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I take a thoughtful, people-centered approach to leadership,balancing high standards, clear execution, and a strong investment in my team. In fast-paced environments, I build systems that support both performance and growth. My focus is on results, but I believe real impact comes from teams that are aligned, confident, and empowered.At CBRE, supporting DoorDash headquarters, I lead workplace experience services across workflows, design, AI systems, technology tools, logistics, and events. I stay actively involved—listening, guiding, and connecting daily work to broader goals. Our focus is not just task completion, but delivering a seamless experience with care and precision.I prioritize clarity, accountability, and continuous improvement. I streamline operations, solve problems efficiently, and invest in team development through intentional training and open communication. I believe excellence is a shared goal, best achieved when people feel supported and motivated.Together, we have strengthened our operations—simplifying workflows, anticipating client needs, and elevating service quality. I foster a culture of safety, communication, and recognition, ensuring every team member feels valued and prepared.My leadership is rooted in service and consistency. Years of volunteering at HonorHealth taught me the value of steady care and thoughtful action. I later earned the STAR Scholarship and graduated cum laude from Barrett, the Honors College at Arizona State University with a degree in Psychology.I build teams that thrive—strong, capable, and ready to deliver with purpose.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Work Place Experience Coordinator at CBRE - Corporate Office, Tempe, AZ
April 1, 2025 - October 14, 2025Reduced onboarding time by 50% by designing and deploying a DocuSign–Jira waiver system across three hubs, processing 1,000+ waivers. Improved compliance and visual security by leading installation of privacy film across internal office spaces. Delivered professional development sessions on workplace safety and diversity to enhance team capability. Planned and executed events (virtual and in-person) to strengthen engagement and culture. Maintained 100% stock availability by managing inventory and vendor deliveries via Google Sheets and Jira tracking workflows.
Administrative Assistant at Boys & Girls Club of Greater Scottsdale, AZ
April 1, 2025 - October 14, 2025Greeted and assisted members, families, donors, and visitors to create a professional and welcoming first impression. Managed check-in and check-out processes using a member tracking system to maintain accurate attendance records.
Volunteer Financial Literacy Instructor at Junior Achievement @ Starlight Park Elementary, Maryvale, AZ
May 1, 2023 - October 14, 2025Led four-week financial literacy programs for elementary students, teaching budgeting, saving, and goal-setting through age-appropriate hands-on activities. Enhanced classroom leadership, cross-cultural communication, and public speaking in an inclusive learning environment. Expanded class access through timely referrals to community resources.
Volunteer Clinical Assistant at HonorHealth Shea, Scottsdale, AZ
January 1, 2018 - PresentCoordinated communication between patients, families, medical staff, and regulatory agencies to streamline care delivery. Resolved patient concerns by interviewing patients and representatives to identify needs and implement solutions. Researched and supported risk management through data collection and analysis of patient encounters. Developed brochures and educational materials to raise awareness of healthcare services.
Work Place Experience Coordinator
April 30, 2025 - October 14, 2025Handled phone inquiries by answering, transferring calls, and relaying messages to ensure smooth communication. Led facility tours for prospective families, explaining programs, services, and membership benefits. Promoted programs and events by sharing details and engaging with visitors to encourage participation. Performed administrative tasks including data entry, document preparation, and record management. Coordinated with program staff to support event planning, registration, and participant communication. Maintained reception area to ensure a safe, organized, and inviting environment. Provided clear information to parents and guardians regarding schedules, fees, and program details. Supported fundraising initiatives through event coordination, guest relations, and promotional material distribution.
Volunteer Financial Literacy Instructor at Junior Achievement
May 1, 2023 - October 14, 2025Led annual four-week financial literacy programs to elementary students learning English. Delivered interactive lessons on budgeting, saving, and goal-setting through age-appropriate, hands-on activities. Enhanced classroom leadership, cross-cultural communication, and public speaking skills while fostering an inclusive learning environment.
