Brianna Parkes

Social Media Agency Owner / Specialist at Journey Socials and Marketing

Provide tailored social media management, branding, and content creation services for businesses in the medical aesthetics and beauty industry; develop and execute customized marketing strategies to enhance brand visibility and customer engagement; collaborate with nurse injectors, beauty professionals, and wellness businesses to showcase their services through visually compelling content; analyze social media performance metrics to optimize marketing campaigns and improve conversion rates; offer consulting services for businesses looking to establish or enhance their digital presence.

Customer Service Representative at Teleperformance

Performed accurate and efficient front-line contact centre functions of eCommerce customers in a remote delivery method; processed orders, returns, and product exchanges; issued credits and promotions while recommending/up-selling products; collaborated within a team structure to ensure quality service.

All Parts Delivery Driver at APD Auto Parts Centre

Delivered auto parts efficiently while maintaining excellent customer service; conducted vehicle inspections and documented daily logs; ensured accuracy and timeliness of deliveries.

Fresh Food Team Member at Goodness Me!

Supported store operations in the Fresh Food department and assisted customers with product selection and checkout processes.

Environmental Service Aide at Brantford General Hospital

Maintained cleanliness and sanitation across hospital facilities, adhering to safety and infection control protocols.