Available to hire
I am Sourav, a versatile IT professional and designer based in Dubai with experience spanning technical support, office administration, and software development. I thrive on solving complex problems, optimizing processes, and delivering reliable IT solutions with strong documentation and clear communication.
I have built e-commerce and car garage websites using Python and Django, supported operations to boost efficiency by about 25%, and created engaging graphics and video content. I enjoy collaborating with teams and continuously learning new technologies to turn ideas into practical, polished results.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Malayalam
Advanced
Hindi
Advanced
Work Experience
Operations & Technical Support Executive at LAN Expert IT Services Pvt Ltd
April 1, 2025 - October 9, 2025Provided technical support and customer assistance to ensure smooth day-to-day operations. Managed documentation and maintained accurate records of systems, assets, and processes. Assisted in inventory control and proper labeling, organization, and tracking of materials. Collaborated with team members to meet project deadlines, improving work efficiency by 25%.
Operations & Technical Support Executive at LAN Expert IT Services Pvt Ltd
April 1, 2025 - October 9, 2025Provided technical support and customer assistance to ensure smooth day-to-day operations. Managed documentation and maintained accurate records of systems, assets, and processes. Assisted in inventory control and proper labeling, organization, and tracking of materials. Collaborated with team members to meet project deadlines, improving work efficiency by 25%.
Operations & Technical Support Executive at LAN Expert IT Services Pvt Ltd
April 1, 2025 - October 9, 2025Provided technical support and customer assistance to ensure smooth day-to-day operations. Managed documentation and maintained accurate records of systems, assets, and processes. Assisted in inventory control, labeling, organization, and tracking of materials. Collaborated with team members to meet project deadlines, improving work efficiency by 25%.
Full Stack Developer and Python Developer at Soften Technologies
March 1, 2023 - October 9, 2025Developed e-commerce and car garage websites using Python and Django. Collaborated with senior developers and contributed to project architecture; implemented features for online store and vehicle service booking. Demonstrated strong problem solving and coding skills.
Python Full Stack Developer at Soften Technologies
March 1, 2023 - October 9, 2025E-commerce website project; Car garage website development. Worked on full-stack features for e-commerce and car garage websites using Django, HTML/CSS/JavaScript, and related technologies.
Python Full Stack Developer at Soften Technologies
March 1, 2023 - October 9, 2025Developed car garage and e-commerce websites; worked on Python Django-based projects, collaborating with the team to implement features and integrate functionality.
Education
Bachelor of Computer Science at Kannur University
January 1, 2018 - January 1, 2021Diploma in Python Django Programming at Soften Technologies, Ernakulam
January 1, 2021 - January 1, 2022Diploma in Multimedia at Diginet Online School, Kochi
January 1, 2022 - January 1, 2023Diploma in Networking (CCNA) at Bsoft Education Pvt Ltd., Bangalore
January 1, 2024 - October 9, 2025Higher Secondary (Science) at Government Higher Secondary School, Kottila
January 1, 2016 - January 1, 2018SSLC at Kottila Higher Secondary School
January 1, 2015 - January 1, 2016Bachelor of Computer Science at Kannur University
January 1, 2018 - January 1, 2021Diploma in Python Django Programming at Soften Technologies, Ernakulam
January 1, 2021 - January 1, 2022Diploma in Multimedia at Diginet Online School, Kochi
January 1, 2022 - January 1, 2023Diploma in Networking (CCNA) at Bsoft Education Pvt Ltd., Bangalore
January 1, 2024 - January 1, 2024Higher Secondary (Science) at Government Higher Secondary School, Kottila
January 1, 2016 - January 1, 2018SSLC at Kottila Higher Secondary School
January 1, 2015 - January 1, 2016Bachelor of Computer Science at Kannur University
January 1, 2018 - January 1, 2021Diploma in Python Programming at Soften Technologies, Kadavanthra (Kochi)
January 1, 2021 - January 1, 2022Diploma in Multimedia at Diginet Online School, Kochi
January 1, 2022 - January 1, 2023Diploma in Networking (CCNA) at Bsoft Education Pvt Ltd., Bengaluru
January 1, 2024 - January 1, 2024Higher Secondary (Science) at Government Higher Secondary School, Kottila
January 1, 2016 - January 1, 2018SSLC at Kottila Higher Secondary School
January 1, 2015 - January 1, 2016Qualifications
CCNA (Cisco Certified Network Associate)
January 1, 2024 - October 9, 2025CCNA (Cisco Certified Network Associate)
January 1, 2024 - October 9, 2025CCNA (Cisco Certified Network Associate)
January 11, 2030 - October 9, 2025Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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