Hi, I’m Joy Mugao, a Strategic Software Engineer focused on distributed systems, DevOps, and cloud infrastructure. I’ve built enterprise platforms serving 100K+ users and led initiatives that cut deployment times, reduced costs, and boosted uptime. I thrive on turning complex requirements into scalable, reliable systems, mentoring teammates, and partnering with product teams to drive revenue through technical innovation. I’m passionate about cloud-native architectures, blockchain platforms, and sharing knowledge through blogs and community events.

Hi, I’m Joy Mugao, a Strategic Software Engineer focused on distributed systems, DevOps, and cloud infrastructure. I’ve built enterprise platforms serving 100K+ users and led initiatives that cut deployment times, reduced costs, and boosted uptime. I thrive on turning complex requirements into scalable, reliable systems, mentoring teammates, and partnering with product teams to drive revenue through technical innovation. I’m passionate about cloud-native architectures, blockchain platforms, and sharing knowledge through blogs and community events.

Available to hire

Hi, I’m Joy Mugao, a Strategic Software Engineer focused on distributed systems, DevOps, and cloud infrastructure. I’ve built enterprise platforms serving 100K+ users and led initiatives that cut deployment times, reduced costs, and boosted uptime.

I thrive on turning complex requirements into scalable, reliable systems, mentoring teammates, and partnering with product teams to drive revenue through technical innovation. I’m passionate about cloud-native architectures, blockchain platforms, and sharing knowledge through blogs and community events.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent

Work Experience

Software Engineer at Enkaare
August 1, 2024 - Present
Architected and developed two full-stack applications from scratch (Enkaare HR platform and Black Panther Token blockchain platform) using React, Node.js, and MongoDB, delivering MVPs in 8 weeks that now support 50K+ concurrent users. Migrated monolithic architecture to microservices, boosting deployment velocity by 10x while maintaining 99.99% uptime across 3 availability zones with p99 latency under 200ms. Implemented distributed caching and Kubernetes auto-scaling, reducing database load by 60% and lowering infrastructure costs while improving API response times by 3x. Built a CI/CD pipeline (Jenkins, Docker, Kubernetes) enabling 50+ deployments/week with 75% fewer production incidents, and mentored 3 junior engineers, raising deployment confidence from 60% to 95%. Partnered with Product to deliver a payment automation feature reducing customer processing time by 80%, directly contributing to $500K in enterprise deals across both platforms.
Software Quality Assurance Engineer at Enkaare
July 31, 2024 - October 9, 2025
Established quality engineering foundation for a rapidly scaling startup. Built QA infrastructure: Created test automation framework achieving 80% code coverage, catching 95% of bugs pre-production; prevented 20+ critical payment processing issues saving an estimated $200K in customer churn. Improved system capacity 5x: Performance testing with JMeter; API testing strategy integrated into CI/CD reduced defects by 20%, correlating to a 15% increase in customer retention. Enabled team scaling: Led knowledge-sharing sessions on testing best practices, reducing QA bottleneck by 40% and improving cross-functional collaboration between Engineering, Product, and Customer Success.

Education

BSc Industrial Chemistry at Kenyatta University
January 1, 2017 - January 1, 2023

Qualifications

Kubernetes and Cloud Native Associate (KCNA)
January 1, 2024 - October 9, 2025
DevOps Engineering Certificate
January 1, 2024 - October 9, 2025
JavaScript RAG Web Apps with LlamaIndex
January 1, 2024 - October 9, 2025
DeepLearning.AI
January 1, 2024 - October 9, 2025

Industry Experience

Software & Internet, Professional Services