Hi, I’m Nicole. I’m a Digital Marketing Specialist with over 7 years of experience helping brands build awareness, engage customers, and optimize campaigns across social media and digital channels. I love turning data into actionable insights, crafting strategies that drive growth, and delivering memorable customer experiences that strengthen brand loyalty. I thrive in collaborative environments where clear communication and problem-solving matter. I’ve mentored teammates, built strong rapports with advertisers, and consistently delivered results by combining strategic thinking with hands-on execution. I’m excited to bring my blend of creativity and analytics to support your organization’s success.

Nicole Burger

Hi, I’m Nicole. I’m a Digital Marketing Specialist with over 7 years of experience helping brands build awareness, engage customers, and optimize campaigns across social media and digital channels. I love turning data into actionable insights, crafting strategies that drive growth, and delivering memorable customer experiences that strengthen brand loyalty. I thrive in collaborative environments where clear communication and problem-solving matter. I’ve mentored teammates, built strong rapports with advertisers, and consistently delivered results by combining strategic thinking with hands-on execution. I’m excited to bring my blend of creativity and analytics to support your organization’s success.

Available to hire

Hi, I’m Nicole. I’m a Digital Marketing Specialist with over 7 years of experience helping brands build awareness, engage customers, and optimize campaigns across social media and digital channels. I love turning data into actionable insights, crafting strategies that drive growth, and delivering memorable customer experiences that strengthen brand loyalty.

I thrive in collaborative environments where clear communication and problem-solving matter. I’ve mentored teammates, built strong rapports with advertisers, and consistently delivered results by combining strategic thinking with hands-on execution. I’m excited to bring my blend of creativity and analytics to support your organization’s success.

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Experience Level

Language

English
Fluent

Work Experience

Marketing Expert at Accenture
January 1, 2017 - Present
Assisted advertisers on social media with Brand Awareness and campaign strategies to grow their business and revenue. Built rapport through weekly meetings to discuss metrics and analytics and to drive ongoing growth. Helped design and oversee ad layouts and content, and assisted new hires with tips and effective procedures.
Customer Service [Tech Support] at Sitel
December 31, 2017 - October 8, 2025
Handled inbound tech support calls for Cox Communications Data Tech Department; diagnosed connectivity issues and provided solutions. Addressed product inquiries and assisted with service statements; maintained excellent rapport and contributed to monthly targets; consistently a top performer.
Debt Collections at CBE Companies
December 31, 2016 - October 8, 2025
Managed inbound and outbound collections calls for DirecTV and Student Loans; negotiated payment arrangements to suit both company and consumer. Mastered skip-tracing to reach debtors; consistently a top performer and built strong rapport with consumers to help meet goals.

Education

Digital Marketing Specialist at Trillium College
January 1, 2025 - October 1, 2025
GED Diploma at Hawkeye Community College
January 1, 2004 - January 1, 2004

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Telecommunications, Financial Services, Software & Internet