Hi, I’m Shilpi Ghildiyal, a QA analyst with over a decade of experience driving quality in software products across startups and enterprise environments. I enjoy collaborating with product managers, developers, and designers to clarify requirements, design robust test plans, and deliver reliable software. I’m always eager to learn and improve processes, tooling, and reporting to help teams ship better products.

Shilpi Ghildiyal

Hi, I’m Shilpi Ghildiyal, a QA analyst with over a decade of experience driving quality in software products across startups and enterprise environments. I enjoy collaborating with product managers, developers, and designers to clarify requirements, design robust test plans, and deliver reliable software. I’m always eager to learn and improve processes, tooling, and reporting to help teams ship better products.

Available to hire

Hi, I’m Shilpi Ghildiyal, a QA analyst with over a decade of experience driving quality in software products across startups and enterprise environments.

I enjoy collaborating with product managers, developers, and designers to clarify requirements, design robust test plans, and deliver reliable software. I’m always eager to learn and improve processes, tooling, and reporting to help teams ship better products.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

English
Fluent
Norwegian
Intermediate
Norwegian Nynorsk
Advanced

Work Experience

Senior Analyst at Foodfe
August 1, 2021 - Present
Designed and executed detailed manual test cases and exploratory scenarios for a startup web application, covering functional, regression, smoke, and end-to-end testing. Validated UI/UX consistency, browser compatibility, and responsiveness across devices; created and maintained bug reports in Jira with reproduction steps, expected vs. actual results, screenshots, and logs. Conducted pre-release and post-release validation, monitored user-reported issues after deployment, and collaborated with developers and product managers to verify fixes and clarify requirements to maintain high product quality. Documented QA activities using Confluence, Google Docs, Sheets, and Zephyr to ensure visibility of testing progress. Used Postman and browser dev tools to perform API checks and troubleshoot client-side issues, and provided user support with onboarding and troubleshooting, escalating to the dev team when needed. Contributed to improving QA processes and reporting capabilities for operational
QA Analyst & Test Lead at Landis+Gyr
May 1, 2021 - October 9, 2025
Led requirement and user story analysis with business analysts and participated in sprint planning to ensure smooth delivery of features. Created high-level test scenarios and regression suites to drive test coverage and align QA efforts with business priorities. Resolved blockers and mentored team members, fostering knowledge sharing and improved productivity. Coordinated onsite and offshore teams, managing dashboards to track features, user stories, and defect status for transparent reporting. Planned and maintained test environments by monitoring environment status and defining VM requirements for upcoming releases. Planned QA scope across functional, integration, and regression testing; performed backend data validation via SQL. Worked with cross-functional teams to ensure quality and timely delivery.
Tester at Dell Services
June 1, 2015 - October 9, 2025
Analyzed requirements and created/imported test cases in Zephyr, ensuring coverage of functional and non-functional scenarios. Set up test environments, executed functional, integration, and regression testing, and tracked defects in Jira for end-to-end QA ownership. Validated data integrity through SQL queries and backend verification. Conducted multi-language testing (DBCS projects) covering Chinese, Japanese, Hebrew, German, and other double-byte character sets to ensure global product readiness. Contributed to improving test efficiency by identifying gaps and enhancing coverage; assisted offshore development team on requirement understanding and test case creation.
Senior Analyst at Foodfe
August 1, 2021 - Present
Designed and executed detailed manual test cases and scenarios covering functional, regression, smoke, and exploratory testing. Performed end-to-end web application testing, validating UI/UX consistency, browser compatibility, and responsiveness across devices. Created and maintained bug reports in Jira with clear reproduction steps, expected vs. actual results, screenshots, and logs. Conducted pre-release and post-release validation, ensuring new features function as expected and monitoring user-reported issues after deployment. Collaborated with developers and product managers to verify fixes, clarify requirements, and maintain high product quality. Documented QA activities and results using Confluence, Google Docs, and Sheets, Zephyr ensuring full visibility of testing progress. Utilized Postman and browser developer tools to perform API checks, inspect network requests, and troubleshoot client-side issues. Provided user support and issue resolution, assisting with onboarding, troub
QA Analyst & Test Lead at Landis+Gyr
May 1, 2021 - October 9, 2025
