

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I'm Divyajyot Singh, a management graduate with hands-on experience in customer experience, proposition design, and data-driven decision making. I enjoy turning customer insights into practical improvements across marketing, finance, and service delivery. I thrive in cross-functional teams, embracing innovation and problem-solving to deliver customer-focused outcomes. My background spans retail, digital campaigns, and analytics, where I have helped boost engagement, improve reporting accuracy, and optimise operations.…I'm Divyajyot Singh, a management graduate with hands-on experience in customer experience, proposition design, and data-driven decision making. I enjoy turning customer insights into practical improvements across marketing, finance, and service delivery. I thrive in cross-functional teams, embracing innovation and problem-solving to deliver customer-focused outcomes. My background spans retail, digital campaigns, and analytics, where I have helped boost engagement, improve reporting accuracy, and optimise operations.

Available to hire

I’m Divyajyot Singh, a management graduate with hands-on experience in customer experience, proposition design, and data-driven decision making. I enjoy turning customer insights into practical improvements across marketing, finance, and service delivery.

I thrive in cross-functional teams, embracing innovation and problem-solving to deliver customer-focused outcomes. My background spans retail, digital campaigns, and analytics, where I have helped boost engagement, improve reporting accuracy, and optimise operations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Customer Assistant at Marks & Spencer

March 1, 2025 - Present

Supported audit-ready applications for transactions, processing £2,000-£3,500 daily with 100% accuracy; enhanced customer experience and wellbeing by applying analytics to improve service delivery and stock management, maintaining 98% on-shelf availability; collaborated with cross-functional professionals to implement client-focused solutions that improved operational efficiency.

Finance Associate at Wire Rope House

November 1, 2024 - October 6, 2025

Delivered accurate financial applications with a focus on accounting compliance, supporting audit and regulatory requirements; applied data analytics to forecasting and budgeting, improving efficiency by 15% and strengthening commercial decision-making; contributed to technology-enabled solutions that improved reporting accuracy for clients.

Graphic Designer/ Video Editor at The Unveiled Sagas

February 1, 2024 - October 6, 2025

Designed advanced visual applications integrating analytics for multiple client campaigns, boosting engagement by 30%; collaborated with creative professionals to deliver innovative, high-quality content; applied analytical insights to audience data supporting targeted campaign solutions.

Digital Marketing Intern at Philips Domestic India

August 1, 2023 - October 6, 2025

Designed and launched digital campaigns, boosting reach by 25% through innovative applications of customer journey insights; applied AI-driven personalization to improve proposition design and customer targeting, cutting campaign analysis time by 30%; coordinated 5+ cross-functional campaigns, aligning with brand strategy and customer experience goals.

Business Analyst (Intern) at Edutellect Enterprises

June 1, 2021 - October 6, 2025

Conducted analytical reviews of 1,500+ customer records, building applications of SQL and Excel to improve reporting accuracy by 20%; designed 3 audit-ready data models, applying Python and statistical methods inspired by computer science; developed prototype learning solutions and visuals to enhance client experience and business acumen.

Customer Assistant at Marks & Spencer

March 1, 2025 - Present

Processed audit-ready transactions, handling £2,000–£3,500 daily with 100% accuracy. Enhanced customer experience and wellbeing by applying analytics to service delivery and stock management, achieving 98% on-shelf availability. Collaborated with cross-functional teams to implement client-focused solutions that improved operational efficiency.

Finance Associate at Wire Rope House

November 1, 2024 - October 6, 2025

Delivered accurate financial applications with a focus on accounting compliance, supporting audit and regulatory requirements. Applied data analytics to forecasting and budgeting, improving efficiency by 15% and strengthening commercial decision-making. Contributed to technology-enabled solutions that improved reporting accuracy for clients.

Graphic Designer/ Video Editor at The Unveiled Sagas

February 1, 2024 - October 6, 2025

Designed advanced visual applications integrating analytics for multiple client campaigns, boosting engagement by 30%. Collaborated with creative professionals to deliver innovative, high-quality content. Applied analytical insights to audience data, supporting targeted campaign solutions.

Digital Marketing intern at Philips Domestic India

August 1, 2023 - October 6, 2025

Designed and launched digital campaigns, boosting reach by 25% through innovative applications of customer journey insights. Applied AI-driven personalization to improve proposition design and customer targeting, cutting campaign analysis time by 30%. Coordinated 5+ cross-functional campaigns, aligning with brand strategy and customer experience goals.

Business Analyst (Intern) at Edutellect Enterprises

June 1, 2021 - October 6, 2025

Conducted analytical reviews of 1,500+ customer records, building SQL and Excel-based solutions to improve reporting accuracy by 20%. Designed 3 audit-ready data models, applying Python and statistical methods inspired by computer science. Developed prototype learning solutions and visualizations to enhance client experience and business acumen.