I am a 21-year-old Business Commerce student with hands-on experience in customer service, sales, and international outreach. I’ve proven my ability to drive sales, improve operational efficiency, and onboard global collaborators. With strong communication skills and a proactive mindset, I translate strategic goals into measurable results while bringing a fresh, adaptable perspective to every task. I thrive in diverse environments (Sharjah, UAE, and Ontario, Canada) and have delivered customer-centric service at Walmart and Great Canadian Oil Change, leveraging CRM tools and product knowledge to build relationships and upsell effectively. I’m pursuing a Lakehead University Bachelor of Business Administration and look forward to applying my client-focused approach to new challenges in marketing, growth, and brand strategy.

Nakul Soni

I am a 21-year-old Business Commerce student with hands-on experience in customer service, sales, and international outreach. I’ve proven my ability to drive sales, improve operational efficiency, and onboard global collaborators. With strong communication skills and a proactive mindset, I translate strategic goals into measurable results while bringing a fresh, adaptable perspective to every task. I thrive in diverse environments (Sharjah, UAE, and Ontario, Canada) and have delivered customer-centric service at Walmart and Great Canadian Oil Change, leveraging CRM tools and product knowledge to build relationships and upsell effectively. I’m pursuing a Lakehead University Bachelor of Business Administration and look forward to applying my client-focused approach to new challenges in marketing, growth, and brand strategy.

Available to hire

I am a 21-year-old Business Commerce student with hands-on experience in customer service, sales, and international outreach. I’ve proven my ability to drive sales, improve operational efficiency, and onboard global collaborators. With strong communication skills and a proactive mindset, I translate strategic goals into measurable results while bringing a fresh, adaptable perspective to every task.

I thrive in diverse environments (Sharjah, UAE, and Ontario, Canada) and have delivered customer-centric service at Walmart and Great Canadian Oil Change, leveraging CRM tools and product knowledge to build relationships and upsell effectively. I’m pursuing a Lakehead University Bachelor of Business Administration and look forward to applying my client-focused approach to new challenges in marketing, growth, and brand strategy.

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Experience Level

Expert

Language

English
Fluent
Gujarati
Advanced
Hindi
Advanced

Work Experience

Sales Associate at Great Canadian Oil Change
January 1, 2023 - October 11, 2025
Delivered excellent customer service and built strong client relationships. Surpassed sales targets through product recommendations and upselling. Used CRM tools to track customer interactions and follow ups. Developed a strong understanding of product features and customer needs. Contributed to team success by maintaining a clean, organized work area and supporting daily operations to ensure a seamless shopping experience for customers.
Customer Service / Sales Associate at Walmart
January 1, 2023 - October 11, 2025
Delivered exceptional customer service by assisting shoppers with product inquiries and locating items, resulting in enhanced customer satisfaction. Recognized for friendliness and professionalism through positive feedback, establishing a welcoming shopping environment. Boosted in-store sales by effectively conveying product features and benefits, guiding informed purchasing decisions during personal interactions. Contributed to team success by maintaining a clean, organized work area and supporting daily operations to ensure a seamless shopping experience for customers.
Sales Associate at Great Canadian Oil Change
December 31, 2023 - October 11, 2025
Delivered excellent customer service and built strong client relationships. Surpassed sales targets through product recommendations and upselling. Used CRM tools to track customer interactions and follow-ups. Developed a strong understanding of product features and customer needs.
Customer Service Associate at Walmart
December 31, 2023 - October 11, 2025
Delivered exceptional customer service by assisting shoppers with product inquiries, locating items, and maintaining a welcoming shopping environment. Recognized for friendliness and professionalism through positive feedback. Boosted in-store sales by effectively communicating product features and benefits to customers.

Education

Bachelor of Business Administration at Lakehead University
January 1, 2023 - January 1, 2025
Bachelor of Business Administration at Lakehead University
January 1, 2023 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Professional Services, Education