Led requirement and user story analysis with business analysts, actively participating in sprint planning to ensure smooth delivery of features. Created high-level test scenarios and regression suites, driving test coverage and aligning QA efforts with business priorities. Resolved blockers and mentored team members, fostering knowledge sharing and improving team productivity. Coordinated onsite and offshore teams, managing dashboards to track features, user stories, and defect status for transparent reporting. Planned and maintained test environments by monitoring environment status and defining VM requirements for upcoming releases. Supported environment readiness for releases and ensured alignment with release calendars.
Tester at Dell Services
June 1, 2015 - October 9, 2025
Analyzed requirements and created/imported test cases in Zephyr, ensuring complete coverage of functional and non-functional scenarios. Set up test environments, executed functional, integration, and regression testing, and tracked defects using Jira for end-to-end QA ownership. Validated data integrity through SQL queries and backend verification. Conducted multi-language testing (DBCS projects) covering Chinese, Japanese, Hebrew, German, and other double-byte character sets to ensure global product readiness. Contributed to improving test efficiency by identifying gaps and enhancing coverage across regression and integration suites. Helped Offshore Development Team on requirement understanding and assisted testing team in analysis and test case creation.
Senior Analyst at Foodfe
August 1, 2021 - Present
Designed and executed detailed manual test cases and scenarios covering functional, regression, smoke, and exploratory testing. Performed end-to-end web application testing, validating UI/UX consistency, browser compatibility, and responsiveness across devices. Created and maintained bug reports in Jira with clear reproduction steps, expected vs. actual results, screenshots, and logs. Conducted pre-release and post-release validation, monitoring user-reported issues after deployment and verifying fixes with developers. Collaborated with product managers, developers, and IT teams to ensure high product quality. Documented QA activities using Confluence and Google Docs/Sheets; used Zephyr for test management; performed API checks with Postman and browser tools. Provided user support during onboarding and troubleshooting. Contributed to QA process improvements and reporting; reviewed UI/UX designs for usability enhancements. Basic automation exposure; committed to ongoing learning.
QA Analyst & Test Lead at Landis+Gyr
May 1, 2021 - October 9, 2025
Led requirement and user story analysis with business analysts, participated in sprint planning, created high-level test scenarios and regression suites, and ensured test coverage aligned with business priorities. Resolved blockers, mentored team members, and coordinated onsite/offshore testing with dashboards tracking features, user stories, and defects. Planned and maintained test environments and VM requirements for releases.
Tester at Dell Services
June 1, 2015 - October 9, 2025
Analyzed requirements and created/imported test cases in Zephyr to cover functional and non-functional scenarios. Set up test environments, executed functional, integration, and regression testing, and tracked defects in Jira. Validated data integrity via SQL queries and backend checks. Conducted multi-language testing (DBCS) and supported offshore development teams; helped testing team analyze requirements and write test cases.
Senior Analyst at Foodfe
August 1, 2021 - Present
Designed and executed detailed manual test cases and scenarios across functional, regression, smoke, and exploratory testing; performed end-to-end web application testing with UI/UX validation, browser compatibility, and responsive design checks; created and maintained bug reports in Jira with reproducible steps, expected vs. actual results, and logs; conducted pre-release and post-release validation; collaborated with developers and product managers to verify fixes and requirements; documented QA activities using Confluence and Google Docs/Sheets; utilized Postman and browser developer tools for API checks; provided user support and issue resolution; contributed to QA process improvements and reporting capabilities; supported production operations and helped with onboarding; reviewed UI/UX designs for usability improvements.
QA Analyst & Test Lead at Landis+Gyr
May 31, 2021 - October 9, 2025
Led requirement and user story analysis with business analysts, created high-level test scenarios and regression suites, resolved blockers, mentored team members, and coordinated onsite/offshore work; managed dashboards to track features, user stories, and defects; planned and maintained test environments and VM requirements; ensured alignment of QA with business priorities.
Tester at Dell Services
June 30, 2015 - October 9, 2025
Analyzed requirements and created/imported test cases in Zephyr; set up test environments, executed functional, integration, and regression testing; tracked defects in Jira; validated data integrity with SQL and backend verification; conducted multi-language testing for global readiness; contributed to improving test efficiency and supported offshore development.

Education

at G B Pant Engineering Collage
June 1, 2005 - April 1, 2009
Bachelor of Engineering at G B Pant Engineering College
June 1, 2005 - April 1, 2009
Bachelor of Engineering at G B Pant Engineering College
June 1, 2005 - April 1, 2009
Bachelor of Engineering at G B Pant Engineering College
June 1, 2005 - April 30, 2009

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Energy & Utilities