Available to hire
I am a Technical Leader and Senior Software Engineer with over 15 years delivering enterprise-grade solutions across education, finance, telecommunications, and technology. I specialize in API design, system integration, and cloud architecture, and I thrive on guiding cross-functional teams through complex digital transformation efforts. I have a strong track record modernizing legacy systems, building scalable platforms, and delivering measurable business outcomes while mentoring engineers to grow their skills and confidence.
Currently based in Perth, I have led distributed teams across Asia and contributed to large-scale projects at universities, banks, and telecom providers. I am passionate about crafting robust architectures, championing Agile practices, and continuously improving development processes to accelerate value while maintaining quality and reliability.
Skills
Language
English
Fluent
Work Experience
Senior Software Engineer at Singapore Management University
September 30, 2025 - October 13, 2025Enhanced the university's Learning Management System by designing and developing API integrations that automated administrative workflows, reducing manual processing time by 30%. Implemented performance optimizations improving system response time by 30% during peak usage. Created intuitive instructor tools with 90% positive feedback from faculty. Managed offshore development team and mentored junior developers, resulting in 35% faster project delivery and improved code quality.
Application Developer & Support at Maybank Securities
January 31, 2023 - October 13, 2025Led the digital transformation of client onboarding processes, resulting in 70% faster account creation and improved compliance. Architected and implemented automated validation solution integrating multiple API services (Capital Market Risk Advisor, Singapore Commercial Credit Bureau, Singapore Exchange). Reduced manual processing errors by 90% through automation of client account creation using Silverlake's SUBS8 API. Maintained and enhanced multiple corporate websites and administered the Umbraco CMS, streamlining content workflows and reducing publication delays. Established as the team's integration specialist, resolving complex technical challenges across multiple systems.
Automation Engineer at Singtel
May 31, 2022 - October 13, 2025Developed network monitoring tools for SD-WAN devices that increased issue detection rate by 80%. Integrated monitoring systems with ServiceNow, enabling proactive issue resolution that reduced customer-reported incidents by 35%. Implemented Scrum practices that improved team velocity and reduced delivery time by 20%. Created automation scripts that eliminated 10+ hours of weekly manual network maintenance tasks.
Product Development Lead Engineer at Singtel
October 31, 2021 - October 13, 2025Led a distributed team of 14 professionals across Asia, delivering critical services and APIs on time and within budget. Served as Scrum Master for 3 cross-functional teams, achieving 30% improvement in sprint completion rate. Made strategic decisions on tech stack, tools, frameworks, and architecture based on project constraints, available resources, and stakeholder requirements. Mentored junior engineers by advocating and practicing software development best practices, improving team capabilities and code quality.
Product Development Engineer at Singtel
July 31, 2019 - October 13, 2025Migrated on-premise applications to AWS serverless architecture, reducing operational costs by 60%. Built CI/CD pipelines that decreased deployment time from days to hours and eliminated 90% of deployment-related issues. Developed middleware solutions for Microsoft 365 integration, automating management for hundreds of tenants and 10,000+ licenses through Cloud Service Provider APIs. Collaborated with product managers to design technical solutions that aligned with business objectives and market needs.
Application Developer at Singtel
July 31, 2017 - October 13, 2025Developed SaaS products that digitalized core SME processes, resulting in 70% reduction in manual work. Enhanced marketplace platform capabilities, enabling 50% growth in vendor onboarding capacity. Resolved critical technical issues as L2/L3 support, maintaining 99.9% platform uptime. Implemented performance optimizations that improved application response time by 30%.
Senior Software Developer at GulfCrafts
April 30, 2015 - October 13, 2025Designed and developed a comprehensive ERP system that digitalized operations across 7 business departments. Reduced manual processing time by 80% through automation of key business processes. Created detailed documentation and conducted training for 50+ employees, ensuring successful system adoption. Provided 24/7 technical support, maintaining 99% system availability.
Application Development Technical Lead at Volend ay
March 31, 2013 - October 13, 2025Led 3 development teams across multiple time zones (US, UK, AU) for enterprise client projects. Managed resources and timelines for a system supporting 200+ site deployments during multi-store rollouts and large-scale implementation projects. Recruited and mentored developers, fostering team growth and organizational excellence.
Application Development Technical Lead at FUJITSU
June 30, 2011 - October 13, 2025Developed mobile solution for field sales that increased customer visits per day by 30% and order accuracy by 90%. Created backend system that consolidated transaction data, providing real-time analytics for executive decision-making. Built mobile device prototypes and compatibility testing frameworks that reduced field issues by 70%. Conducted hands-on training for 100+ field sales agents, achieving 70% adoption rate within first month.
Senior Software Engineer at Singapore Management University
September 30, 2025 - October 13, 2025Enhanced the university's Learning Management System by designing and integrating APIs and custom tools to automate administrative workflows, yielding a 30% reduction in manual processing and a 30% improvement in system performance during peak usage. Built intuitive instructor tools with high faculty satisfaction (≈90% positive feedback) and led an offshore development team, mentoring junior engineers to deliver features faster and with improved code quality.
Application Developer & Support at Maybank Securities
January 31, 2023 - October 13, 2025Led digital transformation of client onboarding, architecting automated validation across Capital Market Risk Advisor, Singapore Commercial Credit Bureau, and Singapore Exchange via API integrations. Reduced manual errors by 90% through automation of account creation with Silverlake SUBS8 API. Maintained Umbraco CMS and optimized content workflows; established as integration specialist across multiple systems.
Automation Engineer at SINGTEL
May 31, 2022 - October 13, 2025Developed network monitoring tools for SD-WAN devices; integrated monitoring with ServiceNow to enable proactive issue resolution, reducing customer-reported incidents by 35%. Implemented Scrum to boost team velocity and created automation scripts to eliminate 10+ hours of weekly manual maintenance.
Product Development Lead Engineer at SINGTEL
October 31, 2021 - October 13, 2025Led a distributed team of 14 across Asia, delivering critical services and APIs on time and within budget. Served as Scrum Master for three cross-functional teams, driving a 30% improvement in sprint completion rate. Guided technology decisions and mentored engineers to improve code quality.
Product Development Engineer at SINGTEL
July 31, 2019 - October 13, 2025Migrated on-premise applications to AWS serverless architecture, cutting operational costs by 60%. Built CI/CD pipelines reducing deployment time from days to hours and eliminating 90% of deployment-related issues. Developed middleware solutions for Microsoft 365 integration, automating management for hundreds of tenants and 10,000+ licenses through Cloud Service Provider APIs.
Application Developer at SINGTEL
July 31, 2017 - October 13, 2025Developed SaaS products that digitalized core SME processes, resulting in 70% reduction in manual work. Enhanced marketplace platform capabilities, enabling 50% growth in vendor onboarding capacity. Resolved critical technical issues as L2/L3 support, maintaining 99.9% platform uptime. Implemented performance optimizations that improved application response time by 30%.
Senior Software Developer at GULFCRAFTS
April 30, 2015 - October 13, 2025Designed and developed a comprehensive ERP system that digitalized operations across 7 business departments. Reduced manual processing time by 80% through automation of key business processes. Created detailed documentation and conducted training for 50+ employees, ensuring successful system adoption. Provided 24/7 technical support, maintaining 99% system availability.
Application Development Technical Lead at VOLENDAY
March 31, 2013 - October 13, 2025Led 3 development teams across multiple time zones (US, UK, AU) for enterprise client projects. Managed resources and timelines for a system supporting 200+ site deployments during multi-store rollouts and large-scale implementation projects. Recruited and mentored highly competent developers through technical guidance and performance plans.
Application Development Technical Lead at FUJITSU
June 30, 2011 - October 13, 2025Developed mobile solution for field sales that increased customer visits per day by 30% and order accuracy by 90%. Created backend system that consolidated transaction data, providing real-time analytics for executive decision-making. Built mobile device prototypes and compatibility testing frameworks that reduced field issues by 70%. Conducted hands-on training for 100+ field sales agents, achieving 70% adoption rate within first month.
Education
Bachelor of Science in Computer Science at Ateneo de Naga University - Philippines
January 11, 2030 - October 13, 2025Bachelor of Science in Computer Science at Ateneo de Naga University - Philippines
January 11, 2030 - October 13, 2025Qualifications
Industry Experience
Software & Internet, Education, Financial Services, Professional Services, Manufacturing, Media & Entertainment, Telecommunications
Skills
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