Ola Okunola
I'm a Test Manager with over 15 years of hands-on experience leading and delivering testing across Microsoft Dynamics 365 CRM, Power Platform and enterprise ERP systems, including D365 Finance & Operations.
About
I’m a Test Manager with over 15 years of hands-on experience leading and delivering testing across Microsoft Dynamics 365 CRM, Power Platform and enterprise ERP systems, including D365 Finance & Operations. I specialise in taking complex programmes from uncertainty to controlled, confident release through practical test leadership and strong stakeholder engagement. My background spans CRM, ERP and integrated digital platforms, covering Sales, Customer Service, Case Management, Marketing, Field Service, web portals and downstream systems.
I have extensive experience testing Power Apps, Dataverse, Power Automate and Power Pages, alongside integrations with external web portals, APIs, identity and access management (SSO) and third-party services. Experienced in testing complex, lifecycle-driven systems and rapidly adapting to domain-specific workflows, including finance and transaction-based platforms. I am a delivery-focused, hands-on Test Manager who can lead as Test Lead or QA as needed, blending manual testing discipline with selective automation to improve regression confidence without losing real-world coverage. I have led both onshore and offshore QA teams and worked effectively across Agile, Waterfall and hybrid delivery environments. I am known for calm ownership, clarity under pressure and stakeholder management, pragmatic decision making and stabilising delivery with senior stakeholders across large-scale public and private sector programmes.
- 11 years' experience
- Joined October 2025
Industry experience
- Education
- Government
- Professional Services
- Software & Internet
- Other
- Manufacturing
- Retail
Work experience· 15 roles
Led end-to-end test delivery for a large-scale digital transformation programme supporting student lifecycle management across CRM, web portals and enterprise platforms. Defined test strategy, planned and executed SIT, regression and UAT across multiple integrated systems, ensuring production readiness and stakeholder confidence prior to release. Validated multi-step workflows, data creation, cross-system reconciliation, role-based access controls, and data flows between CRM, LMS platforms, SharePoint and IAM/SSO. Acted as primary QA contact, mentored onshore/offshore resources and provided clear status reporting and risk assessments to programme leadership.
Entrusted as the primary Test Analyst on a transformative project to modernize student management systems using Salesforce Platform components. Key responsibilities included creating and executing comprehensive test plans and strategies with Business Analysts, eliminating requirement gaps, and driving testing efficiency. Authored 5000+ detailed test scripts for Education Cloud modules, Student Success Hub, and LMS integrations, achieving 100% coverage. Executed 5000+ tests, logged defects, and reduced post-deployment issues by 95%. Defined end-to-end test journeys, mapped user interactions and processes, and prepared 3 UAT cycles with feedback from 30 end-users, enhancing usability. Maintained stakeholder communication (15+ business stakeholders) to ensure transparency and progress. Achievements included commendations for translating complex business requirements into effective testing strategies and significantly improving testing efficiency.
Primary Test Analyst for a project transforming student management systems using Salesforce Platform components. Responsibilities included creating comprehensive test plans and strategies, authoring 5,000+ detailed test scripts for Salesforce-based systems (Education Cloud, Student Success Hub, LMS integrations), executing 5,000+ tests, and logging defects to reduce post-deployment issues. Coordinated with 15+ stakeholders to define acceptance criteria and led 3 UAT cycles with 30 end-users.
Education· 12
Certifications and awards· 8
Hire Ola Okunola today
Post a job and invite Ola, or contact them directly. No hidden commission.