Available to hire
I’m a detail-oriented bilingual professional with 6+ years of experience in data analysis, linguistic documentation, and remote collaboration. I’ve built a proven track record of delivering accurate results under tight deadlines while maintaining strict confidentiality and HIPAA standards. I excel in audio transcription, data categorization, and quality assurance across healthcare and government contexts.
My strengths include following complex guidelines, improving annotation workflows, and training teammates to ensure consistent, high-quality output. I bring strong language expertise in Spanish and English, a proactive mindset, and a reliable, independent work style that thrives in remote environments.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Senior Data Quality Specialist at HealthData Solutions
January 1, 2021 - PresentAnalyze and annotate 200+ audio recordings weekly from healthcare interviews and patient consultations; Ensure 99.5% accuracy in data labeling by following detailed annotation guidelines and quality protocols; Review and verify the work of junior annotators and provide feedback; Transcribe and categorize bilingual (Spanish–English) audio content with attention to context and terminology; Collaborate with project managers to clarify guidelines and improve annotation workflows; Maintain HIPAA compliance and process sensitive data; Utilize multiple annotation platforms including Label Studio, Prodigy, and custom web-based tools; Consistently meet project deadlines.
Linguistic Data Annotator at TranscribeMe (Freelance/Contract)
January 1, 2021 - October 11, 2025Transcribed and annotated 150+ hours of Spanish and English audio monthly for machine learning datasets; Labeled audio data with speaker identification, sentiment analysis, and linguistic categorization; Followed complex, multi-page annotation guidelines with strict adherence to specifications; Achieved 98.7% accuracy rating from QA reviews; Managed flexible workload independently while consistently meeting or exceeding deadlines; Worked across multiple projects simultaneously, prioritizing based on urgency and complexity; Provided guideline feedback on clarity and suggested improvements adopted by project teams.
Customer Service Specialist (Bilingual) at Target Corporation
January 1, 2019 - October 11, 2025Provided customer assistance in both Spanish and English; Processed 50+ customer transactions daily with meticulous accuracy; Documented customer interactions in company database; Followed detailed company protocols and compliance guidelines; Managed multiple tasks with quality and efficiency; Assisted with translation services for Spanish-speaking customers and team members; Achievements include 98% customer satisfaction, zero cash handling discrepancies, and two-time Employee of the Month; Trained 15 new employees on system protocols and customer service standards.
Data Entry & Quality Control Clerk at Ramsey County Government
January 1, 2017 - October 11, 2025Entered and verified 300+ data records daily into government database systems with 99.8% accuracy; Reviewed completed data entries for errors and inconsistencies against source documents; Followed strict data entry guidelines and government compliance requirements; Managed confidential citizen information with appropriate security and privacy protocols; Collaborated with team members to clarify ambiguous data and ensure consistency; Met all productivity targets without compromising quality; Created a personal quality assurance checklist adopted by a 6-person team; Achievements include the highest accuracy rate in the department (99.8%) for 10 consecutive months and processing 25% more records than department average.
Senior Data Quality Specialist at HealthData Solutions
January 1, 2021 - PresentAnalyze and annotate 200+ audio recordings weekly from healthcare interviews and patient consultations; ensure 99.5% accuracy in data labeling by strictly adhering to detailed annotation guidelines and quality protocols; review and provide feedback on junior annotators; transcribe and categorize bilingual (Spanish-English) audio content with precise attention to context and terminology; collaborate with project managers to clarify guidelines and improve workflows; maintain HIPAA compliance and meet project deadlines; proficient with Label Studio, Prodigy, and custom web-based tools.
Linguistic Data Annotator at TranscribeMe
January 1, 2021 - October 11, 2025Transcribed and annotated Spanish and English audio for machine learning datasets; labeled speaker IDs, sentiment, and linguistic categories; followed multi-page annotation guidelines with strict adherence to specifications; achieved 98.7% accuracy in QA reviews; managed flexible workload across multiple projects and met deadlines; provided guidelines feedback adopted by project teams.
Customer Service Specialist (Bilingual) at Target Corporation
January 1, 2019 - October 11, 2025Delivered bilingual (Spanish-English) customer support; processed 50+ transactions daily with high accuracy; documented customer interactions in CRM; followed detailed protocols and compliance guidelines; utilized POS, inventory management, and CRM systems; assisted with translation services for Spanish-speaking customers and colleagues.
Data Entry & Quality Control Clerk at Ramsey County Government
January 1, 2017 - October 11, 2025Entered and verified 300+ data records daily with 99.8% accuracy; reviewed entries for errors against source documents; adhered to government data guidelines and confidentiality protocols; collaborated with teammates to resolve ambiguities and ensure data consistency; consistently met productivity targets; helped develop a personal QA checklist adopted by the team.
