Hello, I'm Paula Reyes. I specialize in problem solving and organizing, turning tangled projects into clear, actionable plans. Simply put, I'm the person you call to turn struggling projects around.…

Paula Rose Reyes

Hello, I'm Paula Reyes. I specialize in problem solving and organizing, turning tangled projects into clear, actionable plans. Simply put, I'm the person you call to turn struggling projects around.…

Available to hire

Hello, I’m Paula Reyes. I specialize in problem solving and organizing, turning tangled projects into clear, actionable plans.

Simply put, I’m the person you call to turn struggling projects around.

Skills

Experience Level

Language

English
Fluent

Work Experience

Supervisor at Pace Academy
January 1, 2022 - October 15, 2025
Oversaw learning programs and operations, coordinated teams, and supported problem-solving and process improvements to enhance student experience.
English Teacher (Voice Account) at Health Care
January 1, 2022 - Present
Taught English via voice account channels, provided instructional support and language coaching within healthcare-related contexts.
Chat Support Agent at Health Care
January 1, 2019 - October 15, 2025
Handled healthcare chat inquiries, resolved client issues, and delivered accurate information to users.
Chat Account Agent at Health Care
December 31, 2019 - October 15, 2025
Chat support for healthcare clients.
English Teacher
January 1, 2022 - October 15, 2025
Taught English in a healthcare voice account setup; prepared lesson materials, assessed progress, and supported learners.
Chat Support Agent
January 1, 2022 - Present
Provided chat-based customer support for health care services; resolved inquiries and assisted users.
Experience Supervisor at Pace Academy
January 1, 2020 - October 15, 2025
Oversaw experiences and activities within Pace Academy.
Voice Account English Teacher at Health Care
January 1, 2022 - Present
Taught English and supported voice account activities in a healthcare context.
Chat Support Agent at Health Care
January 1, 2019 - October 15, 2025
Provided health care chat support and customer assistance.
Voice Account English Teacher at Healthcare
January 1, 2022 - Present
Provided voice-based English language instruction for health care clients; assisted customers with inquiries and language support; facilitated clear communication in health care contexts.
Health Care Chat Account at Healthcare
January 1, 2019 - October 15, 2025
Handled health care chat support, addressing customer questions and concerns, and ensuring accurate documentation of interactions.

Education

Bachelor of Secondary Education (Major in English) at Polytechnic University of the Philippines
January 1, 2015 - January 1, 2019
Bachelor of Secondary Education at Polytechnic University of the Philippines
January 11, 2030 - October 15, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Professional Services, Media & Entertainment, Software & Internet

Skills

Experience Level