Hi, I’m Farukh Jamal. I’m a quality assurance professional with over 14 years of QA testing experience, specializing in building scalable test automation strategies that reduce manual testing time and increase coverage. I’ve helped teams cut manual testing by about 50% and lift test coverage by roughly 30%, while contributing to fewer customer-reported issues and higher customer satisfaction. My hands-on experience spans automation with Selenium, Playwright, Java, JavaScript, and CI/CD integration, along with strong collaboration with development and product teams to deliver high-quality software. I thrive in cross-functional environments and enjoy optimizing testing processes, reporting actionable results to product teams, and continuously improving product quality. I’m detail-oriented, deadline-driven, and committed to delivering reliable software through rigorous testing and thoughtful automation.

Farukh Jamal

Hi, I’m Farukh Jamal. I’m a quality assurance professional with over 14 years of QA testing experience, specializing in building scalable test automation strategies that reduce manual testing time and increase coverage. I’ve helped teams cut manual testing by about 50% and lift test coverage by roughly 30%, while contributing to fewer customer-reported issues and higher customer satisfaction. My hands-on experience spans automation with Selenium, Playwright, Java, JavaScript, and CI/CD integration, along with strong collaboration with development and product teams to deliver high-quality software. I thrive in cross-functional environments and enjoy optimizing testing processes, reporting actionable results to product teams, and continuously improving product quality. I’m detail-oriented, deadline-driven, and committed to delivering reliable software through rigorous testing and thoughtful automation.

Available to hire

Hi, I’m Farukh Jamal. I’m a quality assurance professional with over 14 years of QA testing experience, specializing in building scalable test automation strategies that reduce manual testing time and increase coverage. I’ve helped teams cut manual testing by about 50% and lift test coverage by roughly 30%, while contributing to fewer customer-reported issues and higher customer satisfaction. My hands-on experience spans automation with Selenium, Playwright, Java, JavaScript, and CI/CD integration, along with strong collaboration with development and product teams to deliver high-quality software.