Senior Data Quality Specialist at HealthData Solutions
January 1, 2021 - PresentAnalyze and annotate 200+ audio recordings weekly from healthcare interviews and patient consultations; Ensure 99.5% accuracy in data labeling; Review junior annotators; Transcribe and categorize bilingual (Spanish-English) content; Collaborate with project managers to clarify guidelines; Meet 100% of project deadlines; HIPAA compliance; Proficient with Label Studio, Prodigy, and custom tools.
Linguistic Data Annotator at TranscribeMe
January 1, 2021 - October 11, 2025Transcribed and annotated 150+ hours of Spanish and English audio monthly for ML datasets; Labeled data with speaker ID, sentiment, linguistic categorization; Adhered to complex guidelines; Achieved 98.7% accuracy; Managed flexible workload; Provided guideline feedback adopted by team.
Customer Service Specialist (Bilingual) at Target Corporation
January 1, 2019 - October 11, 2025Provided bilingual Spanish-English customer assistance; processed 50+ transactions daily; documented interactions; followed company protocols; translated for Spanish-speaking customers and team members; utilized POS systems and CRM platforms.
Data Entry & Quality Control Clerk at Ramsey County Government
January 1, 2017 - October 11, 2025Entered and verified 300+ data records daily; maintained 99.8% accuracy; followed government guidelines; handled confidential citizen information; created personal QA checklist adopted by team; met productivity targets.
Senior Data Quality Specialist at HealthData Solutions
January 1, 2021 - PresentAnalyzed and annotated 200+ audio recordings weekly from healthcare interviews and patient consultations; ensured 99.5% accuracy in data labeling by following detailed annotation guidelines and quality protocols; reviewed and mentored junior annotators; transcribed and categorized bilingual (Spanish-English) content with precise terminology; collaborated with project managers to clarify guidelines and improve annotation workflows; maintained HIPAA-compliant handling of sensitive data; proficient with Label Studio, Prodigy, and custom web-based tools; consistently met all project deadlines during high-volume periods.
Linguistic Data Annotator at TranscribeMe
January 1, 2021 - October 11, 2025Transcribed and annotated 150+ hours of Spanish and English audio monthly for machine learning training datasets; labeled audio with speaker identification, sentiment analysis, and linguistic categorization; followed complex, multi-page annotation guidelines with strict adherence to specifications; achieved 98.7% accuracy rating from QA reviews; managed flexible workload across multiple projects, prioritizing by urgency and complexity; provided feedback on guideline clarity and suggested improvements adopted by project teams.
Customer Service Specialist (Bilingual) at Target Corporation
January 1, 2019 - October 11, 2025Provided bilingual customer assistance (Spanish/English) to diverse clientele; processed 50+ transactions daily with meticulous accuracy; documented interactions in company database with clear written communication; followed detailed company protocols and compliance guidelines; managed multiple tasks with quality and efficiency; utilized POS systems, inventory management software, and CRM platforms; assisted with translation services for Spanish-speaking customers and team members.
Data Entry & Quality Control Clerk at Ramsey County Government
January 1, 2017 - October 11, 2025Entered and verified 300+ data records daily into government database systems with 99.8% accuracy; reviewed completed data entries for errors and inconsistencies against source documents; followed strict data entry guidelines and government compliance requirements; managed confidential citizen information with appropriate security and privacy protocols; collaborated with team members to clarify ambiguous data and ensure consistency; met all productivity targets without compromising quality; created a personal quality assurance checklist adopted by the entire 6-person team.
Senior Data Quality Specialist at HealthData Solutions
January 1, 2021 - PresentAnalyze and annotate 200+ audio recordings weekly from healthcare interviews and patient consultations; ensure 99.5% accuracy in data labeling by following detailed annotation guidelines and quality protocols; review and verify junior annotators' work; transcribe and categorize bilingual (Spanish-English) audio content; collaborate with project managers to clarify guidelines and improve annotation workflows; ensure HIPAA compliance; meet project deadlines; utilize multiple annotation platforms including Label Studio, Prodigy, and custom web-based tools.
Linguistic Data Annotator at TranscribeMe
January 1, 2021 - October 11, 2025Transcribed and annotated 150+ hours of Spanish and English audio monthly for machine-learning training datasets; labeled data with speaker identification, sentiment analysis, and linguistic categorization; followed complex, multi-page annotation guidelines; achieved 98.7% accuracy in QA reviews; managed flexible workload independently while consistently meeting deadlines.
Customer Service Specialist (Bilingual) at Target Corporation
January 1, 2019 - October 11, 2025Provided bilingual Spanish-English customer assistance; processed 50+ transactions daily with meticulous attention to accuracy; documented customer interactions in the database; followed detailed company protocols; utilized POS, inventory management software, and CRM platforms; assisted with translation services for Spanish-speaking customers and team members.
