Conducted regular inspections to identify potential issues and assure equipment functionality. Responded promptly to maintenance requests from tenants or management, resolving issues in a timely manner. Maintained accurate records of all maintenance activities, including work orders and completed tasks. Managed inventory of spare parts, tools, and supplies to support efficient workflow.

Gift Shop Attendant at ExploreUS

October 1, 2024 - October 7, 2025

Processed cash, credit, and debit card transactions accurately and efficiently. Provided excellent customer service by greeting customers, answering questions, and resolving issues. Maintained a clean and organized checkout area to create a positive shopping experience for customers. Balanced cash drawer at the end of each shift, to confirm accuracy in monetary transactions. Assisted in merchandising activities such as stocking shelves or setting up displays when needed. Performed opening and closing procedures for the cashier station following company guidelines.

Part-time Receptionist at ExploreUS

October 1, 2024 - October 7, 2025

Greeted and checked in guests, guaranteeing a positive first impression and providing exceptional customer service. Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges. Assisted with guest inquiries, resolving issues promptly and efficiently to assure guest satisfaction. Handled cash transactions accurately and securely, reconciling daily sales reports with minimal discrepancies. Trained new front desk personnel on standard operating procedures and customer service protocols.

Accounting Clerk at ExploreUS

October 1, 2024 - October 7, 2025

Managed the reconciliation of bank statements, credit card statements, and general ledger accounts to ensure accuracy. Maintained accurate records of fixed assets inventory, tracking depreciation schedules and conducting periodic physical counts. Participated in cross-departmental meetings to provide financial insights and support decision-making processes.

Assistant Manager at ExploreUS

October 1, 2023 - October 7, 2025

Assisted in the management of daily operations, ensuring smooth and efficient workflow. Supervised and trained a team of 12 employees, providing guidance and support to maximize productivity. Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage. Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times.

Art Gallery Attendant at Blue Gallery

November 1, 2019 - October 7, 2025

Assisted with the installation and deinstallation of art exhibitions, ensuring proper handling and care of valuable artwork. Provided excellent customer service by answering inquiries about artists, artworks, and exhibitions. Prepared gallery spaces for events and receptions, including arranging furniture, lighting, and signage. Maintained cleanliness and organization of gallery spaces to create a welcoming environment for visitors. Handled sales transactions for artwork purchases using point-of-sale systems or manual invoicing methods. Contributed ideas for improving overall visitor experience through feedback sessions with colleagues.