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Hi there! I'm Zuraida Ruiz, a bilingual translator/interpreter and administrative professional based in Anaheim, CA. I bring strong communication, organizational skills, and attention to detail to help families access services and organizations operate efficiently. I have experience translating and interpreting documents for immigration processes, assisting with applications, and providing frontline patient support in healthcare and non-profit settings. I thrive in fast-paced environments, collaborate with diverse teams, and adapt to new software like Word, Excel, and CRM. My goal is to deliver accurate, timely service while protecting client information and maintaining high standards of confidentiality. I enjoy building relationships with clients and colleagues to achieve positive outcomes.…Hi there! I'm Zuraida Ruiz, a bilingual translator/interpreter and administrative professional based in Anaheim, CA. I bring strong communication, organizational skills, and attention to detail to help families access services and organizations operate efficiently. I have experience translating and interpreting documents for immigration processes, assisting with applications, and providing frontline patient support in healthcare and non-profit settings. I thrive in fast-paced environments, collaborate with diverse teams, and adapt to new software like Word, Excel, and CRM. My goal is to deliver accurate, timely service while protecting client information and maintaining high standards of confidentiality. I enjoy building relationships with clients and colleagues to achieve positive outcomes.

Zuraida Ruiz

Writer, Copywriter, Voiceover Artist, +2

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Hi there! I'm Zuraida Ruiz, a bilingual translator/interpreter and administrative professional based in Anaheim, CA. I bring strong communication, organizational skills, and attention to detail to help families access services and organizations operate efficiently. I have experience translating and interpreting documents for immigration processes, assisting with applications, and providing frontline patient support in healthcare and non-profit settings. I thrive in fast-paced environments, collaborate with diverse teams, and adapt to new software like Word, Excel, and CRM. My goal is to deliver accurate, timely service while protecting client information and maintaining high standards of confidentiality. I enjoy building relationships with clients and colleagues to achieve positive outcomes.…Hi there! I'm Zuraida Ruiz, a bilingual translator/interpreter and administrative professional based in Anaheim, CA. I bring strong communication, organizational skills, and attention to detail to help families access services and organizations operate efficiently. I have experience translating and interpreting documents for immigration processes, assisting with applications, and providing frontline patient support in healthcare and non-profit settings. I thrive in fast-paced environments, collaborate with diverse teams, and adapt to new software like Word, Excel, and CRM. My goal is to deliver accurate, timely service while protecting client information and maintaining high standards of confidentiality. I enjoy building relationships with clients and colleagues to achieve positive outcomes.

Available to hire

Hi there! I’m Zuraida Ruiz, a bilingual translator/interpreter and administrative professional based in Anaheim, CA. I bring strong communication, organizational skills, and attention to detail to help families access services and organizations operate efficiently. I have experience translating and interpreting documents for immigration processes, assisting with applications, and providing frontline patient support in healthcare and non-profit settings.

I thrive in fast-paced environments, collaborate with diverse teams, and adapt to new software like Word, Excel, and CRM. My goal is to deliver accurate, timely service while protecting client information and maintaining high standards of confidentiality. I enjoy building relationships with clients and colleagues to achieve positive outcomes.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Work Experience

Translator/Interpreter at Esperanza Project and Catholic Charities – Los Angeles

January 1, 2019 - Present

Translating and interpreting an array of documents (handwritten statements, birth certificates, certified declarations, asylum interviews, psychological evaluations, permanent status interviews, etc.). Assistance in filling out immigration applications.

Patient Service Representative, Bilingual at Centauri Health Solutions

March 1, 2022 - October 13, 2025

Meet with under-insured or uninsured patients to explore eligibility program solutions and options. Review referrals to determine eligibility, begin application process when possible. Interview patients; analyze potential reimbursement and determine eligibility. Introduce services and set expectations for process and communication to ensure patient understanding. Partner with patients to ensure understanding and assist with questions during the application process. Obtain and manage all needed forms from patients, and follow up throughout process. Identify additional patient needs and direct to appropriate agencies. Maintain data integrity with accurate documentation and ensure data security.

Front Desk Specialist at Diaz Moreno and Associates

August 1, 2020 - October 13, 2025

Answer phones, relay messages, appointment setting/reminders, making labels and filing, assisting tax preparers.

Office Manager/Optician at Forman Optometrist

September 1, 2015 - October 13, 2025

Appointment setting and reminders; assist doctor in exams; translating for non-English-speaking patients; dispense glasses and explain proper care; contact patients with past due payments; back and front office admin duties.

Phone Operator at Ability Answering Service

April 1, 2007 - October 13, 2025

In charge of over 300 accounts; handle 30–90 calls daily; take messages and relay to appropriate party; on-call for doctors; scheduling for industrial companies; maintain daily logs; input data into system.

Translator/Interpreter at Esperanza Project and Catholic Charities

January 1, 2019 - Present

Translating and interpreting an array of documents (handwritten statements, birth certificates, asylum interviews, psychological evaluations, permanent status interviews, etc.). Assisted clients in filling out immigration applications and provided language support throughout the process.

Patient Service Representative, Bilingual at Centauri Health Solutions

March 1, 2022 - October 13, 2025

Meet with under-insured or uninsured patients to identify eligibility program options; review referrals; initiate application processes; interview patients; analyze potential reimbursement and determine eligibility; explain services and set expectations; obtain and manage required forms; coordinate with agencies and hospital staff; maintain data integrity in systems; support client and team communication.

Front Desk Specialist at Diaz Moreno and Associates

August 1, 2020 - October 13, 2025

Answer phones, relay messages, appointment setting and reminders, label creation, file organization, and support for tax preparation activities.

Office Manager/Optician at Forman Optometrist

September 1, 2015 - October 13, 2025

Appointment setting and reminders; assist Dr. in exams; translate for non-English-speaking patients; dispense glasses and explain care; contact patients behind on payments; perform front and back office administrative duties.

Phone Operator at Ability Answering Service

April 1, 2007 - October 13, 2025

Managed over 300 client accounts; handled 30–90 calls daily; took and relayed messages; on-call for doctors; scheduled for industrial clients; maintained daily logs and input data into systems.