I am a results-oriented senior professional with over 23 years of experience in international education, HR, program promotion and implementation, and graphic design. I design and streamline HR and operational processes across 30+ countries to increase efficiency and impact. I am an award-winning photographer, skilled in graphic design and copywriting, with 15+ years of content creation and social media management. My passions span ballroom dancing, painting, nutrition, mental health, neuroscience, quantum mechanics, architecture, cooking and writing. I am eager to leverage my interdisciplinary knowledge to add significant value to a forward-thinking organization.

Sanja Ignjatović

I am a results-oriented senior professional with over 23 years of experience in international education, HR, program promotion and implementation, and graphic design. I design and streamline HR and operational processes across 30+ countries to increase efficiency and impact. I am an award-winning photographer, skilled in graphic design and copywriting, with 15+ years of content creation and social media management. My passions span ballroom dancing, painting, nutrition, mental health, neuroscience, quantum mechanics, architecture, cooking and writing. I am eager to leverage my interdisciplinary knowledge to add significant value to a forward-thinking organization.

Available to hire

I am a results-oriented senior professional with over 23 years of experience in international education, HR, program promotion and implementation, and graphic design. I design and streamline HR and operational processes across 30+ countries to increase efficiency and impact.

I am an award-winning photographer, skilled in graphic design and copywriting, with 15+ years of content creation and social media management. My passions span ballroom dancing, painting, nutrition, mental health, neuroscience, quantum mechanics, architecture, cooking and writing. I am eager to leverage my interdisciplinary knowledge to add significant value to a forward-thinking organization.

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Language

Serbian
Fluent
English
Fluent
German
Intermediate
Portuguese
Beginner
Macedonian
Intermediate

