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I’m a detail-oriented professional with 8 years’ experience working behind the scenes in the gaming industry, specializing in online market investigations, toxic content management, and user-content moderation. I am goal-driven, technically skilled, and thrive in high-performance teams. I value quality work, positive stakeholder relationships, and I quickly adopt new technology to improve processes and outcomes. I enjoy mentoring teammates and turning data into actionable improvements.…I’m a detail-oriented professional with 8 years’ experience working behind the scenes in the gaming industry, specializing in online market investigations, toxic content management, and user-content moderation. I am goal-driven, technically skilled, and thrive in high-performance teams. I value quality work, positive stakeholder relationships, and I quickly adopt new technology to improve processes and outcomes. I enjoy mentoring teammates and turning data into actionable improvements.

Jack Dobbin

Game Developer, Data Scientist, QA Engineer, +4

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I’m a detail-oriented professional with 8 years’ experience working behind the scenes in the gaming industry, specializing in online market investigations, toxic content management, and user-content moderation. I am goal-driven, technically skilled, and thrive in high-performance teams. I value quality work, positive stakeholder relationships, and I quickly adopt new technology to improve processes and outcomes. I enjoy mentoring teammates and turning data into actionable improvements.…I’m a detail-oriented professional with 8 years’ experience working behind the scenes in the gaming industry, specializing in online market investigations, toxic content management, and user-content moderation. I am goal-driven, technically skilled, and thrive in high-performance teams. I value quality work, positive stakeholder relationships, and I quickly adopt new technology to improve processes and outcomes. I enjoy mentoring teammates and turning data into actionable improvements.

Available to hire

I’m a detail-oriented professional with 8 years’ experience working behind the scenes in the gaming industry, specializing in online market investigations, toxic content management, and user-content moderation.

I am goal-driven, technically skilled, and thrive in high-performance teams. I value quality work, positive stakeholder relationships, and I quickly adopt new technology to improve processes and outcomes. I enjoy mentoring teammates and turning data into actionable improvements.

Skills

Data Visualization

Experience Level

Data Visualization

Expert

Language

English

Fluent

Work Experience

Machine Labelling Lead at Electronic Arts Ltd

May 1, 2025 - October 9, 2025

The machine labelling role was a pioneering project. It entailed working alongside multiple departments with the goal of developing and refining an AI moderation tool. The tool was being trained on toxic and harmful content with the purpose of removing such content from online community spaces.

Terms of Service Lead at Electronic Arts Ltd

January 1, 2024 - October 9, 2025

This role involved working in a multifaceted team that assisted all areas of the business and collaborated with publishers. It encompassed creating and delivering training material, identifying areas for improvement, and running projects to implement those improvements. Responsibilities included maintaining knowledge of company operations, managing documentation, and delivering training on new tools—such as an AI translation chat add-on—while ensuring consistent quality across the department.

Manual Investigations Team at Electronic Arts Ltd

January 1, 2018 - October 9, 2025

This role focused on in-depth investigations into users’ virtual trades on gaming platforms to identify patterns indicating potential illicit distribution. Responsibilities included resolving issues, escalating to partner teams when security concerns were identified, and maintaining a strong focus on protecting the user experience through thorough investigations and fair processes.

Machine Labelling Lead at Electronic Arts Ltd

May 1, 2025 - October 9, 2025

Led a pioneering machine-labelling project to train an AI moderation tool on toxic content, coordinating across development, QA, and Legal teams in Europe and the USA. Managed online calibration sessions to build a reference database and designed cross-team onboarding workflows; ensured compliance with AI data handling requirements and translated tool features for future use.

Terms of Service Lead at Electronic Arts Ltd

December 31, 2024 - October 9, 2025

Led a multifaceted TOS team supporting all business areas; created and delivered training materials, identified areas for improvement, and ran projects to implement improvements. Built subject-matter expertise across the company and produced training on new tools, including an AI translation chat add-on; carried out monthly quality audits to identify cross-departmental improvements.

Manual Investigations Team at Electronic Arts Ltd

December 31, 2018 - October 9, 2025

Conducted in-depth investigations into users’ virtual trades to identify illicit patterns; resolved missing content issues and compromised accounts, escalated to partner teams when required; focused on protecting user experience through timely, fair investigations and data-driven pattern analysis of large trade datasets.