Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am an experienced Software QA Engineer with a strong emphasis on quality, reliability, and continuous improvement. I am proficient in both manual and automated testing, test planning, and thorough defect identification. I collaborate with cross-functional teams to ensure efficient, high-quality software delivery. I am dedicated to delivering robust, customer-focused solutions that align with business goals and exceed expectations.…I am an experienced Software QA Engineer with a strong emphasis on quality, reliability, and continuous improvement. I am proficient in both manual and automated testing, test planning, and thorough defect identification. I collaborate with cross-functional teams to ensure efficient, high-quality software delivery. I am dedicated to delivering robust, customer-focused solutions that align with business goals and exceed expectations.

Umar Shahid

Web Developer, Front-End Developer, Back-End Developer, +5





I am an experienced Software QA Engineer with a strong emphasis on quality, reliability, and continuous improvement. I am proficient in both manual and automated testing, test planning, and thorough defect identification. I collaborate with cross-functional teams to ensure efficient, high-quality software delivery. I am dedicated to delivering robust, customer-focused solutions that align with business goals and exceed expectations.…I am an experienced Software QA Engineer with a strong emphasis on quality, reliability, and continuous improvement. I am proficient in both manual and automated testing, test planning, and thorough defect identification. I collaborate with cross-functional teams to ensure efficient, high-quality software delivery. I am dedicated to delivering robust, customer-focused solutions that align with business goals and exceed expectations.

Available to hire

I am an experienced Software QA Engineer with a strong emphasis on quality, reliability, and continuous improvement. I am proficient in both manual and automated testing, test planning, and thorough defect identification. I collaborate with cross-functional teams to ensure efficient, high-quality software delivery. I am dedicated to delivering robust, customer-focused solutions that align with business goals and exceed expectations.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Senior Software Quality Assurance Engineer at Ascertia - An Infocert Company (PKI Domain)

May 2, 2022 - Present

On the Hybrid Chat project, focused on delivering high-quality solutions to enhance customer satisfaction. Worked on CRM integrations and AI-driven features to support seamless agent operations across multiple channels. Planned, designed, and executed comprehensive test cases for digital signatures, authentication, and encryption-based features. Reviewed feature designs, estimated stories, and decomposed tasks into QA-aligned sub-tasks. Performed UAT, led client-facing demonstrations, and maintained test evidence for audits. Managed the full defect lifecycle with JIRA; conducted regression and performance testing to validate system stability. Supported CI/CD by running automated tests and analyzing results, and generated security compliance reports (NIST/NetSPI) to ensure release readiness.

Senior QA Engineer at Ascertia - An Infocert Company (PKI Domain)

May 2, 2022 - October 13, 2025

Expert in PKI, digital signatures, and cryptographic validation with a track record of testing digital signature workflows and compliance requirements. Led test planning, wrote and executed test cases, and identified defects across authentication and encryption features. Coordinated with cross-functional teams to ensure secure digital transactions, performed regression and performance testing, and maintained test evidence for audit and compliance purposes. Managed the full defect lifecycle using JIRA, conducted thorough regression testing, and supported CI/CD processes to ensure release readiness.

Senior Software Quality Assurance Engineer at Ascertia AI Infocert Company (PKI domain)

May 1, 2022 - Present

Led QA activities on a PKI-domain Hybrid Chat project, focusing on security and cryptographic validation. Planned and executed manual and automated tests, authored detailed test cases and scripts, and maintained test evidence. Managed test environments and data, integrated Jira, Github, and Bitbucket for traceability, and implemented CI/CD-driven testing with Playwright, Cypress, Selenium, and JMeter. Conducted API testing (Postman) and security testing (OWASP ZAP, Burp Suite); performed defect identification and root-cause analysis. Executed regression and performance tests to ensure system stability after updates, and produced documentation for audits and regulatory compliance (eIDAS, GDPR, NIST, ISO 27001). Collaborated with cross-functional teams including AI engineers, product managers, and developers to ensure timely delivery and alignment with business goals.

Senior Software Quality Assurance Engineer at ExpertFlow Pvt Ltd

May 1, 2022 - Present

Lead QA engineer on the Hybrid Chat project, focusing on delivering high-quality solutions to enhance customer satisfaction. Responsible for designing and executing manual and automated tests, developing test plans and cases, performing defect triage and root-cause analysis, and maintaining test scripts. Collaborates with cross-functional teams to ensure timely, reliable software delivery aligned with business goals. Establishes test environments and evaluates new tools and frameworks to improve QA processes across the SDLC. Manages the defect lifecycle in JIRA, tracks metrics, and provides actionable feedback for continuous quality improvements.