Work Experience

Senior Program Officer, Field Operations and Programs at American Councils for International Education: ACTR/ACCELS
July 1, 2025 - October 12, 2025
Devised and implemented HR and operations data collection procedures aligned with Headquarters requirements; collaborated with field offices in over 30 countries to centralize HR and field operations data; engineered trackers, reports, and handbooks; conducted global training to improve operational efficiency; enhanced performance evaluations, talent acquisition, onboarding/offboarding, and ensured consistency in job titles and corporate branding; monitored compliance with policies and local labor regulations. Recruited host families, teachers, conversation partners and internship providers for outbound programs in Serbia; organized orientations and cultural activities, managed social media and budgets; provided on-program support. Served on the Policy Advisory Committee contributing to GDPR and other global privacy and IT policies.
Field Operations Officer at American Councils for International Education: ACTR/ACCELS
March 1, 2021 - October 12, 2025
Advocated for and successfully centralized HR and salary data for locally employed staff across 30+ countries into a unified HRIS; formulated a systematic approach for tracking global operations data, enhancing data visibility, accessibility, and confidentiality on 30+ SharePoint sites; facilitated uniformity in job titles and supported corporate branding; supported the use of new IT platforms and efficiency across field offices; contributed to IT Committee and regional development opportunities. Designed and launched a two-way exchange program between the University of Belgrade and the University of Iowa, initially funded by the U.S. Embassy in Serbia.
Programs and Regional Operations Officer, Central and South East Europe at American Councils for International Education: ACTR/ACCELS
December 31, 2019 - October 12, 2025
Monitored regional operations and HR files for Central and South East Europe; recruited and interviewed new CSEE employees; secured and advised on computer equipment and licensed software; liaised with local and foreign government officials, ministries, academics, universities, and NGOs to foster collaboration; implemented U.S. Department of State-funded and other international education and cultural exchange programs, conducting country-wide recruitment, administering tests, interviewing applicants, providing on-program support, pre-departure orientations and re-entry seminars.
Office Director at American Councils for International Education: ACTR/ACCELS
February 1, 2016 - October 12, 2025
Actively liaised with local and foreign government officials, ministries, academics, universities, and NGOs to strengthen partnerships; implemented DoS-funded and other international education and cultural exchange programs, supporting inbound and outbound initiatives; authored program and recruitment materials; generated media coverage through interviews and press conferences.
Open World Facilitator – Community Foundations at Open World Program, USA
May 1, 2013 - October 12, 2025
Facilitated cultural translation for Serbian program participants during three eleven-day trips to Washington, DC, Akron (OH), and Bradenton (FL); provided translation and on-site support during meetings and events; contributed to theme-focused discussions and program activities.
Open World Facilitator – Youth Entrepreneurship at Open World Program, USA
May 1, 2013 - October 12, 2025
Facilitated cultural translation and program activities for Serbian participants during Open World trips; supported youth entrepreneurship themes and related discussions and exchanges.
Open World Facilitator – Asset Forfeiture at Open World Program, USA
May 1, 2013 - October 12, 2025
Facilitated cultural translation for participants during Open World trips focused on Asset Forfeiture; supported meetings and program activities in multiple locations.
Program Coordinator at American Councils for International Education: ACTR/ACCELS
February 1, 2009 - October 12, 2025
Implemented U.S. Department of State-funded scholarship programs for university teachers and high school students; organized orientations, trainings, seminars and conferences; developed local websites (Dreamweaver and WordPress); boosted social media presence and supported alumni activities.
Office Manager at American Councils for International Education: ACTR/ACCELS
August 1, 2005 - October 12, 2025
Established the Serbian rep office and later expanded to other SEE regions; implemented exchange programs for university teachers; translated and proofread documents; provided consecutive interpretation at meetings; managed finances and budgets; monitored local labor regulations and prepared contracts.
Proofreader / Ghost Writer at Freelance
February 1, 2021 - October 12, 2025
Ghostwriting and proofreading for 'The Unconventional Guide to the Russians' by Olga Zakharova Butler (remote); edited translations and prepared content for publication on Amazon.
Mentor at Fondacija Mozaik
May 1, 2021 - October 12, 2025
Mentor at Regional Youth Peace Lab event, policy writing competition for Western Balkan youth participants; program organized with RYCO and UN agencies.
Member of Selection Committee for Undergraduate Exchange Program at Open Society Institute, New York
February 1, 2010 - Present
Reviewed applications, interviewed Serbian semi-finalists, and selected finalists for undergraduate exchange program.
Translator at Encyclopedia Britannica
June 1, 2005 - October 12, 2025
English to Serbian translations for Britannica – Serbian edition.
Real Estate Agent at AmbassadorM Real Estate
September 1, 2002 - October 12, 2025
Responded to client inquiries, mediated contract negotiations, created a comprehensive real estate directory; translated documents and provided interpretation at meetings.
English Teacher / Financial Coordinator at Lingua Agency
February 1, 2002 - October 12, 2025
Taught English to groups of kindergarten students; developed teaching materials and syllabi; handled financial responsibilities.
Website Editor and Translator at Radio Index
August 1, 2001 - October 12, 2025
Edited and translated articles; selected and published English-language news on the website.
