Hello! I'm Rabin Bhadari, a tech-savvy IT professional with two years of hands-on experience in technical support, troubleshooting, and delivering customer-focused IT solutions. I hold a Bachelor of Information Technology and have a proven ability to solve complex problems under pressure, prioritize tasks, and communicate clearly with both technical and non-technical users. I am currently in the final year of my BIT at Auckland Institute of Technology, with coursework spanning systems analysis, object-oriented programming, web and mobile app development, and IT project management. I am eager to apply my technical skills and customer service experience to a dynamic team where I can contribute to reliable IT support, software development, and system improvements.

Rabin Bhadari

Hello! I'm Rabin Bhadari, a tech-savvy IT professional with two years of hands-on experience in technical support, troubleshooting, and delivering customer-focused IT solutions. I hold a Bachelor of Information Technology and have a proven ability to solve complex problems under pressure, prioritize tasks, and communicate clearly with both technical and non-technical users. I am currently in the final year of my BIT at Auckland Institute of Technology, with coursework spanning systems analysis, object-oriented programming, web and mobile app development, and IT project management. I am eager to apply my technical skills and customer service experience to a dynamic team where I can contribute to reliable IT support, software development, and system improvements.

Available to hire

Hello! I’m Rabin Bhadari, a tech-savvy IT professional with two years of hands-on experience in technical support, troubleshooting, and delivering customer-focused IT solutions. I hold a Bachelor of Information Technology and have a proven ability to solve complex problems under pressure, prioritize tasks, and communicate clearly with both technical and non-technical users.

I am currently in the final year of my BIT at Auckland Institute of Technology, with coursework spanning systems analysis, object-oriented programming, web and mobile app development, and IT project management. I am eager to apply my technical skills and customer service experience to a dynamic team where I can contribute to reliable IT support, software development, and system improvements.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent
Nepali
Fluent
Hindi
Fluent

Work Experience

Customer Service Representative at Paradise Indian Takeaway
February 1, 2024 - Present
Contributed to guest satisfaction through attention to detail and proactive service. Responded promptly and professionally to customer requests, delivering personalised service. Set up and clear down restaurant and bar areas efficiently to ensure smooth daily service operations. Comply with all legal requirements and company policies for safe and effective food operations.
Customer Service Representative at Woolworths NZ
February 1, 2024 - October 16, 2025
Operated point-of-sale (POS) systems accurately, processing cash, EFTPOS, refunds, and gift cards. Ensured shelves were well-stocked, rotated, and merchandised according to store guidelines. Assisted with opening and closing duties, ensuring the store was clean, organised, and ready for trade. Worked collaboratively with team members to achieve sales, service, and operational targets.
Internal Support at Classic Tech Pvt. Ltd
April 1, 2023 - October 16, 2025
Communicated with customers to give and process information concerning questions, complaints, and demands regarding products and services. Assisted end-users utilising and operating automated call distributions phone software, either via remote connection or over the Internet. Identified and troubleshoot hardware and software technical problems to include, but not limited to, internet connectivity, email programs.
Customer Service Representative at Paradise Indian Takeaway
February 1, 2024 - Present
Contributed to guest satisfaction through attentive, proactive service; promptly responded to customer requests; set up and cleared restaurant and bar areas; ensured compliance with safety policies.
Customer Service Representative at Woolworths NZ
February 1, 2024 - October 16, 2025
Operated POS systems and processed payments; maintained shelves, merchandising; assisted with opening/closing duties and store readiness; collaborated with team to meet sales, service, and operational targets.
Internal Support at Classic Tech Pvt. Ltd
April 1, 2023 - October 16, 2025
Communicated with customers to provide information, answered questions and addressed demands; assisted end-users utilising automated call distribution systems; identified and troubleshooted hardware and software problems including connectivity and email issues.

Education

Bachelor of Information Technology (BIT) at Auckland Institute of Technology (AIS)
July 1, 2023 - October 16, 2025
Diploma in Computer Engineering at Lumbini Engineering College (LEC)
January 1, 2016 - January 1, 2019
Higher Secondary Education at Shree Satyawati Higher Secondary School
January 11, 2030 - January 1, 2016
Bachelor of Information Technology (BIT) at Auckland Institute of Technology (AIS)
July 1, 2023 - October 16, 2025
Diploma in Computer Engineering at Lumbini Engineering College (LEC)
January 11, 2030 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Retail, Education