Available to hire
I am a certified Manual & Automation Test Analyst with 17+ years of experience across Financial Services, Banking, Hospital Management, CRM, and E-Commerce. I have hands-on involvement in Salesforce implementations (Sales, Service, Marketing, CPQ, Field Service) and am proficient in automation testing using Selenium, QTP, Cucumber, and UiPath. I am comfortable working in Waterfall, V-Model and Agile environments, and I enjoy mentoring teams and driving quality throughout the SDLC.
In recent roles I led test strategy, wrote test plans, executed tests end-to-end, and coordinated offshore/onshore teams using tools like JIRA, Azure DevOps, Hip Test, and TeamCity. I also have experience testing T24 core banking systems, API testing with Postman and SOAPUI, and validating payments and data migrations. I thrive on collaboration with product and development teams and delivering robust quality outcomes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Salesforce QA Test Lead & Scrum at Yorkshire Housing
October 1, 2023 - PresentLed Salesforce QA testing for Field Service and Sales Cloud implementations; defined test plans and exit reports; mentored offshore/onshore QA teams; performed API testing with Postman.
Test Manager at Masonite
February 1, 2023 - October 9, 2025Managed QA strategy and testing activities for CRM/Salesforce projects; supervised automation efforts, data migration testing, UAT support and defect refinement.
Salesforce Tester at Firstport Property Services
February 1, 2022 - October 9, 2025Supported Service Cloud implementation; created manual test scripts; conducted data migration validation; supported UAT and Docu-sign/conga document workflows.
Salesforce Software Tester at 10xbanking
September 1, 2021 - October 9, 2025Validated CRM banking integrations; executed manual test cases in JIRA; led regression cycles; tested REST APIs with Postman; performed mobile app testing and onboarding via Amazon authentication.
Salesforce Tester at Yoox Net-A-Porter
August 1, 2020 - October 9, 2025Tested Salesforce Lightning and CPQ implementations; created test data via Data Loader; automated Selenium tests; tested Conga CLM documents; supported UAT.
Test and Transition Manager at Imperial College
March 1, 2019 - October 9, 2025Managed ServiceNow re-implementation testing; defined test strategy and exit reports; coordinated end-user testing; mentored new QA members; automated Selenium scripts monthly.
Salesforce QA at Tungsten Network
June 1, 2018 - October 9, 2025Tested Supplier Sales process in Salesforce Lightning; CPQ payments; mapped data from legacy CRM; deployed builds via TeamCity; created manual tests in Hip-Test; automated Selenium (BDD) review.
Senior Software Tester at Temenos
January 1, 2018 - October 9, 2025Part of Scrum team; tested T24 modules including Loans, Limits, and Collateral; COB, SWIFT, BACS; regression; mentored junior testers.
Test Manager & Consultant at Telefonica O2
October 1, 2015 - October 9, 2025Led testing in Agile; trained QA members; produced weekly defect reports; performed manual and automated Selenium with Java; UAT and network testing; supported finDock payments integration.
Senior QA at Ve-Interactive Ltd
October 1, 2013 - October 9, 2025Manual and automation testing; defect tracking in Bugzilla; trained new testers; prepared test scripts and status reports.
Software Integration Test Engineer at Obopay Mobile Technology
October 1, 2012 - October 9, 2025Mobile banking testing; planned automation framework (Keyword Driven) using Selenium WebDriver; data validation with SQL; tested across mobile devices.
Quality Analyst at Cortera Software Private Ltd
August 1, 2010 - October 9, 2025Performed functional, integration and regression testing; built reusable VB Script libraries for QTP; logged and tracked defects.
Associate Test Engineer at Primenet Technologies
January 1, 2010 - October 9, 2025Wrote test cases; automation using VB Script (QTP); regression and integration testing; maintained reusable libraries.
Salesforce Tester (QA & SIT) at Yorkshire Housing
October 1, 2023 - PresentResponsible for end-to-end QA and System Integration Testing for Salesforce implementations across Sales, Service, and Field Service modules; API testing with Postman; developed test plans and test cases; defect management; mentored offshore/onshore QA teams; created test exit reports and supported UAT.
Test Manager at Masonite
March 1, 2022 - February 1, 2023Led QA/Test activities and governance across projects; managed offshore team; defined test strategy and exit reports; collaborated with PMs, stakeholders, and development teams; supported UAT.
Salesforce Tester at Firstport Property Services
October 1, 2021 - February 1, 2022Involved in Service Cloud implementation testing; data migration testing; created manual test scripts and executed SIT/UAT; supported defect refinement and profile/permission testing.
Salesforce Software Tester at 10xbanking
October 1, 2020 - September 1, 2021Worked on Salesforce-related testing for CRM services; performed API testing with Postman; regression testing and UAT support; contributed to test plans and exit reports.
Salesforce Tester at Yoox Net-A-Porter
March 1, 2019 - August 1, 2020Tested Salesforce implementations and CPQ integrations; performed functional, integration and regression testing; supported UAT and defect management.
Test and Transition Manager at Imperial College
July 1, 2018 - March 1, 2019Managed end-to-end testing for ServiceNow re-implementation; coordinated with stakeholders, supported UAT, drafted test strategy and exit reports; mentored new QA members.
Senior Software Tester at Temenos
October 1, 2015 - January 1, 2018Managed testing for banking products including Loans, Limits, and related COB/audit processes; involved in SWIFT/BACS payments testing and test documentation; mentored junior testers.
Test Manager & Consultant at Telefonica O2
October 1, 2013 - October 1, 2015Agile QA lead for Salesforce-related projects; wrote manual tests in JIRA; led defect reporting and weekly status; supported UAT and system integration testing.
Software Integration Test Engineer at Obopay Mobile Technology
August 1, 2010 - October 1, 2012Involved in planning automation, cross-browser testing, and backend data validation; tested mobile banking components and integration points.
Associate Test Engineer at Primenet Technologies
September 1, 2008 - January 1, 2010Wrote test cases and contributed to automation using VB Script; regression, functional and integration testing.
Education
ISEB Foundation Level at ISEB
January 11, 2030 - October 9, 2025Salesforce ADM 201 at Salesforce
January 11, 2030 - October 9, 2025TCCP (T24) Certified for LIMIT domain (banking) at TCCP / Temenos
January 11, 2030 - October 9, 2025Bachelor of Engineering in Information Science at V.T.U University, India
January 11, 2030 - October 9, 2025Bachelor of Engineering in Information Science at V.T.U University, India
January 11, 2030 - April 22, 2026Qualifications
ISEB Foundation Level
January 11, 2030 - October 9, 2025Salesforce ADM 201
January 11, 2030 - October 9, 2025TCCP (T24) Certified for LIMIT domain (banking)
January 11, 2030 - October 9, 2025Bachelor of Engineering in Information Science, VTU, India
January 11, 2030 - October 9, 2025ISEB Foundation Level
January 11, 2030 - April 22, 2026Salesforce ADM 201
January 11, 2030 - April 22, 2026TCCP (T24) Certified for LIMIT domain (banking)
January 11, 2030 - April 22, 2026ISEB Foundation Level
January 11, 2030 - April 22, 2026Salesforce ADM 201
January 11, 2030 - April 22, 2026TCCP (T24) Certified for LIMIT domain (banking)
January 11, 2030 - April 22, 2026Industry Experience
Financial Services, Education, Software & Internet, Retail, Telecommunications, Healthcare, Professional Services, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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