I thrive in cross-functional environments and enjoy optimizing testing processes, reporting actionable results to product teams, and continuously improving product quality. I’m detail-oriented, deadline-driven, and committed to delivering reliable software through rigorous testing and thoughtful automation.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Urdu
Fluent
Hindi
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Quality Assurance Engineer at Arteria AI
December 1, 2024 - Present
Designed and implemented scalable test strategies, including manual, integration, and acceptance testing, ensuring software reliability. Automated comprehensive product testing using Selenium WebDriver, Java, Cucumber, TestNG, JUnit, and Jenkins within a CI environment. Developed and executed manual and automated test cases to ensure coverage. Conducted post-release testing to verify implementations and troubleshoot issues. Built and maintained automated testing frameworks to enhance CI/CD pipelines. Identified, documented, and tracked bugs with JIRA, collaborating with development and support teams for timely resolution. Performed smoke, functional, regression, and exploratory testing on critical features and analyzed test results to detect data flow, UI, and backend issues, providing recommendations for process improvement.
Quality Assurance Engineer at Nakisa Inc.
June 1, 2024 - October 10, 2025
Developed and implemented a test automation strategy, achieving a 50% reduction in manual testing time and a 30% increase in test coverage. Collaborated with the development team to resolve critical bugs, resulting in a 25% decrease in customer-reported issues and a 15% improvement in customer satisfaction. Analyzed and reported test results, contributing to a 20% increase in product quality. Created and maintained test plans and cases for complex software applications, reducing testing time by 20% and increasing coverage by 10%. Investigated and resolved customer issues promptly, leading to a 15% boost in customer satisfaction.
Amazon Warehouse Associate at Amazon
November 1, 2021 - October 10, 2025
Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments. Scanned and shipped products using JDE Software.
Web Developer and Management – Volunteer at Mercy4mankind.ca
May 1, 2020 - October 10, 2025
Managed PHP WordPress fundraising website, onboarding volunteers and organizers for events. Implemented online donation systems using third-party platforms like Moneris and PayPal. Assisted in generating quarterly reports on funds collections. Collaborated with Raceroster.com to establish user access and team pages.
Manual QA and Support Engineer at AA Spinning Mills
August 1, 2019 - October 10, 2025
Managed and maintained the HCM application for optimal performance and stability. Collaborated with development, product, and support teams to identify, analyze, and resolve usability issues, contributing to high-quality, user-centered solutions. Identified and documented bugs, collaborating with development and support teams to resolve issues using JIRA. Conducted smoke, functional, regression, and exploratory testing on critical features to ensure timely and reliable releases. Analyzed test results to identify data flow, UI, and backend issues, contributing recommendations for process improvements. Developed and executed manual and automated test cases; conducted post-release testing to troubleshoot and verify implementations. Enhanced QA-developer collaboration, reducing bug resolution times by 40%. Diagnosed and resolved Oracle database server issues, saving the organization $1.2 million. Proficient in Windows and Linux troubleshooting, network technologies, and Windows Server/Web
Quality Assurance Engineer at Arteria AI
December 1, 2024 - Present
Designed and implemented scalable test strategies, including manual, integration, and acceptance testing; automated comprehensive product testing using Selenium WebDriver, Java, Cucumber, TestNG, JUnit, and Jenkins; developed and maintained automated testing frameworks; performed smoke, functional, regression, and exploratory testing on critical features; analyzed test results and tracked bugs using JIRA; contributed to CI/CD pipelines.
Quality Assurance Engineer at Nakisa Inc.
June 1, 2024 - October 10, 2025
Developed and implemented a test automation strategy, achieving a 50% reduction in manual testing time and a 30% increase in test coverage; collaborated with the development team to resolve critical bugs, reducing customer-reported issues by 25% and improving customer satisfaction by 15%; analyzed test results to provide insights and contributed to a 20% increase in product quality; created and maintained test plans and cases for complex software; investigated customer issues to ensure prompt resolution.
Amazon Warehouse Associate at Amazon
November 1, 2021 - October 10, 2025
Accurately labeled freight, monitored inventory, calculated and verified quantities, and maintained records in high-volume warehouse environments; scanned and shipped products using JDE software.
Web Developer and Management – Volunteer at Mercy4mankind.ca
May 1, 2020 - October 10, 2025
Managed PHP WordPress fundraising website, onboarded volunteers and organizers for events; implemented online donation systems using Moneris and PayPal; assisted in generating quarterly reports and collaborated with Raceroster.com to establish user access and team pages.
Manual QA and Support Engineer at AA Spinning Mills
August 1, 2019 - October 10, 2025
Managed and maintained the HCM application, identified and documented bugs, conducted smoke, functional, regression, and exploratory testing; analyzed test results and recommended process improvements; enhanced QA-developer collaboration, reducing bug resolution times by 40%; diagnosed and resolved Oracle database server issues and performed Windows/Linux troubleshooting.
Quality Assurance Engineer at Arteria AI
December 1, 2024 - Present
Designed and implemented scalable test strategies across manual, integration, and acceptance testing to ensure software reliability. Automated end-to-end product testing using Selenium WebDriver, Java, Cucumber, TestNG, JUnit, and Jenkins, enabling smooth integration in CI environments. Developed and executed manual and automated test cases, conducted post-release testing, and maintained automated testing frameworks to strengthen CI/CD pipelines. Identified, documented, and tracked bugs using JIRA and collaborated with development and support teams to ensure timely resolution. Performed smoke, functional, regression, and exploratory testing on critical features and analyzed results to identify data flow, UI, and backend issues, providing process-improvement recommendations.
Quality Assurance Engineer at Nakisa Inc.
June 30, 2024 - October 10, 2025
Developed and implemented a test automation strategy that reduced manual testing time by 50% and increased test coverage by 30%. Collaborated with development teams to resolve critical bugs, resulting in a 25% decrease in customer-reported issues and a 15% improvement in customer satisfaction. Created and maintained test plans and test cases for complex software, reducing testing time by 20% and increasing coverage by 10%. Automated comprehensive product testing using Selenium WebDriver, Java, Cucumber, TestNG, JUnit, and Jenkins, ensuring seamless CI integration. Monitored quality metrics and analyzed test results to provide insights that contributed to a 20% increase in product quality.
Manual QA and Support Engineer at AA Spinning Mills
August 1, 2019 - October 10, 2025
Managed and maintained the HCM application, conducted smoke, functional, regression, and exploratory testing on critical features, and collaborated with development to resolve usability issues. Developed and executed manual and automated test cases, and performed post-release testing. Enhanced QA-developer collaboration and reduced bug resolution times by 40%. Diagnosed and resolved Oracle database server issues, saving the organization $1.2 million. Proficient in Windows and Linux troubleshooting, network technologies, and Windows Server/Web technologies.
Web Developer and Management – Volunteer at Mercy4mankind.ca
May 1, 2020 - October 10, 2025
Managed PHP WordPress fundraising website, including onboarding volunteers and organizers for events. Implemented online donation systems using Moneris and PayPal. Assisted in generating quarterly reports on funds collections. Collaborated with Raceroster.com to establish user access and team pages.
Amazon Warehouse Associate at Amazon
November 1, 2021 - October 10, 2025
Excel at labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments. Scan and ship the product out using JDE Software.
Quality Assurance Engineer at Nakisa Inc.
January 1, 2022 - June 1, 2024
Developed and implemented a test automation strategy, achieving a 50% reduction in manual testing time and a 30% increase in test coverage. Automated testing using Selenium WebDriver, Java, Cucumber, TestNG/JUnit, and Jenkins within a CI environment. Analyzed and reported results, created/maintained test plans, and monitored quality metrics, contributing to a 20% increase in product quality and a 15% boost in customer satisfaction.
Amazon Warehouse Associate at Amazon
April 1, 2020 - November 1, 2021
Accurately labeled freight, monitored inventory, calculated and verified quantities, and maintained records for shipments in a high-volume warehouse. Operated JDE software to scan and ship products, ensuring accuracy and timely processing.
Web Developer and Management – Volunteer at Mercy4mankind.ca
December 1, 2019 - May 1, 2020
Managed a PHP WordPress fundraising website, onboarded volunteers and organizers for events, implemented online donation systems (Moneris and PayPal), and assisted in generating quarterly reports on funds collections. Collaborated with Raceroster.com to establish user access and team pages.
Manual QA and Support Engineer at AA Spinning Mills
June 1, 2010 - August 1, 2019
Managed and maintained the HCM application for optimal performance. Collaborated with development, product, and support teams to identify, analyze, and resolve usability issues. Conducted smoke, functional, regression, and exploratory testing; developed and executed manual and automated test cases; performed post-release testing; enhanced QA–developer collaboration and resolved Oracle database server issues.

