Receptionist cum Cashier at ES Dubai - Business English

Provided exceptional customer service to international customers, ensuring a warm, professional, and welcoming environment; assisted students from various cultural backgrounds, adapting communication and service delivery to accommodate different expectations; managed front desk operations, including greeting students, handling inquiries, scheduling classes, processing payments, and maintaining accurate financial records.

Customer Care Attendant at North Star California Resort

Greeted customers warmly and responded promptly to inquiries; increased repeat business, fostering strong relationships with clients through exceptional service delivery; facilitated seamless skate rentals, ensuring every customer enjoyed a memorable and stress-free experience on the ice.

Customer Assistant and Social Media at Kumon Learning Centre

Provided excellent customer service and maintained a friendly, positive attitude to clients interested in acquiring our services; demonstrated exceptional problem-solving abilities to resolve customer complaints quickly and effectively online and in-person; produced ideas, videos, editing and social media management; participated actively in team meetings sharing insights that contribute to continuous improvement.