English Language Translator / Interpreter at Freelance
January 1, 1994 - Present
English-Serbian and Serbian-English translation and interpretation for meetings (ongoing).
Co-founder and President at Interdisciplina
October 1, 2025 - Present
Co-founded an NGO focusing on public health programs (nutrition, physical education, mental health, and environmental protection); responsible for strategy, program development, communications, and website development/SEO.
Content Creator and Social Media Manager at Nutricionizam Pro
October 1, 2025 - November 30, 2025
Created content and managed Instagram and YouTube accounts for nutrition plans, raw enzyme & chlorophyll supplements, and mental health support; led website development and SEO optimization.
Appointment Setter and Triage Caller at LumiTOT
September 1, 2025 - November 30, 2025
Participated in appointment setting and network marketing trainings; created Facebook content to generate leads and conducted triage calls.
Senior Program Officer, Field Operations and Programs at American Councils for International Education (ACTR/ACCELS)
April 1, 2021 - July 31, 2025
Devised and implemented HR and operations data collection procedures across 30+ overseas offices; engineered trackers, reports, handbooks, intranet channels; conducted global training; enhanced onboarding; recruited host families, teachers, conversation partners and internship providers; organized orientations & cultural activities; managed social media, budgets and on-program support.
Field Operations Officer at American Councils for International Education (ACTR/ACCELS)
January 1, 2020 - March 1, 2021
Centralized HR and salary data for 300+ locally employed staff across 30+ countries into a unified HRIS; tracked global operations data; supported IT platforms and branding; contributed to corporate branding initiatives; launched two-way exchange program between University of Belgrade and University of Iowa.
Programs and Regional Operations Officer, Central and South East Europe at American Councils for International Education (ACTR/ACCELS)
March 1, 2016 - December 31, 2019
Monitored regional operations and HR data; liaised with government officials, ministries, academics, universities, and NGOs to foster collaboration; implemented US Department of State-funded programs for university educators, professionals, interns, and students; conducted promotion and recruitment, administering tests, interviewing applicants, providing on-program support, pre-departure orientations and re-entry seminars.
Office Director at American Councils for International Education (ACTR/ACCELS)
March 1, 2009 - February 29, 2016
Liaised with government officials, ministries, academics, universities, and NGOs to strengthen partnerships; implemented exchange programs; updated and authored program and recruitment materials; boosted social media presence; generated media coverage through interviews and press conferences.
Open World Facilitator at Open World Program (U.S. Open World)
November 1, 2012 - May 31, 2013
Facilitated cultural translation for Serbian program participants during meetings at Congress in Washington, DC, and locations in Akron, OH and Bradenton, FL; coordinated logistics for three separate eleven-day trips.
Program Coordinator at American Councils for International Education (ACTR/ACCELS)
September 1, 2005 - February 28, 2009
Implemented U.S. Department of State-funded scholarship programs for university teachers and high school students; developed local websites (Dreamweaver and WordPress); boosted social media; coordinated community outreach, alumni and training events.
Office Manager at American Councils for International Education (ACTR/ACCELS)
October 1, 2002 - August 31, 2005
Established representative offices in Serbia and SEE; implemented exchange program for university teachers; conducted finance and budget tasks including salary calculations and monthly reports.
Proofreader/ Ghost Writer at Self-employed (Freelance)
August 1, 2020 - February 28, 2021
Ghostwriting and proofreading for 'The Unconventional Guide to the Russians' (Warsaw, Poland); remote collaboration.
English Teacher/Financial Coordinator at Lingua Agency
October 1, 2001 - February 1, 2002
Taught English to groups of kindergarten students, developed teaching materials and syllabi; handled financial responsibilities.
Programs and Regional Operations Officer at American Councils for International Education
March 1, 2016 - December 31, 2019
Monitored regional operations and HR data for Central and South East Europe; liaised with government officials, ministries, academics, universities, and NGOs; implemented U.S. Department of State-funded programs for educators, professionals, interns, and students; conducted promotion and recruitment, testing, interviewing, pre-departure orientations and re-entry seminars.
Office Director at American Councils for International Education, Belgrade
March 1, 2009 - February 29, 2016
Liaised with local and foreign government officials, ministries, academics, universities, and NGOs to strengthen partnerships; implemented inbound and outbound programs; updated materials; boosted social media presence and media coverage.
Open World Facilitator at Open World Program (U.S. Department of State)
November 1, 2012 - May 31, 2013
Facilitated cultural translation for Serbian program participants during meetings at Congress in Washington, DC, and at multiple locations in Akron, OH and Bradenton, FL over three trips.
Program Coordinator at American Councils rep office, Belgrade
September 1, 2005 - February 28, 2009
Implemented US Department of State-funded scholarship programs for university teachers and high school students; developed local websites (Dreamweaver and WordPress); boosted social media; coordinated community outreach, alumni and training events.
Office Manager at American Councils, SEE Region
October 1, 2002 - August 31, 2005
Established rep office in SEE; managed finance and budget tasks, including salary calculations and monthly reports; oversaw program logistics and operations.
Translator at Encyclopedia Britannica (Serbian Edition)
March 1, 2005 - June 30, 2005
English to Serbian translations for encyclopedia entries.
Proofreader / Ghost Writer at Freelance
