I am currently a student in Tourism while working as a receptionist. My role allows me to interact with diverse clients, providing assistance and ensuring their satisfaction. I enjoy the challenges of my job and strive to create a welcoming environment for our guests. I am passionate about learning and growing in the hospitality sector, eager to gain more experience in the field. In my free time, I like to explore different cultures and enhance my skills in customer service. I’m fluent in English and have a love for languages, which helps me connect with people from various backgrounds. My goal is to advance my career in tourism, bringing my enthusiasm and dedication to future opportunities.

Mariana Ferreira

I am currently a student in Tourism while working as a receptionist. My role allows me to interact with diverse clients, providing assistance and ensuring their satisfaction. I enjoy the challenges of my job and strive to create a welcoming environment for our guests. I am passionate about learning and growing in the hospitality sector, eager to gain more experience in the field. In my free time, I like to explore different cultures and enhance my skills in customer service. I’m fluent in English and have a love for languages, which helps me connect with people from various backgrounds. My goal is to advance my career in tourism, bringing my enthusiasm and dedication to future opportunities.

Available to hire

I am currently a student in Tourism while working as a receptionist. My role allows me to interact with diverse clients, providing assistance and ensuring their satisfaction. I enjoy the challenges of my job and strive to create a welcoming environment for our guests. I am passionate about learning and growing in the hospitality sector, eager to gain more experience in the field.

In my free time, I like to explore different cultures and enhance my skills in customer service. I’m fluent in English and have a love for languages, which helps me connect with people from various backgrounds. My goal is to advance my career in tourism, bringing my enthusiasm and dedication to future opportunities.

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Language

Portuguese
Fluent
English
Fluent
Spanish; Castilian
Advanced
French
Beginner
German
Beginner

Work Experience

Recepcionista at Parque Campismo de Covas
July 22, 2022 - Present
I manage phone calls, receive clients to ensure an organized and welcoming atmosphere, assist in managing appointments, effectively handle customer complaints to ensure satisfaction, and manage client check-ins and check-outs.

Education

Licenciatura em Turismo at Instituto Politécnico de Viana do Castelo
September 1, 2021 - October 14, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality