I design digital products and services with a focus on user experience and clear communication. My background spans digital and graphic design, content strategy, and marketing across multiple platforms, and I thrive at turning complex problems into intuitive interfaces. As a UX Writer and Researcher, I’ve supported Capgemini for Banco do Brasil’s investment business, shaping chatbots, virtual assistants, and websites with user-centered content. I’m comfortable leading discovery, coordinating teams, and translating insights into practical design and copy.

Diandra S. Lavareda Mendes Morais

I design digital products and services with a focus on user experience and clear communication. My background spans digital and graphic design, content strategy, and marketing across multiple platforms, and I thrive at turning complex problems into intuitive interfaces. As a UX Writer and Researcher, I’ve supported Capgemini for Banco do Brasil’s investment business, shaping chatbots, virtual assistants, and websites with user-centered content. I’m comfortable leading discovery, coordinating teams, and translating insights into practical design and copy.

Available to hire

I design digital products and services with a focus on user experience and clear communication. My background spans digital and graphic design, content strategy, and marketing across multiple platforms, and I thrive at turning complex problems into intuitive interfaces.

As a UX Writer and Researcher, I’ve supported Capgemini for Banco do Brasil’s investment business, shaping chatbots, virtual assistants, and websites with user-centered content. I’m comfortable leading discovery, coordinating teams, and translating insights into practical design and copy.

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Language

Portuguese
Fluent
English
Advanced
French
Intermediate

Work Experience

Content, Graphic and Product Designer at Freelancer – Worldwide
January 1, 2025 - Present
Led the expansion of the brand’s digital presence, repositioned its image, and restructured communication channels (verbal content, visual identity material, and social media), focusing on lead generation, sales/appointment growth, and conversion funnel optimization.
UX Writer and Researcher at Capgemini
December 31, 2025 - October 18, 2025
Developed UX Research and projects as a Content Design (UX writer) for Banco do Brasil (investment business) across internal and external chatbots, virtual assistants, websites and applications; proposed interaction improvements using Watson IBM when needed; trained and recruited new UX consultants as a Tech Lead.
Graphic and Digital Designer at Sebrae
December 31, 2020 - October 18, 2025
Planned and executed marketing campaigns for inter-municipal events and the Feira do Empreendedor, including art direction and production of printed and digital graphic materials; worked on promotional website interfaces.
Product Designer at Açaí Paidégua
December 31, 2018 - October 18, 2025
Product Designer (CMO) & Strategy Business. Planned and executed mobile application (UX writing, UX design and UI), including digital marketing and business execution strategies.
Product Designer at Freelancer
December 31, 2020 - October 18, 2025
Remote work for companies in Brazil delivering mobile and web interface production and management of Google Adwords campaigns.
Product Designer at Arte Pará
December 31, 2016 - October 18, 2025
Managed the online system that stored artworks and categorized them to generate data and graphics; oversaw system during the evaluation and judgment of the works.
Graphic and Digital Designer Intern at Parque de Ciência e Tecnologia Guamá
December 31, 2015 - October 18, 2025
Developed graphics for prints and digital assets for websites and events; created logos for company projects.

Education

Bachelor’s degree in Multimedia Production at Universidade Federal do Pará – UFPA
January 11, 2030 - October 18, 2025
Bachelor’s degree in Foreign Languages at UAB – Portugal
January 11, 2030 - October 18, 2025
Bachelor’s degree in Tourism at Universidade Federal do Pará – UFPA
January 11, 2030 - October 18, 2025

Qualifications

Sentient Design - Unlocking the Future of Human-Centered AI
January 11, 2030 - October 18, 2025
The DEUS initiative - humanity-centered AI
January 1, 2025 - December 31, 2025
Research and Data in UX Design
January 11, 2030 - October 18, 2025
TheStarter - Advanced UX Design Courses
January 1, 2025 - December 31, 2025
Advanced UI Design Training
January 1, 2025 - December 31, 2025
General English - UK - in United Kingdom
January 1, 2017 - October 18, 2025

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education, Retail