August 1, 2020 - February 28, 2021
Ghostwriting and proofreading for the independently published book 'The Unconventional Guide to the Russians' by Olga Zakharova Butler.
Teaching English at Freelance
June 1, 1999 - Present
Teaching English in Serbia and remotely; developed courses tailored to the needs of students; experience with LMS LumiTOT.
Programs and Regional Operations Officer at American Councils for International Education (ACTR/ACCELS) – Central and South East Europe
March 1, 2016 - December 31, 2019
Monitored regional operations and HR data; liaised with government officials, ministries, academics, universities, and NGOs to foster collaboration; implemented US Department of State-funded international education and cultural exchange programs; conducted promotion and recruitment, testing, interviewing, on-program support, pre-departure orientations and re-entry seminars.
Open World Facilitator at Open World Program – American Councils
November 1, 2012 - May 31, 2013
Facilitated cultural translation for Serbian program participants during meetings at Congress in Washington, DC, and other locations in the US; supported program logistics and participant preparation.
Program Coordinator at American Councils for International Education, Belgrade
September 1, 2005 - February 28, 2009
Implemented US Department of State-funded scholarship programs for university teachers and high school students; developed local websites; boosted social media presence; coordinated community outreach, alumni activities and training events.
Office Manager at American Councils for International Education – SEE
October 1, 2002 - August 31, 2005
Played a crucial role in establishing the Belgrade representative office and expanding into SEE; managed finance and budgets, salary calculations, and administrative tasks; supported exchange program operations.
Appointment Setter and Triage Caller at Independent Contractor (remote)
September 1, 2025 - November 1, 2025
Participated in appointment setting and network marketing trainings; created content and managed a Facebook lead generation account; conducted triage calls.
Programs and Regional Operations Officer at American Councils for International Education (ACTR/ACCELS)
March 1, 2016 - December 1, 2019
Monitored regional operations and HR data; liaised with government officials, academics, universities and NGOs to advance exchange programs; oversaw promotion, recruitment, testing, interviews, and on-program support.
Open World Facilitator at Open World Program (US Congress)
November 1, 2012 - May 1, 2013
Facilitated cultural translation and logistics for Serbian participants during meetings in Washington, DC, and travel in Akron, Bradenton; themes included Community Foundations, Youth Entrepreneurship, Asset Forfeiture.
Office Manager at American Councils for International Education (ACTR/ACCELS) – South East Europe
October 1, 2002 - August 1, 2005
Key role in establishing the rep office in Serbia; managed budgets, salaries, and financial reporting; supported exchange programs.
Translator at Encyclopedia Britannica – Serbian Edition
March 1, 2005 - June 1, 2005
English to Serbian translations for encyclopedia content.
English Teacher / Financial Coordinator at Lingua Agency
October 1, 2001 - February 1, 2002
Taught English to groups of kindergarten students; developed syllabi; handled financial responsibilities.
Appointment Setter and Triage Caller at Self-Employed / Freelance
September 1, 2025 - November 1, 2025
Participated in appointment setting and network marketing trainings; created content and Facebook lead generation; conducted triage calls.
Senior Program Officer, Field Operations and Programs at American Councils for International Education: ACTR/ACCELS
April 1, 2021 - July 1, 2025
Devised HR and operations data collection procedures across 30+ overseas offices; built trackers, handbooks, intranet resources and delivered global training; enhanced recruitment and on-boarding.
Field Operations Officer at American Councils for International Education: ACTR/ACCELS
January 1, 2020 - March 1, 2021
Centralized HR and salary data for 300+ staff across 30+ countries; unified data visibility and supported IT initiatives and exchange program launches.
Office Director at American Councils for International Education
March 1, 2009 - February 1, 2016
Liaised with government officials, ministries, universities and NGOs; led inbound/outbound international education and cultural exchange programs; authored materials and boosted social media presence.
Open World Facilitator at Open World Program
November 1, 2012 - May 1, 2013
Facilitated cultural translation for Serbian participants during trips to Congress and multiple locations in the USA; themes included Community Foundations, Youth Entrepreneurship and Asset Forfeiture.
Program Coordinator at American Councils for International Education
September 1, 2005 - February 1, 2009
Implemented US Department of State-funded scholarships for university teachers and high school students; developed local websites and boosted social media presence; coordinated outreach and events.
Office Manager at South East Europe
October 1, 2002 - August 1, 2005
Helped establish American Councils rep office in Serbia and other SEE countries; managed finances, budgets and salaries.
Member of Selection Committee for Undergraduate Exchange Program at Encyclopedia Britannica
February 1, 2010 - Present
Reviewed applications, interviewed Serbian semi-finalists, and selected finalists.
Appointment Setter and Triage Caller at Independent Contract / Los Angeles (Remote)
September 1, 2025 - November 1, 2025
Participated in over a dozen appointment setting and network marketing trainings. Created content and developed Facebook account for lead generation; conducted triage calls.
Open World Facilitator at Open World / various locations (US Embassy program)
November 1, 2012 - May 1, 2013
Facilitated cultural translation for a group of Serbian program participants during meetings at Congress in Washington, DC, and at locations in Akron, OH and Bradenton, FL during three separate eleven-day trips. Themes included Community Foundations, Youth Entrepreneurship, and Asset Forfeiture.
Office Manager at American Councils for International Education (ACTR/ACCELS) – Southeast Europe
