Santhosh Reddy

Led development of AI agents across multiple platforms to reduce telecalling costs (potential 40% savings for Apollo Hospitals). Built a multi-parameter evaluation framework improving accuracy to 90%. Co-engineered Apollo HealthAxis Clinical Copilot with Microsoft, delivering a generative-AI CDS answering clinical queries with 95% accuracy using Azure OpenAI + Vertex AI; designed multi-intent NLP with medical NER mapped to LOINC/CPT, and implemented HIPAA-compliant XState workflows with real-time model routing.

Built a RAG financial coach on Azure (OpenAI + Cognitive Search) with a curated knowledge base to deliver grounded budgeting advice. Implemented KB pipeline with PII redaction, chunking, embeddings, and hybrid BM25+ vector search with re-ranking; delta indexing for freshness. Enforced security and quality via Entra RBAC, Key Vault, encryption, audit logs; guardrails and faithfulness checks with feedback loop.