Elizabeth Dimitrova

Senior Business Analyst at Bulgarian National Bank (BNB) Directorate of Information Technology

Management of Bulgarian and EU-funded projects – coordinating and managing projects at national and European levels, ensuring compliance with financial regulations and alignment with Eurozone policies. Experience with Agile and Scrum (sprint planning, backlog maintenance, daily stand-ups) and Waterfall methodologies. Proficient in Jira and Confluence for tracking progress, documenting requirements, and coordinating testing activities. Performed business process analysis and optimization (GAP, SWOT analyses), created models and diagrams (UML/ArchiMate), and prepared BRDs and FSDs. Created test scenarios and led UAT to ensure solutions meet business needs and user expectations. Worked on regulatory compliance & cybersecurity initiatives and stakeholder engagement.

Business Analyst/Product Owner at Procredit Bank LTD

Worked within Agile/Scrum frameworks (sprint planning, backlog grooming, daily standups). Created test scenarios and test cases; executed UAT using Jira/Confluence. Conducted in-depth analysis of business processes and systems, gathered and documented requirements and functional specs. Defined project scope, objectives and deliverables with stakeholders; translated user needs into artifacts; facilitated communication between technical and non-technical teams. Identified and mitigated risks across the SDLC.

Business Analyst – Financial Planning at Inter Ion LTD

Conducted financial analysis of corporate clients, prepared and submitted financial reports, processed and analyzed accounting documents. Identified inefficiencies and suggested process improvements. Collaborated with finance teams and senior management.

Quality Assurance Analyst & Project Manager at Codix Bulgaria LTD

Ensured software quality through manual and automated test case development, defect management, and performance testing. Managed projects, coordinated cross-functional teams, tracked defects in Jira, and performed performance testing with JMeter/LoadRunner. Led QA activities across Agile/Scrum deliveries and facilitated stakeholder communications.

Business Analyst – Financial Planning at DSK Bank LTD

Corporate customer analysis and financial risk assessment. Led CRM project development (Microsoft Dynamics 365), including data migration, integration, and UAT. Prepared financial reports and analyzed accounting documents; supported CRM modules and data management.

Trader at Athens Stock Exchange / Orange Partners A.E.P.E.Y.

Full spectrum trading and client service in securities (shares and bonds) across Greek markets.

Portfolio Specialist & Sales at United Bulgarian Bank LTD

Handled existing customers, developed consumer base, managed credit products, contracts for electronic banking, transfers, and ATM management.

Bank Treasurer at Piraeus Bank Bulgaria LTD

Opening/closing of accounts, client base development, vault and ATM cash management.

Senior Business Analyst at Bulgarian National Bank (BNB), Directorate of Information Technology

Managing Bulgarian and EU-funded projects; coordinating and managing projects at national and European levels; ensuring compliance with financial regulations and alignment with Eurozone policies. Led Agile/Scrum processes (sprint planning, backlog maintenance, daily stand-ups) and Waterfall projects; utilized Jira/Confluence for tracking, requirements, test scenarios, and cross-team collaboration. Performed business process analysis, GAP & SWOT analyses, and enterprise architecture modeling (UML, ArchiMate); created BRD/FSD, test scenarios/UAT, and supported regulatory compliance and cybersecurity initiatives.

Business Analyst/Product Owner at Procredit Bank LTD

Worked with Agile/Scrum; sprint planning, backlog preparation and daily standups. Created test scenarios/cases, conducted UAT; gathered and documented comprehensive business requirements and functional specifications. Defined project scope, objectives and deliverables with stakeholders; translated user needs into artifacts; facilitated communication between technical and non-technical teams; identified risks and proposed solutions throughout the SDLC.

Business Analyst – Financial Planning at Ion (Inter Ion) LTD

Conducted financial analysis of corporate clients; prepared and submitted financial reports; processed and analyzed accounting documents; identified inefficiencies and suggested process improvements; collaborated with finance teams and senior management.

Quality Assurance Analyst & Project Manager at Codix Bulgaria LTD

Ensured software quality through manual/ automated test case development, defect management and performance testing; managed projects and coordinated cross-functional teams. Conducted load, stress and scalability tests using JMeter and LoadRunner; created test scenarios, plans and acceptance criteria. Worked in Agile/Scrum; engaged with clients and internal teams to ensure successful delivery of high-quality software solutions.

Business Analyst – Financial Planning at DSK Bank LTD

Corporate customer analysis and financial risk assessment; CRM development/implementation (Microsoft Dynamics 365); data migration, UAT; CRM integration features; prepared financial reports and analyzed accounting documents.

Trader at Trading in Athens Stock Exchange/ Orange Partners A.E.P.E.Y.

Portfolio Specialist & Sales at United Bulgarian Bank LTD

Handling of existing customers; development of consumer base; maintenance and sales of banking products; electronic banking setups; ATM management and reconciliations.