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I’m a software professional with over two decades of IT experience, specializing in .NET, Dynamics CRM, integrations, and enterprise platforms. I enjoy turning complex business requirements into scalable CRM solutions, data flows, and automation using Power Platform, Dataverse, and RESTful services. I’m passionate about mentoring teammates, delivering high-quality software, and collaborating with cross-functional groups to drive business value. Fluent in English and French, I work well across teams and time zones. I have a proven track record of leading CRM and software architecture efforts, migrating systems, and delivering BI insights through SSRS, Power BI, and data integration. I hold a Canadian Secret level clearance and thrive in mission-critical environments where security and reliability are paramount.…I’m a software professional with over two decades of IT experience, specializing in .NET, Dynamics CRM, integrations, and enterprise platforms. I enjoy turning complex business requirements into scalable CRM solutions, data flows, and automation using Power Platform, Dataverse, and RESTful services. I’m passionate about mentoring teammates, delivering high-quality software, and collaborating with cross-functional groups to drive business value. Fluent in English and French, I work well across teams and time zones. I have a proven track record of leading CRM and software architecture efforts, migrating systems, and delivering BI insights through SSRS, Power BI, and data integration. I hold a Canadian Secret level clearance and thrive in mission-critical environments where security and reliability are paramount.

Sany Sam

Full Stack Developer, Web Developer, Programmer, +3

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I’m a software professional with over two decades of IT experience, specializing in .NET, Dynamics CRM, integrations, and enterprise platforms. I enjoy turning complex business requirements into scalable CRM solutions, data flows, and automation using Power Platform, Dataverse, and RESTful services. I’m passionate about mentoring teammates, delivering high-quality software, and collaborating with cross-functional groups to drive business value. Fluent in English and French, I work well across teams and time zones. I have a proven track record of leading CRM and software architecture efforts, migrating systems, and delivering BI insights through SSRS, Power BI, and data integration. I hold a Canadian Secret level clearance and thrive in mission-critical environments where security and reliability are paramount.…I’m a software professional with over two decades of IT experience, specializing in .NET, Dynamics CRM, integrations, and enterprise platforms. I enjoy turning complex business requirements into scalable CRM solutions, data flows, and automation using Power Platform, Dataverse, and RESTful services. I’m passionate about mentoring teammates, delivering high-quality software, and collaborating with cross-functional groups to drive business value. Fluent in English and French, I work well across teams and time zones. I have a proven track record of leading CRM and software architecture efforts, migrating systems, and delivering BI insights through SSRS, Power BI, and data integration. I hold a Canadian Secret level clearance and thrive in mission-critical environments where security and reliability are paramount.

Available to hire

I’m a software professional with over two decades of IT experience, specializing in .NET, Dynamics CRM, integrations, and enterprise platforms. I enjoy turning complex business requirements into scalable CRM solutions, data flows, and automation using Power Platform, Dataverse, and RESTful services. I’m passionate about mentoring teammates, delivering high-quality software, and collaborating with cross-functional groups to drive business value.

Fluent in English and French, I work well across teams and time zones. I have a proven track record of leading CRM and software architecture efforts, migrating systems, and delivering BI insights through SSRS, Power BI, and data integration. I hold a Canadian Secret level clearance and thrive in mission-critical environments where security and reliability are paramount.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Senior MS Dynamics 365 Developer at Canada Border Services Agency (CBSA)

March 1, 2019 - Present

Design and implement bilingual Case Management Systems using MS Dynamics 365 (8.2 & 9.0), Visual Studio 2019, C#, TypeScript, JavaScript, Plugin, CRM SDK, XrmToolBox, DevOps, and SPKL. Document business requirements based on UML (Use Cases, Interaction Diagrams, Activity diagrams). Customizations using PowerApps and Power Platform (PowerApps, Power Automate, Power BI, Dataverse), including Customer Service, Field Service, Omnichannel, and SSRS. Created portal and canvas apps, implemented REST API middle-tier, and led data migration and BI report updates. Mentored developers, deployed CRM solutions using CI/CD, and integrated data exchanges with external systems. Start Date: 2019-03-01 End Date: ""

MS Dynamics CRM Developer at CIHR Grants Management System

March 1, 2019 - October 21, 2025

Dynamics CRM 2016 implementation, configuration, and custom development following Agile. Developed ADX Studio Portal components, web forms, and entity forms; configured security; implemented validation with jQuery, MVC, and master page; integrated ADX Toolkit; designed and developed CRM plugins for multilingual support and data handling; built workflows for data updates and email automation; authored SSRS reports and supported BI needs. Start Date: 2018-10-01 End Date: 2019-03-01

Application Architect at CNSC

November 1, 2018 - October 21, 2025

Designed and implemented automated data services between CNSC LOUIS System and AAFC SAP using C#.NET, Web API 2.0, SQL Server 2012, IIS, TFS; configured IIS; led architecture decisions for service integration. Start Date: 2018-09-01 End Date: 2018-11-01

Senior System Analyst at Export Development Canada (EDC)

December 31, 2020 - October 21, 2025

Maintained Client Access Project RIC using MVC, jQuery/XML, C#.NET, ASP.NET, ADO.NET, HTML/XHTML, XML, DOM; adhered to WCAG and CLF; integrated with SharePoint for document sharing; produced letters/reports with Crystal Reports; contributed to SOA, WCF, and MCF web services; performed data modeling and QA testing; supported BI reporting and UAT. Start Date: 2017-05-01 End Date: 2020-12-31

Application/Software Architect Level 3 at CIC

May 1, 2018 - October 21, 2025

Maintained and designed GCMS System components; led architectural decisions, data flow design, and integration strategies; implemented with C#.NET, Web API 2.0, and SQL Server. Start Date: 2017-05-01 End Date: 2018-05-01

Senior System Analyst at Department of National Defence (DND)

May 1, 2017 - October 21, 2025

Investigated SQL injection vulnerabilities across 13 applications; modernized architecture using Entity Framework, N-Tier patterns; collaborated with stakeholders to define secure data flows; performed unit and integration testing; managed multiple releases. Start Date: 2017-03-01 End Date: 2017-05-01

CRM Developer/Senior .NET at INAC

March 1, 2017 - October 21, 2025

Implemented the Recommendations/Decisions System using MS Dynamics CRM 2015/2013, C#.NET, and JavaScript plugins; designed and created xRM entities; built workflows, business rules, and SSRS reports; integrated multilingual support and data validation. Start Date: 2013-11-01 End Date: 2017-03-01

Senior System Analyst at Export Development Canada (EDC)

November 1, 2013 - October 21, 2025

Migrated Globex modules from VB6.0 to C#.NET; maintained Client Access Project RIC; implemented SOA/WCF services; created Crystal Reports; performed data modeling with Visio; supported policy/document workflows and GLBA-like controls. Start Date: 2010-07-01 End Date: 2013-11-01

System Analyst and Design at Passport Canada

June 1, 2010 - October 21, 2025

Analyzed client systems, translated requirements, and produced use cases; designed ER diagrams and processes; developed web interfaces; ensured WCAG compliance; integrated with mainframe services. Start Date: 2010-02-01 End Date: 2010-06-01

Senior .NET Developer/Application Architect at IRSRC (INAC)

February 28, 2010 - October 21, 2025

Led development of an enterprise-grade .NET solution; designed architecture, implemented data access layers, and built Windows services; coordinated with Siebel integration and batch processing; performed unit/integration testing and migration tasks. Start Date: 2005-05-01 End Date: 2010-02-28