Laura Compton

Freelance Artist Assistant at Remote

Manage client social media and content: edit videos, research and plan content ideas, review analytics, answer direct messages and comments. Create or edit website(s) and social media accounts to ensure client branding is seamless across platforms. Keep client on schedule and help with any technological issues. Create/edit designs and illustrations for sellable merchandise, cover art, logos, and other needs. Provide friendly but respectful feedback and collaborate with clients to maintain a trusting professional relationship.

Online Store Owner at Remote

Established and operated an online store featuring unique handmade products. Managed inventory, order processing, and shipping logistics. Used various marketing strategies to drive traffic and increase sales. Provided exceptional customer service, promptly responding to inquiries and ensuring customer satisfaction.

FEMA Call Center Agent at Titan Technology

Handled inbound calls from FEMA applicants, providing information and assistance regarding disaster relief programs. Communicated complex information clearly, addressed inquiries, and resolved issues. Maintained accurate records of interactions and updated the CRM system accordingly.

Online Shopper at Hy-Vee

Picked and packed online grocery orders, ensuring accuracy and efficiency. Collaborated with team members to meet order fulfillment targets and provide a seamless shopping experience. Assisted customers with inquiries, substitutions, and adjustments to orders. Maintained organization to manage multiple orders.

Package Handler at FedEx

Sorted and processed packages in a fast-paced warehouse. Managed time to meet strict deadlines and collaborated with teammates to optimize workflow. Maintained high accuracy to ensure proper routing of packages.

Personal Grocery Shopper at Walmart

Efficiently fulfilled online grocery orders, ensuring accuracy and timely delivery. Provided exceptional customer service, addressing product inquiries and concerns. Demonstrated attention to detail in item selection and packaging, while maintaining inventory organization.

Freelance Artist Assistant at Self-Employed

Manage client social media and content: edit videos, research and plan content ideas, review analytics, respond to messages and comments. Create or edit websites and social media accounts to ensure branding is consistent across platforms. Keep clients on schedule and troubleshoot technical issues. Create/edit designs and illustrations for merchandise, cover art, logos, and other needs. Provide constructive feedback and collaborate with clients to maintain a trusting professional relationship.

Online Store Owner at Self-Employed

Established and operated an online store specializing in unique handmade products. Managed inventory, order processing, and shipping logistics. Implemented marketing strategies to drive traffic and increase sales. Provided exceptional customer service, promptly responding to inquiries and ensuring customer satisfaction.

Call Center Agent at Titian Technology

Handled inbound calls from FEMA applicants, providing information and assistance regarding disaster relief programs. Effectively communicated complex information to callers in a clear and concise manner. Demonstrated problem-solving skills, addressing customer inquiries and resolving issues promptly. Maintained accurate records of customer interactions and updated the CRM system accordingly.

Aisles Online Shopper at Hy-Vee

Picked and packed online grocery orders, ensuring accuracy and efficiency. Collaborated with team members to meet order fulfillment targets and deliver a seamless shopping experience. Assisted customers with inquiries, substitutions, and adjustments to their orders. Utilized strong organizational skills to manage multiple orders and maintain an orderly work environment.

Package Handler at FedEx

Sorted and processed packages in a fast-paced warehouse environment. Utilized effective time management skills to meet strict deadlines for package handling and shipment preparation. Collaborated with team members to optimize workflow and ensure smooth operations. Maintained a high standard of accuracy to prevent errors and ensure proper routing of packages.