Volunteer Clinical Administrative Assistant at Honor Health Shea
May 1, 2023 - October 14, 2025Streamlined care delivery by coordinating communication between patients, families, medical staff, and regulatory agencies. Resolved concerns promptly by interviewing patients and representatives to identify needs and implement solutions. Improved referral efficiency by maintaining a comprehensive database of community resources. Expanded care access through timely referrals to specialized health care services. Addressed patient issues by investigating inquiries and complaints in collaboration with medical staff. Simplified complex information by explaining policies, procedures, and services in accessible terms. Enhanced service quality by training staff and volunteers on patient rights, guest relations, and health care protocols. Informed process improvements through collection and analysis of patient encounter data. Supported risk management by researching legal and medical guidelines. Increased awareness of health care services by developing brochures, newsletters, and educational m
Administrative Assistant at Boys & Girls Clubs of Greater Scottsdale (Fountain Hills, AZ)
April 1, 2025 - October 14, 2025Greeted and assisted members, families, donors, and visitors to create a professional and welcoming first impression. Managed check-in and check-out processes using a member tracking system to maintain accurate attendance records. Directed graphic design for branding signage, digital communications, and visual assets across multiple hubs. Enhanced operations by identifying process gaps and implementing creative solutions. Maintained 100% stock availability by managing inventory and vendor deliveries via Google Sheets and Jira tracking workflows. Delivered professional development sessions on workplace safety and diversity to enhance team capability. Planned and executed events in Chicago (virtual) and Tempe (in-person) to strengthen engagement and culture.
Volunteer Finance Literacy Instructor at Starlight Park Elementary, Maryvale, AZ
May 1, 2021 - PresentTaught annual four-week financial literacy programs to elementary students learning English as a second language. Led interactive lessons on budgeting, saving, and goal-setting through age-appropriate, hands-on activities. (May 2021, May 2022, May 2023).
Volunteer Clinic Administrative Assistant at HonorHealth, Scottsdale, AZ
May 1, 2021 - PresentStreamlined care delivery by coordinating communication between patients, families, medical staff, and regulatory agencies. Resolved concerns promptly by interviewing patients and representatives to identify needs and implement solutions. Improved access to care via timely referrals. Addressed patient issues by investigating inquiries and complaints in collaboration with medical staff. Expanded awareness of health care services by developing brochures, newsletters, and educational materials. Supported fundraising initiatives through event coordination, guest relations, and promotional material distribution.
Work Place Experience Coordinator
April 1, 2025 - PresentHandled phone inquiries by answering, transferring calls, and relaying messages to ensure smooth communication. Led facility tours for prospective families, explaining programs, services, and membership benefits. Promoted programs and events by sharing details and engaging with visitors to encourage participation. Performed administrative tasks including data entry, document preparation, and records management. Coordinated with program staff to support event planning, registration, and participant communication. Maintained reception area to ensure a safe, organized, and inviting environment. Provided clear information to parents and guardians regarding schedules, fees, and program details. Supported fundraising initiatives through event coordination, guest relations, and promotional material distribution. Expanded care area access through timely referrals to specialized health care services. Addressed patient issues by investigating inquiries and complaints in collaboration with medica
Travel Reduction Coordinator at Maricopa County Travel Reduction Program
April 30, 2023 - October 14, 2025Directed graphic design for brand signage, digital communications, and visual assets across multiple hubs. Enhanced operations by identifying process gaps and implementing calibrations. Increased awareness of travel reduction initiatives through brochures, newsletters, and educational materials. Led events in Chicago (virtual) and Tempe (in-person) to strengthen engagement and culture. Maintained 100% stock availability by managing inventory and vendor deliveries via Google Sheets and Jira workflows. Achieved 64% weekly participation ahead of the deadline by driving outreach and collaboration.
Administrative Assistant at Boys and Girls Club of Greater Scottsdale
April 30, 2025 - October 14, 2025Greeted and assisted members, families, donors, and visitors to create a professional and welcoming first impression. Managed check-in and check-out procedures using a member tracking system to maintain accurate attendance records. Coordinated with program staff to support event planning, registration, and participant communication. Maintained reception area to ensure a safe, organized, and inviting environment. Provided clear information to parents/guardians regarding schedules, fees, and program details. Supported fundraising initiatives through event coordination, guest relations, and promotional materials distribution. Performed administrative tasks including data entry, document preparation, and records management.
Volunteer Financial Literacy Instructor at Star Light Park Elementary, Maryvale, AZ
April 30, 2023 - October 14, 2025Taught annual four-week financial literacy programs to elementary students learning English as a second language. Led interactive lessons on budgeting, saving, and goal-setting through age-appropriate, hands-on activities. Enhanced classroom leadership, cross-cultural communication, and public speaking skills while fostering an inclusive learning environment.
