I am a Master’s student in Leadership for Sustainability Development at Södertörn University, with professional experience in customer support and call centre operations. I am skilled in communication, conflict resolution, and teamwork in multicultural environments. I am passionate about applying leadership and problem-solving skills to contribute to both sustainability-focused roles and service-oriented jobs. I am adaptable, proactive, and currently seeking opportunities in Sweden to gain hands-on experience while studying.

Peter Yacham Bature

I am a Master’s student in Leadership for Sustainability Development at Södertörn University, with professional experience in customer support and call centre operations. I am skilled in communication, conflict resolution, and teamwork in multicultural environments. I am passionate about applying leadership and problem-solving skills to contribute to both sustainability-focused roles and service-oriented jobs. I am adaptable, proactive, and currently seeking opportunities in Sweden to gain hands-on experience while studying.

Available to hire

I am a Master’s student in Leadership for Sustainability Development at Södertörn University, with professional experience in customer support and call centre operations.
I am skilled in communication, conflict resolution, and teamwork in multicultural environments. I am passionate about applying leadership and problem-solving skills to contribute to both sustainability-focused roles and service-oriented jobs. I am adaptable, proactive, and currently seeking opportunities in Sweden to gain hands-on experience while studying.

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Language

English
Fluent
Swedish
Beginner
Hausa
Fluent

Work Experience

Customer Service Representative (Call Centre) at NOI Polls
December 1, 2024 - October 7, 2025
Gauged opinions via call centre surveys across the Nigerian economy; translated for Nigerians who were unable to speak English; achieved the highest polls in the unit.
Volunteer Community Coordinator at National Youth Service Corps - Environmental Youth Initiative
January 1, 2023 - October 7, 2025
Organized workshops on waste reduction for 200+ participants; taught environmental awareness to secondary school students; coordinated a team of 15 volunteers in a citywide recycling campaign.

Education

M.A. Leadership for Sustainability Development at Södertörn University, Sweden
September 1, 2025 - October 7, 2025
B.Sc. Sociology at University of Abuja, Nigeria
January 1, 2018 - January 1, 2022

Qualifications

Project Management Fundamentals (Coursera)
January 1, 2022 - October 7, 2025
Customer Support Essentials
January 1, 2021 - October 7, 2025

Industry Experience

Education, Non-Profit Organization, Professional Services, Media & Entertainment, Software & Internet