Education

Bachelor's (Honors) of Computer Science at Government College University
January 1, 2006 - January 1, 2010
Bachelor of Computer Science (Honors) at Government College University
January 1, 2006 - January 1, 2010

Qualifications

PCEP - Certified Entry-Level Python Programmer
October 9, 2025 - October 9, 2025
Selenium WebDriver 4 Cucumber
October 9, 2025 - October 9, 2025
• AI for Product Management
October 9, 2025 - October 9, 2025
• Product Management Basics Certification
October 9, 2025 - October 9, 2025
• Product-led Certification
October 9, 2025 - October 9, 2025
• Super Certified
October 9, 2025 - October 9, 2025
Digital Adoption Certification
October 9, 2025 - October 9, 2025
AWS Certified Cloud Practitioner
October 9, 2025 - October 9, 2025
PCEP - Certified Entry-Level Python Programmer
January 11, 2030 - December 23, 2025
AWS Certified Cloud Practitioner
January 11, 2030 - December 23, 2025
Selenium WebDriver 4 Cucumber AI for Product Management
January 11, 2030 - December 23, 2025
Product Management Basics Certification
January 11, 2030 - December 23, 2025
Product-led Certification
January 11, 2030 - December 23, 2025
Digital Adoption Certification
January 11, 2030 - December 23, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Computers & Electronics, Other, Manufacturing, Retail
    paper PROJECTS

    ARTERIA AI:
    https://www.twine.net/signin
    Arteria AI specializes in transforming documents into structured, usable data that can enhance automation and provide actionable intelligence for core business processes. By leveraging advanced AI and data-driven technologies, Arteria helps organizations streamline operations, improve decision-making, and reduce inefficiencies tied to traditional document management.

    NAKISA FINANCE SUITE:
    https://www.twine.net/signin
    Nakisa’s end-to-end lease accounting software helps global enterprises manage over 100,000 lease contracts efficiently. It ensures compliance with IFRS 16, ASC 842, and local GAAP while optimizing lease administration for equipment, fleet, and property.

    NAKISA HR SUITE:
    https://www.twine.net/signin
    HANELLY™ is an interactive solution for managing organizational changes, realignments, and integrations with precision. It provides real-time data visualization, advanced organizational modeling, and an analytics dashboard with multiple filters to identify vulnerabilities and trends, enhancing operational performance.

    HCM J2EE:
    Our organization upgraded the HCM system from Visual Basic to J2EE. I transferred all data to the new database, modified the architecture (tables, procedures, functions, packages, triggers, constraints), and created HCM forms in JDeveloper based on executive and user requirements.

    COMPANY WEBSITE:
    Developed a company website from scratch using PHP, Apache, MySQL, HTML, and CSS in WordPress. Used WordPress and FTP clients like FileZilla for online deployment. Maintained the web server with cPanel and set up daily automatic backups.