Hi, I’m Claudia Freer—a energetic and personable sales and client service professional with over three years of experience in customer engagement, lead follow-up, and relationship-based sales support. I excel at confident, warm communication across phone, email, and in-person interactions, and I’ve consistently managed high volumes of inquiries while qualifying leads and supporting conversion pipelines in fast-paced environments. Based in Lombok, I’m immediately available and eager to bring my skills to property, marketing, or client development roles. Promoted to management due to initiative, reliability, and leadership, I’m a calm, solution-focused team player who thrives under pressure and loves building strong client relationships through proactive follow-ups and clear communication.

Claudia Freer

Hi, I’m Claudia Freer—a energetic and personable sales and client service professional with over three years of experience in customer engagement, lead follow-up, and relationship-based sales support. I excel at confident, warm communication across phone, email, and in-person interactions, and I’ve consistently managed high volumes of inquiries while qualifying leads and supporting conversion pipelines in fast-paced environments. Based in Lombok, I’m immediately available and eager to bring my skills to property, marketing, or client development roles. Promoted to management due to initiative, reliability, and leadership, I’m a calm, solution-focused team player who thrives under pressure and loves building strong client relationships through proactive follow-ups and clear communication.

Available to hire

Hi, I’m Claudia Freer—a energetic and personable sales and client service professional with over three years of experience in customer engagement, lead follow-up, and relationship-based sales support. I excel at confident, warm communication across phone, email, and in-person interactions, and I’ve consistently managed high volumes of inquiries while qualifying leads and supporting conversion pipelines in fast-paced environments. Based in Lombok, I’m immediately available and eager to bring my skills to property, marketing, or client development roles.

Promoted to management due to initiative, reliability, and leadership, I’m a calm, solution-focused team player who thrives under pressure and loves building strong client relationships through proactive follow-ups and clear communication.

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Language

English
Fluent

Work Experience

Marketing & Events Manager at The Field At Easts Rugby
April 1, 2025 - October 18, 2025
Created digital marketing content and event assets using Canva. Managed social media scheduling and engagement via Planoly. Built and maintained website content through Squarespace. Executed targeted email campaigns (Mailchimp) to drive bookings and retention. Supported brand growth through consistent messaging and visual identity.
Hospitality Manager at The Field At Easts Rugby
April 1, 2025 - October 18, 2025
Oversaw daily operations and team rostering using Deputy. Handled guest needs and resolved issues with calm professionalism. Managed inventory, vendor orders, and cash handling processes. Trained and supported staff to deliver high service standards. Promoted upsells and packages to increase overall revenue.
Client Services & Liaison Manager at The Field At Easts Rugby
April 1, 2025 - October 18, 2025
First point of contact for all client inquiries across phone, email, and in-person. Managed bookings end-to-end using CRM tools (Function Tracker & Now Book It). Led face-to-face consultations to understand client needs and offer tailored solutions. Coordinated up to 30 weekly events with precision and efficiency. Maintained strong client relationships through responsive communication and follow-ups.

Education

High School Certificate at Kincoppal Rose Bay
January 11, 2030 - December 1, 2020

Qualifications

Responsible Service of Alcohol (RSA)
January 11, 2030 - October 18, 2025
Full Driver’s License
January 11, 2030 - October 18, 2025
Working with Children Check - Employee
January 11, 2030 - October 18, 2025
First Aid Certificate
January 11, 2030 - October 18, 2025
Gold Duke of Edinburgh Award
January 11, 2030 - October 18, 2025

Industry Experience

Media & Entertainment, Professional Services, Retail, Travel & Hospitality, Other

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