Sany Sam

Maintained Client Access Project RIC using MVC, jQuery/XML, C#.NET, ASP.NET, ADO.NET, HTML/XHTML, XML, DOM; adhered to WCAG and CLF; integrated with SharePoint for document sharing; produced letters/reports with Crystal Reports; contributed to SOA, WCF, and MCF web services; performed data modeling and QA testing; supported BI reporting and UAT. Start Date: 2017-05-01 End Date: 2020-12-31

Dynamics CRM 2016 implementation, configuration, and custom development following Agile. Developed ADX Studio Portal components, web forms, and entity forms; configured security; implemented validation with jQuery, MVC, and master page; integrated ADX Toolkit; designed and developed CRM plugins for multilingual support and data handling; built workflows for data updates and email automation; authored SSRS reports and supported BI needs. Start Date: 2018-10-01 End Date: 2019-03-01

Design and implement bilingual Case Management Systems using MS Dynamics 365 (8.2 & 9.0), Visual Studio 2019, C#, TypeScript, JavaScript, Plugin, CRM SDK, XrmToolBox, DevOps, and SPKL. Document business requirements based on UML (Use Cases, Interaction Diagrams, Activity diagrams). Customizations using PowerApps and Power Platform (PowerApps, Power Automate, Power BI, Dataverse), including Customer Service, Field Service, Omnichannel, and SSRS. Created portal and canvas apps, implemented REST API middle-tier, and led data migration and BI report updates. Mentored developers, deployed CRM solutions using CI/CD, and integrated data exchanges with external systems. Start Date: 2019-03-01 End Date: ""