Quality Assurance Engineer with 15+ years of experience across software QA, test automation, application support, and database troubleshooting. Experienced in building and maintaining automation frameworks and validating functionality, regression, and release quality. Strong background in Playwright, Selenium WebDriver, Cypress, API testing, and performance/load testing, with hands-on skills in Java, Python, SQL/Oracle PL/SQL, and CI/CD. Known for high defect-detection success and for improving coverage, reducing manual effort, and supporting faster, more reliable releases.…

Farukh Jamal

Quality Assurance Engineer with 15+ years of experience across software QA, test automation, application support, and database troubleshooting. Experienced in building and maintaining automation frameworks and validating functionality, regression, and release quality. Strong background in Playwright, Selenium WebDriver, Cypress, API testing, and performance/load testing, with hands-on skills in Java, Python, SQL/Oracle PL/SQL, and CI/CD. Known for high defect-detection success and for improving coverage, reducing manual effort, and supporting faster, more reliable releases.…

Available to hire

Quality Assurance Engineer with 15+ years of experience across software QA, test automation, application support, and database troubleshooting. Experienced in building and maintaining automation frameworks and validating functionality, regression, and release quality.

Strong background in Playwright, Selenium WebDriver, Cypress, API testing, and performance/load testing, with hands-on skills in Java, Python, SQL/Oracle PL/SQL, and CI/CD. Known for high defect-detection success and for improving coverage, reducing manual effort, and supporting faster, more reliable releases.

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Skills

Experience Level

Selenium
Expert
Python
Expert
API
Expert
SQL
Expert
Java
Expert
Jira
Expert
PL SQL
Expert
PHP
Expert
Oracle
Expert
JavaScript
Expert
WordPress
Expert
Active Directory
Expert
MySQL
Expert
Kubernetes
Intermediate
HTML5
Intermediate
GitHub
Intermediate
Docker
Intermediate
Data Visualization
Intermediate
CSS
Intermediate
AWS
Intermediate
Amazon Web Services
Intermediate
Node.js
Intermediate
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Language

English
Fluent
Urdu
Fluent
Hindi
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Quality Assurance Engineer at Arteria AI
December 1, 2024 - May 31, 2026
Designed and implemented scalable test strategies across manual, exploratory, integration, and acceptance testing to support software reliability. Developed and executed manual and automated test cases (smoke, functional, regression, exploratory) for critical features. Built end-to-end Playwright automation using Python and Pytest, along with API automation, and integrated suites into Jenkins/CI-CD for continuous testing and quality validation. Applied AI-assisted development (ChatGPT, Codex, Claude) to accelerate automation creation, debugging, and test-case design. Led testing for AI-powered applications by validating prompt responses, conversational workflows, output accuracy, hallucination scenarios, and user experience across business use cases. Reported and tracked defects in Jira, collaborating with development and support teams to validate fixes.
Quality Assurance Engineer at Nakisa Inc.
January 1, 2022 - June 30, 2024
Developed and executed a test automation strategy that reduced manual testing time by 50% and increased test coverage by 30%. Partnered with developers to resolve critical defects, decreasing customer-reported issues by 25% and improving customer satisfaction by 15%. Automated product testing using Selenium WebDriver with Java, Cucumber, TestNG, JUnit, and Jenkins in a continuous integration environment. Tested complex financial workflows (lease calculations, payment schedules, journal entries, and reporting) aligned to IFRS 16 and GAAP using SQL for data validation. Built JMeter test plans for performance/load/stress testing, identifying bottlenecks and improving reliability and scalability. Provided product teams with quality insights based on analysis and metrics, contributing to a 20% quality increase. Investigated and resolved customer issues to improve satisfaction, and used defect triage practices with Jira collaboration.
Amazon Warehouse Associate at Amazon
April 1, 2020 - November 30, 2021
Handled freight labeling, inventory monitoring, quantity verification, and shipment tracking in a high-volume warehouse environment. Scanned and shipped products using JDE software while maintaining accurate computer records.
Web Developer and Management, Volunteer at Mercy4mankind.ca
December 1, 2019 - May 31, 2020
Managed a PHP and WordPress fundraising website and supported onboarding of volunteers and event organizers. Implemented online donation systems using Moneris and PayPal and assisted with quarterly reporting. Collaborated with RaceRoster.com to establish user access and team pages. Provided manual QA and support for site and operational needs.
Manual QA and Support Engineer at AA Spinning Mills
June 1, 2010 - August 31, 2019
Managed and maintained an HCM application to ensure performance, stability, and reliable user experience. Collaborated with development, product, and support teams to identify and resolve usability and system issues. Conducted smoke, functional, regression, and exploratory testing on critical features. Logged and tracked defects in Jira and worked with teams through resolution. Administered and supported Microsoft Active Directory, Microsoft Entra ID, and Microsoft Intune for identity, device management, access control, and security compliance. Diagnosed and resolved Oracle database server issues to avoid unnecessary infrastructure changes and reduced resolution time by improving QA-development collaboration. Supported Windows and Linux troubleshooting, including network and web technologies.

Education

Bachelor’s (Honours) in Computer Science at Government College University
January 1, 2006 - January 1, 2010

Qualifications

PCEP – Certified Entry-Level Python Programmer
January 11, 2030 - August 10, 2026
AWS Certified Cloud Practitioner
January 11, 2030 - August 10, 2026
Selenium WebDriver 4 with Cucumber
January 11, 2030 - August 10, 2026
AI for Product Management
January 11, 2030 - August 10, 2026
Product Management Basics Certification
January 11, 2030 - August 10, 2026
Product-Led Certification
January 11, 2030 - August 10, 2026
Super Certified
January 11, 2030 - August 10, 2026
Digital Adoption Certification
January 11, 2030 - August 10, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Computers & Electronics, Other, Manufacturing, Retail, Education, Financial Services, Non-Profit Organization
    PROJECTS

    ARTERIA AI:
    https://www.twine.net/signin
    Arteria AI specializes in transforming documents into structured, usable data that can enhance automation and provide actionable intelligence for core business processes. By leveraging advanced AI and data-driven technologies, Arteria helps organizations streamline operations, improve decision-making, and reduce inefficiencies tied to traditional document management.

    NAKISA FINANCE SUITE:
    https://www.twine.net/signin
    Nakisa’s end-to-end lease accounting software helps global enterprises manage over 100,000 lease contracts efficiently. It ensures compliance with IFRS 16, ASC 842, and local GAAP while optimizing lease administration for equipment, fleet, and property.

    NAKISA HR SUITE:
    https://www.twine.net/signin
    HANELLY™ is an interactive solution for managing organizational changes, realignments, and integrations with precision. It provides real-time data visualization, advanced organizational modeling, and an analytics dashboard with multiple filters to identify vulnerabilities and trends, enhancing operational performance.

    HCM J2EE:
    Our organization upgraded the HCM system from Visual Basic to J2EE. I transferred all data to the new database, modified the architecture (tables, procedures, functions, packages, triggers, constraints), and created HCM forms in JDeveloper based on executive and user requirements.

    COMPANY WEBSITE:
    Developed a company website from scratch using PHP, Apache, MySQL, HTML, and CSS in WordPress. Used WordPress and FTP clients like FileZilla for online deployment. Maintained the web server with cPanel and set up daily automatic backups.