Agustina Leandro Pedernera

Available to hire

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

Spanish; Castilian
Fluent
English
Beginner
Italian
Beginner

Work Experience

Help Desk Level 1 at PUMA System
March 20, 2025 - October 6, 2025
Development and maintenance of programs for the PUMA system in RPG, RPG LE, and SQL; supported troubleshooting and program updates, with data handling and script writing.
Help Desk Level 1 at NTT Data Europe & LATAM
March 20, 2025 - October 6, 2025
Help desk support and onboarding of users; provided troubleshooting and basic IT support; contributed to user satisfaction through issue resolution and ticket management.
RPG Developer at PUMA System
September 20, 2025 - October 6, 2025
Development and maintenance of programs for the Puma system in RPG, RPG LE, and SQL RPG; collaboration with cross-functional teams to deliver RPG-based solutions.

Education

Technical Programmer at Universidad Tecnológica Nacional (UTN)
January 1, 2017 - October 6, 2025
Computer Programming Studies at Universidad Nacional de Quilmes (UNQUI)
January 1, 2020 - January 1, 2024
Programmer Technician at Universidad Tecnologica Nacional (UTN)
January 1, 2017 - October 6, 2025
Degree in Computer Programming at Universidad Nacional de Quilmes
January 1, 2020 - January 1, 2024

Qualifications

MS Excel Course Fundamentals Level
January 1, 2017 - October 6, 2025
MS Excel Course - Fundamentals Level
January 1, 2017 - October 6, 2025

Industry Experience

Software & Internet, Computers & Electronics, Professional Services, Education, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more