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I’m a detail-oriented professional with a background in software quality assurance, UX design, and AI integration. I hold a Bachelor’s degree in Cognitive Science (Cognition and Computation) from Carleton University where I've written my research thesis on the usability point of views of AI, along with certifications in UX Research & Design and Prompt Engineering for ChatGPT. My experience spans both technical implementation and user experience, from automating and testing web applications at Global Affairs Canada to supporting policy compliance and client communication with the Canadian Armed Forces. I specialize in translating complex systems into intuitive, user-centered experiences, backed by strong analytical and problem-solving skills. I’m passionate about the evolving role of AI in human-computer interaction—particularly how design, usability, and ethics shape its adoption. I bring a blend of human insight and technical precision, helping teams build solutions that are as intelligent as they are usable.…I’m a detail-oriented professional with a background in software quality assurance, UX design, and AI integration. I hold a Bachelor’s degree in Cognitive Science (Cognition and Computation) from Carleton University where I've written my research thesis on the usability point of views of AI, along with certifications in UX Research & Design and Prompt Engineering for ChatGPT. My experience spans both technical implementation and user experience, from automating and testing web applications at Global Affairs Canada to supporting policy compliance and client communication with the Canadian Armed Forces. I specialize in translating complex systems into intuitive, user-centered experiences, backed by strong analytical and problem-solving skills. I’m passionate about the evolving role of AI in human-computer interaction—particularly how design, usability, and ethics shape its adoption. I bring a blend of human insight and technical precision, helping teams build solutions that are as intelligent as they are usable.

Andrew Saleh

UX Designer, UI Designer, Web Developer, +2

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I’m a detail-oriented professional with a background in software quality assurance, UX design, and AI integration. I hold a Bachelor’s degree in Cognitive Science (Cognition and Computation) from Carleton University where I've written my research thesis on the usability point of views of AI, along with certifications in UX Research & Design and Prompt Engineering for ChatGPT. My experience spans both technical implementation and user experience, from automating and testing web applications at Global Affairs Canada to supporting policy compliance and client communication with the Canadian Armed Forces. I specialize in translating complex systems into intuitive, user-centered experiences, backed by strong analytical and problem-solving skills. I’m passionate about the evolving role of AI in human-computer interaction—particularly how design, usability, and ethics shape its adoption. I bring a blend of human insight and technical precision, helping teams build solutions that are as intelligent as they are usable.…I’m a detail-oriented professional with a background in software quality assurance, UX design, and AI integration. I hold a Bachelor’s degree in Cognitive Science (Cognition and Computation) from Carleton University where I've written my research thesis on the usability point of views of AI, along with certifications in UX Research & Design and Prompt Engineering for ChatGPT. My experience spans both technical implementation and user experience, from automating and testing web applications at Global Affairs Canada to supporting policy compliance and client communication with the Canadian Armed Forces. I specialize in translating complex systems into intuitive, user-centered experiences, backed by strong analytical and problem-solving skills. I’m passionate about the evolving role of AI in human-computer interaction—particularly how design, usability, and ethics shape its adoption. I bring a blend of human insight and technical precision, helping teams build solutions that are as intelligent as they are usable.

Available to hire

I’m a detail-oriented professional with a background in software quality assurance, UX design, and AI integration. I hold a Bachelor’s degree in Cognitive Science (Cognition and Computation) from Carleton University where I’ve written my research thesis on the usability point of views of AI, along with certifications in UX Research & Design and Prompt Engineering for ChatGPT.

My experience spans both technical implementation and user experience, from automating and testing web applications at Global Affairs Canada to supporting policy compliance and client communication with the Canadian Armed Forces. I specialize in translating complex systems into intuitive, user-centered experiences, backed by strong analytical and problem-solving skills.

I’m passionate about the evolving role of AI in human-computer interaction—particularly how design, usability, and ethics shape its adoption. I bring a blend of human insight and technical precision, helping teams build solutions that are as intelligent as they are usable.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Advanced

Arabic

Advanced

Work Experience

CAF Relocation Advisor at SIRVA/BGRS

September 1, 2025 - Present

Reviewed and processed relocation expenses and reimbursement claims in accordance with Canadian Armed Forces Relocation Directive (CAFRD) and financial policies. Provided bilingual relocation support to CAF members via phone, email, and live chat, addressing inquiries on relevant policies, procedures, and expense guidance. Conducted tailored planning sessions with member to clearly explain benefits, entitlements, and expense management. Maintained accurate and detailed case documentation in a fast-paced, service-level-driven environment.

Software Quality Assurance Tester at Global Affairs Canada

September 1, 2023 - October 20, 2025

Automated functional and regression testing for 10+ web application services using Java and JavaScript. Took initiative in the development of various testing frameworks using IBM Rational Functional Tester and NightWatch.js to improve defect detection rates. Determined client requirements to ensure test cases are aligned with business requirements, achieving 100% coverage of core functionalities. Collaborated with developers in DevOps environment to troubleshoot and resolve issues.

Financial Advising Assistant at Baliki Financial Planning

August 31, 2022 - October 20, 2025

Created and managed financial portfolios for multiple clients. Executed efficient maintenance of daily operations, reducing administrative processing time by 50%. Organized and safeguarded confidential client tax and investment files. Processed client communications to address their needs, maintaining high client satisfaction.

Head Lifeguard & Swim Instructor at City of Ottawa

December 1, 2018 - Present

Supervised and mentored a team of lifeguards, delivering performance evaluations to improve skill retention. Managed daily report and operations for a facility serving up to 100+ patrons daily, ensuring smooth programming and compliance with safety standards. Acted as primary public liaison, addressing concerns in English and French to build strong community relationships. Led incident response and administrative procedure trainings to increase practical concept retention.