Work Place Experience Coordinator
April 30, 2025 - October 14, 2025High-performing operations and workplace experience leader with 6+ years of success in driving service excellence, optimizing work flows, and strengthening team performance across health care, non-profit, and corporate sectors. Skilled in digital tools, process design, and cultural initiatives that exceed stakeholder expectations.
AI/ML Model Evaluator (Education Model Evaluator) at Snorkel AI
September 1, 2025 - PresentContributed to development and refinement of large language models by reviewing and evaluating AI responses to graduate-level psychology and clinical scenarios; applied critical thinking and subject-matter expertise to improve model accuracy, clarity, and reasoning; ensured alignment of AI outputs with academic and professional standards across behavioral science topics.
Travel Reduction Coordinator at Maricopa County Travel Reduction Program
September 1, 2025 - PresentReduced onboarding time by 50% by designing and deploying a DocuSign–Jira waiver system across three hubs; processed 1,000+ waivers; improved compliance and visual security by leading installation of privacy film; delivered professional development sessions on workplace safety and diversity; planned and executed events in Chicago (virtual) and Tempe (in-person) to strengthen engagement and culture; maintained 100% stock availability by managing inventory and vendor deliveries.
Administrative Assistant at Boys and Girls Club of Greater Scottsdale
April 1, 2025 - October 14, 2025Greeted and assisted members, families, donors, and visitors to create a professional and welcoming first impression; managed check-in and check-out processes using a member tracking system to maintain accurate attendance records.
Volunteer Financial Literacy Instructor at Starlight Park Elementary, Maryvale, AZ
May 1, 2023 - October 14, 2025Taught annual four-week financial literacy programs to elementary students learning English as a second language; led interactive lessons on budgeting, saving, and goal-setting through age-appropriate, hands-on activities; enhanced classroom leadership, cross-cultural communication, and public speaking skills while fostering an inclusive learning environment.
Volunteer Clinic Assistant at HonorHealth, Scottsdale, AZ
January 1, 2018 - PresentStreamlined coordinated care by coordinating communication between patients, families, medical staff, and regulatory agencies; resolved concerns promptly by interviewing patients and representatives to identify needs and implement solutions; improved referral efficiency by maintaining a comprehensive database of community resources; expanded care access through timely referrals to specialized health care services; educated patients on policies, procedures, and services; supported fundraising initiatives through event coordination, guest relations, and promotional material distribution.
Education
Bachelor of Science in Psychology at Arizona State University (ASU) - Barrett, The Honors College
August 1, 2021 - May 1, 2025Bachelor of Science in Psychology at Arizona State University (ASU), Barrett Honors College
April 1, 2025 - October 14, 2025Bachelor of Science in Psychology at Arizona State University, Barrett, The Honors College
August 1, 2021 - May 1, 2025Bachelor of Science in Psychology at Arizona State University – Barrett, The Honors College
April 1, 2025 - October 14, 2025Bachelor of Science in Psychology at Arizona State University (ASU) Barrett, The Honors College
January 11, 2030 - October 14, 2025Qualifications
BLS/CPR certification
January 11, 2030 - October 14, 2025Canva Certified for Work
January 11, 2030 - October 14, 2025Microsoft Expert in Excel
January 11, 2030 - October 14, 2025PEO STAR Scholarship Award
January 11, 2030 - October 14, 2025AMA-American Management Association
January 11, 2030 - October 14, 2025ASAP-American Society of Administrative Professionals
January 11, 2030 - October 14, 2025POMS Production and Operations Management Society
January 11, 2030 - October 14, 2025AMA-American Management Association
January 11, 2030 - October 14, 2025ASAP-American Society of Administrative Professionals
January 11, 2030 - October 14, 2025POMS - Production and Operations Management Society
January 11, 2030 - October 14, 2025ASAP - American Society of Administrative Professionals
January 11, 2030 - October 14, 2025POMS - Production and Operations Management Society
January 11, 2030 - October 14, 2025BLS/CPR Certification
January 11, 2030 - October 14, 2025Canva Certified for Work
January 11, 2030 - October 14, 2025Microsoft Expert in Excel
January 11, 2030 - October 14, 2025BLS/CPR Certification
January 11, 2030 - October 14, 2025Canva Certified for Work
January 11, 2030 - October 14, 2025Microsoft Expert in Excel
January 11, 2030 - October 14, 2025Industry Experience
Healthcare, Education, Non-Profit Organization, Professional Services, Other, Software & Internet, Media & Entertainment, Government
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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