Catalina Cazares Murillo

Remote Customer Service Agent at Subsum

Video identification of personal documents and identity of applicants; collaboration with clients such as Binance, Bitpanda and N26. Utilizes tools such as Microsoft Excel, Slack, Vanta and Confluence. Develops strong communication and technical skills in German, English and Spanish, with emphasis on productivity, rapid problem-solving, accuracy, compliance and attention to detail.

Remote Customer Service Agent at Sumsub

Video-identification of personal documents and identity of applicants; worked with clients like Binance, Bitpanda and N26. Used tools such as Microsoft Excel, Slack, Vanta and Confluence. Developed strong communication and technical skills across German, English and Spanish; focused on productivity, quick problem-solving, accuracy, compliance and attention to detail.

Translator and Interpreter at Cyracom

Translation and Interpretation services for the medical and legal industries, providing effective, accurate and consecutive interpretation between English-speaking clients and Spanish-speaking customers. Ensured clear and culturally sensitive communication, bridging linguistic and cultural gaps to support patient/client understanding and trust. Applied in-depth knowledge of medical and legal terminology and interpreter ethics to deliver high-quality services.

Translator and Interpreter at Cyracom

Translation and interpretation services for the medical and legal industries; consecutive interpretation; clear and culturally sensitive communication; bridging linguistic and cultural gaps to support patient/client understanding and trust. Applied in-depth knowledge of medical and legal terminology and interpreter ethics to provide high-quality services.