October 1, 2002 - August 1, 2005
Played a crucial role in establishing the rep office in Serbia and later in other SEE countries. Managed finance and budget processes, including monthly budget requests and salary calculations; contributed to regional expansion.
Proofreader/Ghost Writer at Freelance
August 1, 2020 - February 1, 2021
Ghostwriting and proofreading for The Unconventional Guide to the Russians by Olga Zakharova Butler (remote, Warsaw, Poland).
Translator at Encyclopedia Britannica - Serbian Edition
March 1, 2005 - June 1, 2005
English to Serbian translations for Encyclopedia Britannica - Serbian Edition.
Programs and Regional Operations Officer at Central and South East Europe, American Councils
March 1, 2016 - December 1, 2019
Monitored regional operations and HR data; liaised with government officials, ministries, universities and NGOs to foster collaboration; implemented DoS-funded and other international education programs, including outreach, testing, interviewing, orientations and on-program support.
Office Manager at South East Europe, American Councils
October 1, 2002 - August 1, 2005
Played a key role in establishing the rep office in Serbia and later in SEE; managed finance, budget reporting and salaries; oversaw exchange program operations.
Open World Facilitator at Open World (Theme: Community Foundations / Youth Entrepreneurship / Asset Forfeiture)
November 1, 2012 - May 1, 2013
Facilitated cultural translation and program participation for Serbian participants during trips to Washington, Akron, and Bradenton as part of Open World programs.
Appointment Setter and Triage Caller at Los Angeles, USA (Remote)
September 1, 2025 - November 1, 2025
Participated in appointment setting and network marketing trainings; content creation and Facebook lead generation; conducted triage calls.
Office Director at American Councils for International Education – Belgrade
March 1, 2009 - February 29, 2016
Liaised with government officials and NGOs to strengthen partnerships; implemented inbound and outbound programs; authored program materials and recruitment materials; boosted social media presence and secured media coverage.
Open World Facilitator at Open World (themes: Community Foundations, Youth Entrepreneurship, Asset Forfeiture)
November 1, 2012 - May 31, 2013
Facilitated cultural translation for Serbian program participants during meetings at Congress in Washington, DC and in Akron, OH and Bradenton, FL across three trips.
Office Manager at American Councils for International Education – South East Europe
October 1, 2002 - August 31, 2005
Helped establish the rep office in Serbia and later the SEE region; managed finance and budgets; salaries processing; program administration for university teachers.
Mentor at Fondacija Mozaik – Regional Youth Peace Lab
April 1, 2021 - May 31, 2021
Mentored participants at policy writing competition for youth from Western Balkan countries; funded by RYCO and UN bodies.
Member of Selection Committee at Undergraduate Exchange Program
February 1, 2010 - Present
Reviewed applications, interviewed Serbian semi-finalists, and selected finalists for undergraduate exchange.
Program Facilitator at Open World – Community Foundations
November 1, 2012 - May 31, 2013
Open World program facilitation and cultural translation support during visits.

Education

Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - December 31, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - December 31, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - December 31, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - January 1, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - January 1, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - January 1, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - December 31, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - December 31, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - December 31, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - January 1, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - January 1, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - January 1, 2001
Master of Organizational Sciences at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - January 1, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - January 1, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - January 1, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - January 1, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - January 1, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - January 1, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - January 1, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - January 1, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - January 1, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - December 31, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - December 31, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - December 31, 2001
Master of Organizational Sciences in Information Systems and Technologies at University of Belgrade, Faculty of Organizational Sciences
January 1, 2007 - December 31, 2009
Certificate in Professional English Translation/Interpretation at Association of Scientific and Technical Translators of Serbia
January 1, 2003 - December 31, 2004
Bachelor of Arts in English Language and Literature at University of Belgrade, Faculty of Philology
January 1, 1995 - December 31, 2001

Qualifications

Certificate in Professional English Translation/Interpretation
January 1, 2003 - December 31, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - January 1, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - December 31, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - January 1, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - January 1, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - January 1, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - January 1, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - December 31, 2004
Certificate in Professional English Translation/Interpretation
January 1, 2003 - December 31, 2004

Industry Experience

Education, Non-Profit Organization, Government, Professional Services, Media & Entertainment, Software & Internet, Other