I am a results-oriented QA professional with 9 years in software, including 7 years working with Government clients. I specialize in test planning, execution, documentation, and defect management, delivering high-quality software and reliable user experiences. I enjoy collaborating with SMEs and cross-functional teams to translate complex requirements into robust test scenarios and clear defect reports. I excel in data validation, SQL-driven backend testing, and automation exploration within Agile environments. My strengths include problem-solving, effective communication, and a pragmatic approach to ensuring software quality while supporting timely, successful releases.

Saranya Chaganty

I am a results-oriented QA professional with 9 years in software, including 7 years working with Government clients. I specialize in test planning, execution, documentation, and defect management, delivering high-quality software and reliable user experiences. I enjoy collaborating with SMEs and cross-functional teams to translate complex requirements into robust test scenarios and clear defect reports. I excel in data validation, SQL-driven backend testing, and automation exploration within Agile environments. My strengths include problem-solving, effective communication, and a pragmatic approach to ensuring software quality while supporting timely, successful releases.

Available to hire

I am a results-oriented QA professional with 9 years in software, including 7 years working with Government clients. I specialize in test planning, execution, documentation, and defect management, delivering high-quality software and reliable user experiences. I enjoy collaborating with SMEs and cross-functional teams to translate complex requirements into robust test scenarios and clear defect reports.

I excel in data validation, SQL-driven backend testing, and automation exploration within Agile environments. My strengths include problem-solving, effective communication, and a pragmatic approach to ensuring software quality while supporting timely, successful releases.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Work Experience

Quality Assurance Analyst at BC Pensions
June 30, 2025 - October 12, 2025
Led UAT coordination for Member Digital Services Expansion; designed and executed UAT test cases; validated Cronacle batch jobs for Year-End MBS; performed backend data validation with complex SQL across interconnected pension systems; tracked defects and test artifacts using Jira, QA Complete, TestComplete, Zephyr, and Azure DevOps; created and maintained Test Plans, Test Scenarios, Test Cases, and Defect Reports; participated in Disaster Recovery testing and Agile ceremonies; coordinated test data and cross-functional test activities for Web, Client-Server, Internal Systems, and Mobile Apps.
Quality Assurance Analyst at BC Pensions
June 1, 2025 - October 12, 2025
Led UAT coordination for the Member Digital Services Expansion project, gathering test scenarios from SMEs, guiding business users to write UAT test cases, and coordinating end-to-end UAT planning, execution, and reporting. Executed Cronacle batch jobs for Year-End MBS statements across multiple pension plans; designed UAT test cases with data traceability and backend validation using complex SQL queries. Utilized Jira, QA Complete, TestComplete, Zephyr, and Azure DevOps to track test cases, defects, and executions; created and maintained Test Plans, Scenarios, Cases, Summary Reports, and Defect Reports via Jira, Confluence, SharePoint, and Content Manager. Participated in Disaster Recovery testing and DR scenarios; automated execution with TestComplete (Python) and augmented with manual testing. Contributed to Agile ceremonies, test data management, and cross-functional collaboration for Web, Client-Server, Internal Systems, and Mobile Apps; produced UAT/QA status dashboards for sign-
Software Tester at CGI
July 31, 2022 - October 12, 2025
Executed UAT coordination and test planning; authored and executed functional/regression tests for CRM Dynamics 365; performed end-to-end testing of custom entities, BPFs, and workflows; conducted integration testing between Dynamics 365 and external systems; performed backend validation using SQL across projects; tested REST API services and performed multi-platform testing using BrowserStack; monitored Azure DevOps pipelines and supported CI/CD releases; provided Agile QA leadership and mentorship, delivering comprehensive test documentation and client demos.
Software Tester at CGI
July 1, 2022 - October 12, 2025
Provided QA support for BC Government projects (Ministries of Advanced Education, Education, Health, Environment, and Natural Resources), focusing on CRM Dynamics 365 applications, web/mobile apps, and internal systems. Coordinated UAT and test planning, gathered scenarios from SMEs, prepared data, and supported sign-offs. Executed end-to-end testing of Dynamics 365 (custom entities, BPFs, workflows), performed post-deployment verification after upgrades/patches, and conducted end-to-end integration testing with external systems. Executed multi-platform testing (Web, Mobile, Tablet) with BrowserStack, ensuring ADA compliance. Strong SQL validation (PL/SQL, Oracle SQL Developer) for data integrity and integration testing. Used Azure DevOps to manage test plans and suites with traceability to user stories, and performed pre/post deployment validation including smoke and regression testing in CI/CD pipelines. Led Agile QA activities, mentored junior QA members, and delivered client demos.
Quality Assurance Analyst at Promoga
December 31, 2017 - October 12, 2025
Collaborated with stakeholders to gather requirements for an e-commerce online fitness application; created detailed test plans and cases; executed Functional, Integration, Regression, End-to-End, and UAT testing; validated shopping cart, checkout, and PCI-compliant payment gateway integrations; performed cross-browser and cross-device testing; ensured data integrity and responsive UI; organized test execution in TestRail and produced defects reports and status updates.
Quality Assurance Analyst at Promoga
January 1, 2017 - October 12, 2025
Collaborated with stakeholders to gather business and functional requirements for an e-commerce online fitness/yoga application. Created detailed test plans and test cases in TestRail, executed Functional, Integration, Regression, End-to-End, and UAT, and validated critical shopping and checkout workflows (cart operations, payments, shipping, and order confirmations). Ensured PCI DSS compliance for secure payment processing, tested cross-browser/device compatibility, and validated UI/UX elements, along with coupon, discount, and gift card flows. Coordinated with development to resolve issues and delivered QA status updates and testing reports to stakeholders.

Education

Bachelor of Engineering in Information Technology at Jawaharlal Nehru Technological University (JNTU)
January 1, 2009 - January 1, 2013
Bachelor of Engineering in Information Technology at JNTU
January 1, 2009 - January 1, 2013

Qualifications

SoapUI Pro Certification
January 1, 2019 - October 12, 2025
Beginner level Java course
January 1, 2014 - October 12, 2025
SoapUI Pro Certification
January 1, 2019 - October 12, 2025
Beginner level Java course
January 1, 2014 - October 12, 2025
Online training on Java scripts
January 11, 2030 - October 12, 2025

Industry Experience

Education, Government, Software & Internet, Retail, Professional Services, Healthcare, Telecommunications