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I am a dynamic senior leader with over a decade of experience driving national growth, operational efficiency, and high-performing teams across diverse markets. I specialize in strategic sales execution, cross-functional leadership, and customer success, with a strong focus on multicultural and Hispanic markets. I’m known for exceeding targets, optimizing processes, and guiding leaders from the field to the executive level to achieve sustained business expansion. I’ve built bilingual teams, developed regional strategies, and implemented service standards that boost client satisfaction and retention. My strengths include multilingual communication, event planning support, stakeholder engagement, and hands-on training that aligns operations with strategic goals while delivering measurable results.…I am a dynamic senior leader with over a decade of experience driving national growth, operational efficiency, and high-performing teams across diverse markets. I specialize in strategic sales execution, cross-functional leadership, and customer success, with a strong focus on multicultural and Hispanic markets. I’m known for exceeding targets, optimizing processes, and guiding leaders from the field to the executive level to achieve sustained business expansion. I’ve built bilingual teams, developed regional strategies, and implemented service standards that boost client satisfaction and retention. My strengths include multilingual communication, event planning support, stakeholder engagement, and hands-on training that aligns operations with strategic goals while delivering measurable results.

Luisana Sanchez

Project Manager, Brand Designer, Brand Strategist, +2

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I am a dynamic senior leader with over a decade of experience driving national growth, operational efficiency, and high-performing teams across diverse markets. I specialize in strategic sales execution, cross-functional leadership, and customer success, with a strong focus on multicultural and Hispanic markets. I’m known for exceeding targets, optimizing processes, and guiding leaders from the field to the executive level to achieve sustained business expansion. I’ve built bilingual teams, developed regional strategies, and implemented service standards that boost client satisfaction and retention. My strengths include multilingual communication, event planning support, stakeholder engagement, and hands-on training that aligns operations with strategic goals while delivering measurable results.…I am a dynamic senior leader with over a decade of experience driving national growth, operational efficiency, and high-performing teams across diverse markets. I specialize in strategic sales execution, cross-functional leadership, and customer success, with a strong focus on multicultural and Hispanic markets. I’m known for exceeding targets, optimizing processes, and guiding leaders from the field to the executive level to achieve sustained business expansion. I’ve built bilingual teams, developed regional strategies, and implemented service standards that boost client satisfaction and retention. My strengths include multilingual communication, event planning support, stakeholder engagement, and hands-on training that aligns operations with strategic goals while delivering measurable results.

Available to hire

I am a dynamic senior leader with over a decade of experience driving national growth, operational efficiency, and high-performing teams across diverse markets. I specialize in strategic sales execution, cross-functional leadership, and customer success, with a strong focus on multicultural and Hispanic markets. I’m known for exceeding targets, optimizing processes, and guiding leaders from the field to the executive level to achieve sustained business expansion.

I’ve built bilingual teams, developed regional strategies, and implemented service standards that boost client satisfaction and retention. My strengths include multilingual communication, event planning support, stakeholder engagement, and hands-on training that aligns operations with strategic goals while delivering measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Romanian, Moldavian, Moldovan

Intermediate

Work Experience

Independent Partner at Zinzino

February 1, 2025 - Present

Promote and sell Zinzino’s science-based wellness products through personalized outreach and customer education. Build and manage a loyal customer base, ensuring high satisfaction and retention. Develop and implement social media strategies to generate leads and increase brand visibility. Conduct wellness assessments to recommend personalized product solutions and support long-term health goals. Mentor and train new partners to support their growth and improve team performance. Stay current on product knowledge (BalanceOil+, ZinoBiotic+, Viva+) and host online presentations to educate clients on benefits.

Sr. Director of Business Development at Zurvita

February 1, 2025 - October 10, 2025

Surpassed sales goals through strategic planning and continuous process improvement. Assisted in recruitment, training, and development of Spanish-speaking field leaders nationwide, contributing to leadership growth within the U.S. Hispanic market. Developed actionable regional sales strategies that contributed to national revenue growth. Implemented customer service standards that increased client satisfaction and retention. Helped leaders plan and execute meetings and events to expand their businesses, while enhancing financial and operational performance. Built long-term relationships with leaders and clients through effective communication and problem-solving.

Lead Executive Assistant & Sales Support at Zurvita

May 1, 2017 - October 10, 2025

Partnered with sales leaders to guide and support their teams in reaching monthly goals. Led conference calls, campaign tracking, and incentive programs for sales leadership. Addressed and resolved client concerns with urgency and professionalism, ensuring high satisfaction and ongoing trust. Trained new staff and identified leadership potential through performance analysis. Collaborated with Sales Directors to implement sales strategies and coordinate team development efforts.

Customer Service Team Lead and Shipping Coordination at Zurvita

February 1, 2015 - October 10, 2025

Managed customer service team, resolving issues and driving satisfaction. Oversaw shipping logistics and eliminated inefficiencies. Coached team members and recognized performance to promote a positive culture. Monitored high call volume and ensured consistent recordkeeping.

Telemarketing and Customer Service Representative at Competence Call Center

February 1, 2013 - October 10, 2025

Delivered customer support via phone and live chat, ensuring prompt and professional resolution of inquiries. Contacted existing and potential customers to inform, promote, and upsell products and services. Reminded customers of ongoing promotions, boosting engagement and participation. Maintained accurate customer records and call logs to track interactions and outcomes. Consistently met or exceeded daily call and conversion targets.

Independent Partner at Zinzino

February 1, 2025 - Present

Promote and sell science-based wellness products through personalized outreach and client education; build and manage a loyal customer base with high satisfaction and retention; develop and implement social media strategies; conduct wellness assessments to recommend personalized product solutions; mentor and train new partners; host online presentations to educate clients on product benefits.

Sr. Director of Business Development at Zurvita

February 1, 2025 - October 10, 2025

Surpassed sales goals through strategic planning and continuous process improvement; recruited and developed Spanish-speaking field leaders nationwide; developed actionable regional sales strategies contributing to national revenue growth; implemented customer service standards increasing client satisfaction and retention; guided leaders in planning impactful meetings and events; built long-term relationships with leaders and clients through effective communication and problem-solving.

Lead Executive Assistant & Sales Support at Zurvita

May 1, 2017 - October 10, 2025

Partnered with sales leaders to guide and support teams in reaching monthly goals; led conference calls, campaign tracking, and incentive programs; addressed and resolved client concerns with urgency and professionalism; trained new staff and identified leadership potential; collaborated with Sales Directors to implement sales strategies and support regional growth.

Customer Service Team Lead and Shipping Coordination at Zurvita

February 1, 2015 - October 10, 2025

Managed customer service team, resolved issues, and drove satisfaction; oversaw shipping logistics and eliminated inefficiencies; coached team members and maintained a positive culture; monitored high call volume and ensured accurate recordkeeping.

Telemarketing and Customer Service Representative at Competence Call Center

February 1, 2013 - October 10, 2025

Delivered customer support via phone and live chat; informed, promoted, and upsold products; reminded customers of ongoing promotions to boost engagement; maintained accurate customer records and call logs; consistently met or exceeded daily targets.