Data Entry & Quality Control Clerk at Ramsey County Government
January 1, 2017 - October 11, 2025Entered and verified 300+ data records daily into government database systems with 99.8% accuracy; reviewed completed data entries for errors against source documents; followed strict data entry guidelines and compliance requirements; managed confidential citizen information; collaborated with teammates to resolve ambiguities and ensure consistency; created a personal quality assurance checklist later adopted by the team.
Education
Bachelor of Arts in Linguistics at University of Minnesota
January 1, 2012 - January 1, 2016Study Abroad Program at Universidad de Salamanca
January 1, 2015 - January 1, 2015Bachelor of Arts in Linguistics at University of Minnesota
January 1, 2012 - January 1, 2016Bachelor of Arts in Linguistics at University of Minnesota
January 1, 2012 - January 1, 2016Study Abroad Program in Spanish Linguistics at Universidad de Salamanca
March 1, 2015 - October 11, 2025Bachelor of Arts in Linguistics at University of Minnesota
January 1, 2012 - January 1, 2016Study Abroad Program at Universidad de Salamanca
January 11, 2030 - October 11, 2025Bachelor of Arts in Linguistics at University of Minnesota
January 1, 2012 - January 1, 2016Study Abroad Program at Universidad de Salamanca
January 1, 2015 - January 1, 2015Qualifications
Data Annotation for Machine Learning
January 1, 2023 - October 11, 2025Audio Transcription Specialist Certificate
January 1, 2019 - October 11, 2025Quality Assurance Fundamentals
January 1, 2022 - October 11, 2025Remote Work Professional Certification
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers
January 1, 2021 - January 1, 2023Data Privacy and Security Best Practices
January 1, 2022 - October 11, 2025Spanish Translation & Interpretation Workshop
January 1, 2018 - October 11, 2025Phonetic Transcription for Spanish
January 1, 2019 - October 11, 2025Data Annotation for Machine Learning
January 1, 2023 - October 11, 2025Audio Transcription Specialist Certificate
January 1, 2019 - October 11, 2025Quality Assurance Fundamentals
January 1, 2022 - October 11, 2025Remote Work Professional Certification
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers (Renewed)
January 1, 2023 - October 11, 2025Data Privacy and Security Best Practices
January 1, 2022 - October 11, 2025Spanish Translation & Interpretation Workshop
January 1, 2018 - October 11, 2025Phonetic Transcription for Spanish
January 1, 2019 - October 11, 2025Advanced Spanish Grammar & Usage
January 1, 2020 - October 11, 2025Data Annotation for Machine Learning (Coursera)
January 1, 2023 - October 11, 2025Audio Transcription Specialist Certificate (TranscribeMe Academy)
January 1, 2019 - October 11, 2025Quality Assurance Fundamentals (LinkedIn Learning)
January 1, 2022 - October 11, 2025Remote Work Professional Certification (Remote Work Institute)
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers
January 1, 2021 - October 11, 2025Data Privacy and Security Best Practices
January 1, 2022 - October 11, 2025Machine Learning Data Preparation (Udemy)
January 1, 2023 - October 11, 2025Advanced Spanish Grammar & Usage (Instituto Cervantes online)
January 1, 2020 - October 11, 2025Spanish Translation & Interpretation Workshop (University of Minnesota Extension)
January 1, 2018 - October 11, 2025Phonetic Transcription for Spanish (Professional Development Course)
January 1, 2019 - October 11, 2025Data Annotation for Machine Learning
January 1, 2023 - October 11, 2025Audio Transcription Specialist Certificate
January 1, 2019 - October 11, 2025Quality Assurance Fundamentals
January 1, 2022 - October 11, 2025Remote Work Professional Certification
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers
January 1, 2021 - January 1, 2023HIPAA Compliance Training for Data Handlers
January 1, 2023 - October 11, 2025Data Privacy and Security Best Practices
January 1, 2022 - October 11, 2025Machine Learning Data Preparation
January 1, 2023 - October 11, 2025Advanced Spanish Grammar & Usage
January 1, 2020 - October 11, 2025Spanish Translation & Interpretation Workshop
January 1, 2018 - October 11, 2025Phonetic Transcription for Spanish
January 1, 2019 - October 11, 2025Data Annotation for Machine Learning
January 1, 2023 - October 11, 2025Audio Transcription Specialist Certificate
January 1, 2019 - October 11, 2025Quality Assurance Fundamentals
January 1, 2022 - October 11, 2025Remote Work Professional Certification
January 1, 2021 - October 11, 2025HIPAA Compliance Training for Data Handlers
January 1, 2021 - January 1, 2023HIPAA Compliance Training for Data Handlers
January 1, 2023 - October 11, 2025Industry Experience
Healthcare, Professional Services, Education, Government, Software & Internet, Media & Entertainment, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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